"Excellent stay, we have gone back after a couple of years gap and the hotel is running smoother and exactly as it should. Food is great, something for everyone, the restaurant is busy but we never waited for more than a couple of minutes for a table. The whole resort is spotlessly clean with very friendly staff. Sunlounger reserving does still happen. Some people were sat on them at 8am, others had towels left.. there are notices everywhere asking you not to do that but unfortunately im not sure anybody takes any notice. Overall a great stay, 15 Euros in a taxi from the airport. We we stay again."

"The room has only one sliding door, no windows, and poor sound insulation."

"We are well travelled and stayed in lots of 5 star hotels along with 2/3 star apts. So an informed fair review we feel .. We are sat waiting to leave after 10 lovely days in a one bed apt . The apartments are what we expected , comfy firm beds, nice sheets . Great patio area and sunbeds with mattresses ! Cleaning team are efficient and friendly , however on 2 occasions they did not leave clean towels . ( they are not changed every day which is fine ) they just forgot to replace them . Kitchen area is fine and served its purpose . Bathroom good as grab rails for my husband safety . It was cold for a few days when we arrived so be prepared you have to pay for any heating or cooling as you rent the remote control . Think around 8 50 euros a day ? Check out is 12 which is good. Scooter access to room was superb . Ramps all over Would we come back ? We did say yes …however upon checking out we had to wait for a while for our airport pick up . There is one table and one chair outside in shade ( in fact at all ) I asked reception if I could take a chair from inside to sit in fresh air instead of reception area . They said no ! Said they would get one . I went back after 15 mins as none turned up .. he said he’d asked . After another 10 mins I asked again , no show , so I hunted round and got one from outside myself .. I actually felt really annoyed that they couldn’t be bothered to come tell me no chairs available to sit and wait around pool area . Well 1 ! That’s it . Unbelievable attitude and lack of caring for their guests . My husband said he felt like guests are an inconvenience ..( to reception staff ) I am very disappointed with the way the manager? (Whoever was sat in the office and couldn’t be bothered to come out when I went back twice to complain..) And point blank refused to allow us to get a chair . My husband is disabled , his scooter has gone back , we didn’t want to sit inside the dark reception area . The 2 sofas they have are soft and low and he would struggle to get on and off . Pity that the attitude of the hotel staff made us feel like this as I would recommend the place . As long as you don’t expect any warm welcome or goodbye . We stayed last year at las gaviotas which was not as accessible , not the same standard ( not 4 star ) however the staff couldn’t be more accommodating . Got a ramp so we could get the scooter inside . Annoying end to a great holiday ."

"This “hotel “ is no way near a 4* it’s the worst 4* accommodation I’ve ever stayed in ! Never seen a reception area like it ! A desk in a little room ,first impressions count for a lot .The room was tired ,the toaster was broken ,the safe stopped working after 2 days . Hooks hanging off , broken shower holder , chipped paintwork I could go on .we stayed half board but the food was that terrible we ate out , poor quality not a lot of choice the breakfast was passable and the only good thing was the coffee and Prosecco and good luck if you wanted an omelette making it was hunt the chef , very poorly ran and the staff we’re miserable ,the pictures of this hotel look 4* but in reality it’s a 2* at best . The hotel is on the top of a hill in the old town which is also a dump ."

"What an amazing place with extremely helpful and pleasant staff, who simply want you to enjoy your holiday the best you can. Nothing seems too much for them. I could single staff members out for their work and engagement but this would be very unfair as all the staff who we engaged with were all 100% efficient, pleasant and always willing to go that little extra. From Breakfast to the end of night. The location overlooks the harbour area of the town, and although up quite a steep hill, can be accessed by both bus and taxis, with taxis so cheap that July 2026 the harbour was roughly €3 where as the far end of the Strip was €6. If you have walking difficulties I would suggest a taxi especially when returning back to the hotel and these are easy to get along the Strip at the beach. We were there during World Cup and taxi's were still plenty. The hotel is spotless and the staff are always on hand for any queries you might have and want you to speak to them, so dont be afraid as theyvare very friendly. Around the pool there is adequate beds and at no point of our holiday did we not get sunbeds, in fact we got the same ones every morning after breakfast, so no need to rush for beds. The sun beds are probably the most comfortable I have ever lay on so go on soak up the rays. These beds are round the pool and also in a sun lounging area to the right of the pool bar. Again loads of very comfortable beds for all. The pools aren't deep as only up to chest hight at deepest parts,so used more of a cool down rather than swim, dont be expecting to do lengths in the pool with one that slopes from a few inches deep running down into the main pool. The other has a waterfall and 3 chairs with air jets pumping through them The grounds are all ramp/slopes so wheelchair friendly for those who cant take steps/stairs so another bonus. Our room consisted of a bed room a "bathroom" (no bath) with walk in shower with hand held and rain shower, and loads of mirrors, with a hairdryer. Everything you need The living room had a sofa and another chair with a large TV, a similar TV was also in the bedroom. Outside we had an area with 2 beds, 2 chairs and table. Everything you need. There is also a minibar but we didnt use it, but it had alcohol ( beer) softdrinks and snacks at hand . I'll definitely consider coming back Again thank you to all the staff who made our holiday even better than we could've hoped for and being Adult Only its relaxing."

"Thanks to Jonathan and his team for another memorable vacation at the Lanis Suites. It’s truly a little slice of paradise—highly recommended!"

"What an amazing hotel and service. This was my first trip with family and the location of the hotel is absolutely brilliant, right by the beach and just 5 minutes drive from airport. The hotel was clean throughout and the staff were very helpful. We enjoyed the stay, swimming facilities etc. We traveled during Christmas and we were surprised on Christmas day with gifts in the room. I would highly recommend this hotel and I would stay in this hotel again on my next trip to Lanzarote."

"After this experience, I'll be much more careful when opening the safe in hotels from now on! There might be something inside! It'll haunt me for life! The hotel was great in other aspects though! And Lanzarote is fantastic!"

"This hotel should never be introduced to families.For a start how can any families enjoy this hotel when you cannot have NO INFLATABLES in the pool.You cannot play with a ball in the pool!!! If you want a kettle in the room,you have to pay .... disgusting... full board,lunch,dinner you pay for all drinks INCLUDING WATER.... GOOD points it is clean,staff are friendly & the food is just OK.This hotel is for the old old people with respect.These holiday companies should not sell this to any young family.Also may I say the room needs a complete refurd,the shower looks like it came from the 1970s.What else can I say except young families read this & be aware!!!!!"