3-Star Hotels in Quebec, Canada

My partner and I took a spontaneous trip and were looking essentially for somewhere to crash as we came and went. For the price, Travelodge does the job. I read complaints that the rooms were “too small” but for a couple, we found that we did not need more space than we got. It was not spacious by any means, but we weren’t cramped either. The location is great, Chinatown is right down the road (with great food and places to check out) and there is good nightlife within a 5-10 minute walk. For our demographic, this was a great place to stay. One thing that my partner minded (but I didn’t) was that the breakfast available was only cold, and mostly prepackaged. There were no scrambled eggs, protein, etc. and while it held me over for a few hours, my partner is more picky than I am. We ended up not utilizing our second (included) breakfast and went elsewhere. If you’re looking for a good budget hotel, this will likely not disappoint.

Very friendly and fast service at check in and out with good valet service , but room floors was not very clean and was missing couch , maid said that their were Renovations on this flour , bathroom was old and floors also but beds were comfy and clean beautiful view and nice restaurant in the hall and personnel were very nice and helpful.

English Overall, I had a great 😊 👍 experience with the Courtyard Montreal Laval / Courtyard By Marriott Hotel 🏨 ; staff was incredibly helpful, and the amenities were great 👍. The room was wonderful, clean 🧼 🧽 , and perfect 👍 🤩 for a weekend. This is the perfect 👍 🤩 hotel 🏨 for a weekend getaway in Montreal, QC. The Courtyard Montreal Laval / Courtyard By Marriott Hotel 🏨 offers everything you need if you don't feel like venturing out. French / Français Dans l'ensemble, j'ai eu une excellente expérience 😊 👍 avec l'hôtel Courtyard Montréal Laval / Courtyard By Marriott 🏨 ; le personnel était incroyablement serviable et les commodités étaient excellentes 👍. La chambre était magnifique, propre 🧼 🧽 et parfaite 👍 🤩 pour un week-end. C'est l'hôtel 👍 🤩 parfait 🏨 pour une escapade d'un week-end à Montréal, QC. L'hôtel Courtyard Montréal Laval / Courtyard By Marriott 🏨 offre tout ce dont vous avez besoin si vous n'avez pas envie de vous aventurer dehors.

Very Clean hotel nice experience in Montreal I will recommend to my family and friends.

Very clean. Quiet. And immaculate rooms. Pleasantly surprised for a budget friendly hotel. Really impressed with our stay, and hope to return in the future. Minimal services Available at the hotel, under construction restaurant. Assuming it’s new and waiting to be completed. The hotel offered a cheerful grab and go breakfast which was adequate.

The hotel was very central to all the place we wanted to be. It seemed like a 20 min walk to everywhere. Chinatown, Old Montreal, Waterfront, St Catherine street to city centre and the other way to The Gay Village. There are a lot of people that hang around in the streets around the hotel but it seems to be a big issue in Montreal in general. We never felt unsafe but we are from Toronto. The room was very quiet, clean and comfortable. We stayed in a Panoramic rooms so we had a corner and a lounge. The rooms with just the beds are very small, it was nice having the extra space. They did not clean the rooms due to Covid which was fine but there is no where to dry a towel so we had to be creative. The bed was comfortable thought because it was not fully made up each day it got to be a bit of a mess and was harder to fix. The AC in the bedroom blows right on your head! The Lobby smelled wonderful and was clean and the staff were pleasant and helpful. All in all great place and we would stay again.

Don't recommend this hotel. This hotel doesn't even deserve 1 star, should be -5 (negative 5) out of +5 (positive 5). Unless you plan to pay a high price for a ”slump” experience, look no further, this is it. My first time to Montreal and will not visit again because of terrible experiences in this hotel. Reasons: 1) Did not honor what's advertised. Expedia stated that it offers valet parking, but it's not. It's self-park. I would not have stayed in this hotel had it not listed ”valet parking” as part of package price. 2) Concierge staff, Mikal, provided unclear and vague information on garage entrance location. Had to ask three times before Mikal walked a bit further to point the side entrance. It's off the street, had he not pointed it out, I would have missed it. I did not see it when I drove by when arriving at the hotel. 3) Made no efforts in guarding customer confidentiality and data: Lack of clear boundary on who can and can't stand behind the front desk counter: This made me feel uncomfortable seeing how any staff, housekeeping, security, front desk, guest services, even manager, Tamara's friend could stand behind the front desk counter to look at any computers and customers' information and data. This could come across as careless handling of customer confidentiality and data. There were two boxes with customer room assignment and data at the counter, even guests in line would easily access if they want to. At one point, there wasn't any staff at the front desk or in the lobby, all gone, with guests waiting, which if they want, they could easily access customer info. The hotel staff don't seem to care. For example, when Tamara checking me, Carl, Jason, Axel, Mikal and Tarama's friend all came over to peek over Tamara's computer with my profile and data on the screen. 4) Lack of sensitivity and priority: Housekeeping Carl, Front Desk Staff: Axel, and Jason, Concierge: Mikal, Manager, Tamara, were all busy doing their own things. At one point, there were 12-15 guests in line with Jason working alone while other staff focusing on other tasks rather than checking in guests to clear the waiting line. 5) Tamara offered me an upgrade, which was a terrible upgrade. Gave me things I did not need and a run-down and dirty room full of issues: hairs all over, dented walls, dented refrigerator, dark room, dirty sinks, food residuals on the chair, dirty carpet, warm (not hot) shower temperature, dusty surface, dirty walls., lack of enough electrical outlet, and many more (recorded with videos). 6) Negative attitude by some staff such as Axel, accusing me being disrespectful and screaming at him when I was not. He hung up my phone call abruptly three times when I called from the landline to raise cleanliness issues after arriving the assigned room. Axel also did not practice active listening. When I called I was hoping they could help locate a clean chair. Axel did not wait until I was done talking by cutting me off saying, ”Jason, seems t

On September the 9th, 2022 we checked into your hotel, as part of a large group that reserved many rooms in your hotel for celebrating my son in law brother, Upon check in, ROOM 163, I was requested to provide my credit card info in order to access our reserved room. That is a normal procedure in many hotels, and I do respect it. However, I was immediately notified by VISA that an additional hold of $ 200 was applied. Requesting the front desk for clarification, I was told that it is a “security deposit”. For exactly what, I had no idea and the clerk could not explain. If it was for possible damages that may be my responsibility, than the hotel had to escort me to my room and verify with me that all is OK, before giving me access. If it is for after I check out, than no one came to check the room upon my departure. So what is the point? I was asked if I am an Aeroplan member. I provided the clerk with my membership number and was assured to earn the points. It’s been over 20 days, and no points have been credited. We have stayed for 3 consecutive nights. During the entire stay, we did not have our room cleaned even once. We had only one and a half rolls of toilet paper for 3 days. We had to buy papers at Walmart. We did not have our sheets changed. We did not get any soap and shampoo provided for 2 days. We had to buy supply at the nearby Walmart. We had to beg the cleaning girl in the hallway for more towels, as new fresh towels were not supplied. I personally complained to the front desk that our faucet is not working properly, it was seized. I was promised it would be rectified, but no one showed up. Our garbage was never emptied. I had to take it outside the room once a day. The ceiling fan in the bathroom is probably clogged, and humidity would stay in the bathroom for a long time. The carpets have not been vacuumed, and felt dusty. There were 8 large pillows, 4 on each bed. What’s the idea? One can use only 1 or 2, and the rest end up on the floor. Yes, 4 pillows have no use. The next gests get to use the same pillows which were on the floor. The mattresses are old and overused to a point that you simply sink into them. The elevators were dirty with leaves and debris on the floor for 3 days. The main entrance to the hotel lobby is so dirty, that one may think we are in a third world country. Tons of cigarette leftovers are pilling up just next to the main door, garbage begs and open garbage all over the garden beds for 3 days! And speaking on the hotel landscaping gardens, I must ask myself, why would the hotel spend so much money to install an irrigation system to automatically water all the ****S around the property? It is a disgusting view to see. Very flourishing ****s all over the property. The Kosher kitchen had no present of a Kosher supervisor showing during our 3 days stay. I have assembled a collection of photos to substantiate the above. To add salt to injury, most of our family members who stayed with us

I'm a low maintenance traveller so my experience is probably going to be appreciated by people more like myself. The first thing I liked about this hotel was that it had a kitchen, which was great for eating leftovers or cooking cheap ramen. The second thing was the location was also great as it was walking distance to Saint Denis Street and St Catherine Street which comprises of many restaurants and bars. Both streets are also closed to vehicle traffic making them fully pedestrian-friendly. There's also grocery stores and banks. The hotel was also located perfectly next to a major subway station called Berri-UQAM where three lines converge, including the yellow line which goes directly to St. Helen's Island. The airport bus route 747 also stops at this major hub too which was perfect for me. The one con I did have was that the air conditioning is very loud. I personally don't use AC but my friend needed it, and it kept me up at night, so if you're the type of person that is a light sleeper that needs a colder room, bring ear plugs. It is an older hotel, but I honestly found it completely fine. I'm not sure if it's because I tend to seek lower-cost accommodations but this hotel didn't seem that old to me at all.

We loved this hotel. The room was immaculate, spacious, modern, nicely furnished and had a pristine bathroom. Staff was friendly, check-in was fast. The hot breakfast was handy when we had a lot of activiities planned for our 4 day stay and easily kept hunger at bay past lunch. Levis itself is very pretty down by the river and it was easy and convenient to the ferry to hop on, go across and spend a day and evening walking around Old Town Quebec. The hotel was in a good location right off the highway and had restautants, shopping and conveniences nearby. Would definitely stay at this hogel again.

My partner and I took a spontaneous trip and were looking essentially for somewhere to crash as we came and went. For the price, Travelodge does the job. I read complaints that the rooms were “too small” but for a couple, we found that we did not need more space than we got. It was not spacious by any means, but we weren’t cramped either. The location is great, Chinatown is right down the road (with great food and places to check out) and there is good nightlife within a 5-10 minute walk. For our demographic, this was a great place to stay. One thing that my partner minded (but I didn’t) was that the breakfast available was only cold, and mostly prepackaged. There were no scrambled eggs, protein, etc. and while it held me over for a few hours, my partner is more picky than I am. We ended up not utilizing our second (included) breakfast and went elsewhere. If you’re looking for a good budget hotel, this will likely not disappoint.

Very Clean hotel nice experience in Montreal I will recommend to my family and friends.

The hotel was very central to all the place we wanted to be. It seemed like a 20 min walk to everywhere. Chinatown, Old Montreal, Waterfront, St Catherine street to city centre and the other way to The Gay Village. There are a lot of people that hang around in the streets around the hotel but it seems to be a big issue in Montreal in general. We never felt unsafe but we are from Toronto. The room was very quiet, clean and comfortable. We stayed in a Panoramic rooms so we had a corner and a lounge. The rooms with just the beds are very small, it was nice having the extra space. They did not clean the rooms due to Covid which was fine but there is no where to dry a towel so we had to be creative. The bed was comfortable thought because it was not fully made up each day it got to be a bit of a mess and was harder to fix. The AC in the bedroom blows right on your head! The Lobby smelled wonderful and was clean and the staff were pleasant and helpful. All in all great place and we would stay again.

Don't recommend this hotel. This hotel doesn't even deserve 1 star, should be -5 (negative 5) out of +5 (positive 5). Unless you plan to pay a high price for a ”slump” experience, look no further, this is it. My first time to Montreal and will not visit again because of terrible experiences in this hotel. Reasons: 1) Did not honor what's advertised. Expedia stated that it offers valet parking, but it's not. It's self-park. I would not have stayed in this hotel had it not listed ”valet parking” as part of package price. 2) Concierge staff, Mikal, provided unclear and vague information on garage entrance location. Had to ask three times before Mikal walked a bit further to point the side entrance. It's off the street, had he not pointed it out, I would have missed it. I did not see it when I drove by when arriving at the hotel. 3) Made no efforts in guarding customer confidentiality and data: Lack of clear boundary on who can and can't stand behind the front desk counter: This made me feel uncomfortable seeing how any staff, housekeeping, security, front desk, guest services, even manager, Tamara's friend could stand behind the front desk counter to look at any computers and customers' information and data. This could come across as careless handling of customer confidentiality and data. There were two boxes with customer room assignment and data at the counter, even guests in line would easily access if they want to. At one point, there wasn't any staff at the front desk or in the lobby, all gone, with guests waiting, which if they want, they could easily access customer info. The hotel staff don't seem to care. For example, when Tamara checking me, Carl, Jason, Axel, Mikal and Tarama's friend all came over to peek over Tamara's computer with my profile and data on the screen. 4) Lack of sensitivity and priority: Housekeeping Carl, Front Desk Staff: Axel, and Jason, Concierge: Mikal, Manager, Tamara, were all busy doing their own things. At one point, there were 12-15 guests in line with Jason working alone while other staff focusing on other tasks rather than checking in guests to clear the waiting line. 5) Tamara offered me an upgrade, which was a terrible upgrade. Gave me things I did not need and a run-down and dirty room full of issues: hairs all over, dented walls, dented refrigerator, dark room, dirty sinks, food residuals on the chair, dirty carpet, warm (not hot) shower temperature, dusty surface, dirty walls., lack of enough electrical outlet, and many more (recorded with videos). 6) Negative attitude by some staff such as Axel, accusing me being disrespectful and screaming at him when I was not. He hung up my phone call abruptly three times when I called from the landline to raise cleanliness issues after arriving the assigned room. Axel also did not practice active listening. When I called I was hoping they could help locate a clean chair. Axel did not wait until I was done talking by cutting me off saying, ”Jason, seems t

On September the 9th, 2022 we checked into your hotel, as part of a large group that reserved many rooms in your hotel for celebrating my son in law brother, Upon check in, ROOM 163, I was requested to provide my credit card info in order to access our reserved room. That is a normal procedure in many hotels, and I do respect it. However, I was immediately notified by VISA that an additional hold of $ 200 was applied. Requesting the front desk for clarification, I was told that it is a “security deposit”. For exactly what, I had no idea and the clerk could not explain. If it was for possible damages that may be my responsibility, than the hotel had to escort me to my room and verify with me that all is OK, before giving me access. If it is for after I check out, than no one came to check the room upon my departure. So what is the point? I was asked if I am an Aeroplan member. I provided the clerk with my membership number and was assured to earn the points. It’s been over 20 days, and no points have been credited. We have stayed for 3 consecutive nights. During the entire stay, we did not have our room cleaned even once. We had only one and a half rolls of toilet paper for 3 days. We had to buy papers at Walmart. We did not have our sheets changed. We did not get any soap and shampoo provided for 2 days. We had to buy supply at the nearby Walmart. We had to beg the cleaning girl in the hallway for more towels, as new fresh towels were not supplied. I personally complained to the front desk that our faucet is not working properly, it was seized. I was promised it would be rectified, but no one showed up. Our garbage was never emptied. I had to take it outside the room once a day. The ceiling fan in the bathroom is probably clogged, and humidity would stay in the bathroom for a long time. The carpets have not been vacuumed, and felt dusty. There were 8 large pillows, 4 on each bed. What’s the idea? One can use only 1 or 2, and the rest end up on the floor. Yes, 4 pillows have no use. The next gests get to use the same pillows which were on the floor. The mattresses are old and overused to a point that you simply sink into them. The elevators were dirty with leaves and debris on the floor for 3 days. The main entrance to the hotel lobby is so dirty, that one may think we are in a third world country. Tons of cigarette leftovers are pilling up just next to the main door, garbage begs and open garbage all over the garden beds for 3 days! And speaking on the hotel landscaping gardens, I must ask myself, why would the hotel spend so much money to install an irrigation system to automatically water all the ****S around the property? It is a disgusting view to see. Very flourishing ****s all over the property. The Kosher kitchen had no present of a Kosher supervisor showing during our 3 days stay. I have assembled a collection of photos to substantiate the above. To add salt to injury, most of our family members who stayed with us

I'm a low maintenance traveller so my experience is probably going to be appreciated by people more like myself. The first thing I liked about this hotel was that it had a kitchen, which was great for eating leftovers or cooking cheap ramen. The second thing was the location was also great as it was walking distance to Saint Denis Street and St Catherine Street which comprises of many restaurants and bars. Both streets are also closed to vehicle traffic making them fully pedestrian-friendly. There's also grocery stores and banks. The hotel was also located perfectly next to a major subway station called Berri-UQAM where three lines converge, including the yellow line which goes directly to St. Helen's Island. The airport bus route 747 also stops at this major hub too which was perfect for me. The one con I did have was that the air conditioning is very loud. I personally don't use AC but my friend needed it, and it kept me up at night, so if you're the type of person that is a light sleeper that needs a colder room, bring ear plugs. It is an older hotel, but I honestly found it completely fine. I'm not sure if it's because I tend to seek lower-cost accommodations but this hotel didn't seem that old to me at all.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

Our stay at Le Roberval was great. Very convenient location for our travels with food options nearby. Great attentive service from the staff team and most importantly our room was clean and spacious- very comfortable pillows and mattress- and a sports package on tv too!

We flew into Montreal and stayed one night at the Fairfield. We were picked up at the airport by a courtesy shuttle bus and within minutes we were at the hotel. Check in was very quick and the staff members were very efficient and friendly. Our room was very spacious and had the comforts of home. After putting our luggage in the room we went to the bar for a drink and were taken back by the price of a bottle of beer $10.00 The morning continental breakfast buffet was fantastic with lots of selections. I would highly recommend this hotel and it’s very close to the Dorval Via Train Station.

Hotel is right in the Chinatown district of Montreal. Parking is below, while small and tight, there is room. There is a small daily fee to park, typical of large cities. I went to the second floor to check in and was given my room on the higher floor. It’s typical for a downtown Holiday Inn. Room clean, nice view of the city, furnace worked well, sadly weak shower pressure found so often. Because I am a Platinum IHG member, breakfast was included both days I stayed. It was typical American despite being in a Chinese themed hotel due to location. Buffet style and filling. The staff were friendly and helpful. I had a large amount of Canadian coins I had collected over the years in the States, and they were happy to convert to bills and loonies/toonies. That helped with small purchases in the city. Checkout went well. I had no issues with safety despite coming back late at night.

Very friendly and fast service at check in and out with good valet service , but room floors was not very clean and was missing couch , maid said that their were Renovations on this flour , bathroom was old and floors also but beds were comfy and clean beautiful view and nice restaurant in the hall and personnel were very nice and helpful.

2 of the pillows on the bed had HAIRS on them! All the pillows were stained and the bed was used. We went to the front desk to ask for a new room. The agent said no rooms were available and that no one was there to clean the room. So he offered to give us new sheets so we can change OUR OWN SHEETS on the bed. Disgusting!! I showed up at 10pm and they gave me a hostel-style room in a dark and sketchy hallway. They said they gave the room I originally paid for to somebody who showed up earlier in the day. We had to climb stairs to get to this creepy section of the hotel. The front desk agent said he's never even been down that area of the hotel before. We were already very turned off from the whole place so we wanted to leave. Then another agent came in smelling like cigarettes and walked through our room. He said he can prepare another room for us in 20 minutes if we wanted to stay there. How could they prepare a clean room in 20 minutes? We did NOT want to stay the night here. He said we can talk to management tomorrow about getting a refund because nobody was in. We had to scramble for 30 minutes to find a different hotel to stay at in the middle of the night. The next morning the manager called me and said we will be charged for the night that we didn't stay in. She was very rude and kept cutting me off when I tried to explain the situation She clearly didn't care about the basic health and sanitary standards the hotel should be following. She said because they did their ”due diligence” in offering me another room, that I was still charged for the previous night. What kind of logic is that? How can I trust that the new room would be fully cleaned if it was a rushed job? The hotel already had their chance to provide me a clean room the first time. So I STILL had pay for the room even though I refused to stay there. Terrible! Do not go here!

First time staying at a Best Western in a long time. The room was spacious, comfortable and clean with no outside noise. I appreciated that there was no bed spread to decorate but only the duvet covered by sheets. Internet was fast and easy to access. The AC/Heating was a little loud at night when it started up, looked like the system was on the older side. The price was not much cheaper than hotels closer to the city, so I think I light breakfast could have been included, especially since there were not breakfast options in walking distance besides their restaurant, as we could see. Overall a pleasant stay and would go to a Best Western again.

Had a budget-friendly stay at this hotel, situated about 15 minutes away from Old Quebec by car. The room was modest in size, and the overall condition was okay. Despite not being very close to the main attractions, the low price point and complimentary breakfast make it a reasonable choice for those looking for an affordable and light stay.

It was a short stay to visit Quebec City during the holiday week, and we had a good experience. The hotel staff were very attentive, and I was delighted that they upgraded our room and had free breakfast for two during our entire stay. Service was fast and they answered some of our questions related to commuting. The location is great as it is in the street filled with restaurants, convenience stores, and pharmacies. Will choose this location again when we come back to Quebec.

Lovely, quaint hotel in old Quebec City, across from a park that faces Hotel Frontenac. Our room faced the St. Lawrence River. A central location which allowed us to walk everywhere that we wanted to see. You will be using their valet parking ($25/day) which is quite reasonable as there is VERY LITTLE in the way of parking nearby. There are restaurants and shopping abound so no need to worry about using the car while you're there. Our room included the breakfast, which was light continental fare but certainly did the trick. The rooms are small and noisy as it's such an old building but it was nice to be within the walking area of old Quebec.

This was our first visit to Quebec City and we wanted to stay somewhere close to Old Quebec. I liked that this hotel is right off the highway and less than 10 minute drive into Old Quebec and Centre Ville Quebec City. We requested a room with 2 double beds and liked that there were 2 flat screen TVs in the room. They gave us a room on the 3rd Floor next to the elevator with view of the parking lot, but we did not hear any noise inside the room. Our room was very clean and the beds were comfortable. The hotel elevator is slower than most but what is different than other hotels is that you need to hold the floor button down until it reaches your floor, if you take your finger off, the elevator stops. There is only one ice machine, on the first floor, but was not in working order. We notified the front desk and they were aware and fortunately she able to give me some ice. Since we had to check out little early we decided not get the room with breakfast option. Also, we didn't have time to use the Spa services. This is a nice small hotel which doesn't have all the amenities that larger hotels have but this hotel offers free parking and free WiFi .

The hotel's environment, sanitation, services and facilities are quite good, the hotel also provides a free underground parking garage, the small parking lot on the ground and the management staff also give parking. There are two big beds in the hotel, such as sleeping four people is still very loose. The bathroom is also large, clean and tidy, and the shower room is hot and large. The public facilities are complete, there is a gym and swimming pool, and the opening hours are also very long. The surrounding traffic is quite convenient. There are three buses that can go directly to the old town. There is a large Wal-Mart supermarket on the road, next to a large MALL. Further connected is the famous LAVAL University. For the winter students to shop without freezing, they have built a passage from the school to the shopping center. Everything is very user-friendly. However, there are also two regrets. First, I am reminded that I have already enjoyed the credit guarantee and I am exempt from the guarantee. However, the customer service call must be guaranteed by us, so that we had to change the advanced hotel processing payment, and also made three international long-distance calls with the customer service to bear the international long-distance telephone charges. Second, we booked the price of the two rooms on Ctrip. It’s 301 Canadian dollars. If you pay to the counter, you need to charge 311 Canadian dollars. I don’t know why? In short, I am satisfied with the hotel and have the opportunity to stay.

The location of this hotel is absolutely fantastic. It is within walking distance of all the major attractions in Quebec City. The building is an older building with so much character and, I feel, so much wasted potential. While our beds were clean and comfortable the rest of the room was quite dirty and run down. If you walked barefoot on the floor your feet became immediately dirty. There was a previous guests fake eyelashes and coffee stains on the window sill. I’ve been a housekeeper in a historic building so I do understand the work and maintenance required to keep them clean and fresh, and was disappointed that this building isn’t being kept at its best.

Service was good and the room was clean. Staff here were friendly, bilingual, speaking French and English. The price was great too.

English Overall, I had a great 😊 👍 experience with the Courtyard Montreal Laval / Courtyard By Marriott Hotel 🏨 ; staff was incredibly helpful, and the amenities were great 👍. The room was wonderful, clean 🧼 🧽 , and perfect 👍 🤩 for a weekend. This is the perfect 👍 🤩 hotel 🏨 for a weekend getaway in Montreal, QC. The Courtyard Montreal Laval / Courtyard By Marriott Hotel 🏨 offers everything you need if you don't feel like venturing out. French / Français Dans l'ensemble, j'ai eu une excellente expérience 😊 👍 avec l'hôtel Courtyard Montréal Laval / Courtyard By Marriott 🏨 ; le personnel était incroyablement serviable et les commodités étaient excellentes 👍. La chambre était magnifique, propre 🧼 🧽 et parfaite 👍 🤩 pour un week-end. C'est l'hôtel 👍 🤩 parfait 🏨 pour une escapade d'un week-end à Montréal, QC. L'hôtel Courtyard Montréal Laval / Courtyard By Marriott 🏨 offre tout ce dont vous avez besoin si vous n'avez pas envie de vous aventurer dehors.

Very good, the standard is very high, the room decoration facilities are well maintained, the decoration is exquisite, the style is beautiful, the food hygiene, placement, quality standards are high, the attitude and response of the front desk to the problem handling is very timely and thoughtful, the hotel's lighting, taste, Artwork makes people feel comfortable, the lobby bar is comfortable and has a good atmosphere.

Booked a ”superior, 2 queens” at Hotel O'Laval, prepaid on *******. Ended up in a Motel Newstar room next door. Seems like they do this a lot judging by reviews so unless you are booking the fancy LED light rooms, don't expect to be in an actual hotel building. When we pulled up they had lost our reservation (and the one of the couple in front of us but they were resolved quickly) and eventually claimed ******* never sent them it. At first, we were promised a 15% refund (we prepaid)- but once he called his offsite manager, who called ******* and 30/45 minutes later had our reservation- that refund was suddenly not possible (great, thanks). We were told that the room we booked was the motel room we were given, so I don't think it was the messed up reservation that caused the swap ( I would have almost understood if they were sold out of ”our” room and the only thing they had was a motel one, but that was apparently not the case). We drove 4 hours for a concert and arrived at the hotel (sorry, motel) early hoping to relax but the nice hour+ long check in hassle really put a damper on everything. Two good things: 1. the guy at the reception was nice and spoke perfect english 2. the beds were comfy memory foam Bad: 1. all the above issues 2. no curtain or door on shower so water sprays all over the floor (every wondered what it was like to shower in bathroom where the contractor said ”ahh, good enough” and left early- here's your chance!) 3. the front door had a window beside it that had crappy slats covering it- not super comforting when changing nearby or the fact that the one bed faced it so in the morning it was very bright Anyway, don't trust a thing they say is the summary of this and check other reviews on top of the ones that show on ******* etc. The overall rating shown is very skewed because of the couple good rooms that are obviously nice and get highly rated. We were also initially thinking of renting an electric car and this was one of the places that had said it had a charging spot- but it was a faded marked spot with the charger in a garbage bag, so good thing we didn't (granted it looks like they took that off their listing now).

I needed a hotel nearish to Terrebonne on short notice that would accommodate me travelling with a dog. The Comfort Inn offered a competitive price and easy access to the highway. I have to admit that I had seen some online reviews that were not positive, so I was expecting a mediocre experience, but I was very pleasantly surprised with my experience. The staff that I encountered were all friendly (to both me and my dog) and helpful, with a particular mention to Sabrina at the front desk. The hotel was clean, as was my room. The internet worked very well. In addition to many guests with dogs (there was a nearby dog show), there was a boys' hockey team staying at the hotel and some kind of other celebration on the Saturday night, but the hotel was quiet. There was breakfast included in my room rate and, while basic, it had eggs (scrambled and hard boiled) and sausages, cereals, a variety of breads and pastries, fruit, yogurt, and cheese. So, it did the job. I have business in this area again, I wouldn't hesitate to stay here.

The hotel is very friendly and helpful. The hotel is very friendly and helpful. The hotel is very friendly and helpful.