My room was in the basement, and the first floor (seemed like maybe staff moving furniture around?) was very noisy after midnight. Lots of footsteps, talking, and the sound of moving furniture. It went on for hours both nights. I was also woken up at 8am my first day by someone knocking on my door. I assume it was the maid, but i can’t be sure. It was way too early to expect to be able to clean a room.
The bed was hard and creaky (there were three beds in my room, not sure why as I booked a room with a single queen bed) with no real blanket. It was fairly clean, though there was some hair in the sink and shower that did not belong to me. The shower was the biggest problem as it was a fairly narrow stall shower, and the drain needs to be cleaned out - the shower flooded after just a few minutes. The furniture is all very old, and the lighting in the room was incredibly dim. It did not feel inviting or look anything like the pictures in the listing.
The location is nearly an hour’s walk from Palermo Centrale and in another direction, nearly an hour’s walk from the Palazzo Butera. Unless you just want to visit the beach, it is not convenient at all. Even just buying water was a chore with the closest shop being about a quarter mile away.
The city tax listed on Trip is incorrect. You will need to pay three euros per day.
Overall, I would not stay here again.
Great location and amazing service. Room is very spacious as well. Well equipped and clean. They helped us call a taxi, store luggages and answer some basic questions very kindly. Highly recommend!
The hotel has complete facilities, elegant environment, warm and comfortable, good food, and is a hotel with a relatively high cost performance. The only regret is that it is far from the city, but it is suitable for friends who drive by themselves.
The room wasn't very large, with just one queen-size bed. The bathroom curtain was a bit crudely hung and sometimes needed to be manually adjusted (you need to be at least 1.72 meters tall to find it easy). The front desk is staffed 24 hours a day, but check-in is not until 3:00 PM. The best part is that it's conveniently located across from the central train station, just across the zebra crossing, perfect for travelers with heavy luggage and early train departures. Palermo Cathedral, the Norman Palace, and other attractions are a 20-minute walk away.
The location is very convenient to drive. If you come from the direction of Agri Zhentuo, you have to go to Panshan in the village. The parking is convenient, the breakfast is rich, the room is large, there is a swimming pool, very convenient.
Great experience, friendly and helpful staff. The hotel definitely needs updating and general maintenance but despite this it remains a good alternative to visit the center of Palermo.
Ideal spa stay near Etna. Beautiful view from the hotel. Clean and sufficient room. Very good breakfast and the restaurant is very good. Top service. The Spa is very sympatic and relaxing. I strongly recommend
The location is excellent, about 5 minutes from both the train station and the bus terminal, and about 10 minutes from Ortigia Island. I arrived from Taormina and made a day trip to Noto during my stay. After Syracuse, I went to Palermo, and this location was very helpful.
The staff are warm and have a homely atmosphere.
The facilities are old, but the hot water was good and the room wasn't cold, so I was very satisfied. I would like to stay again next time.
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7.7/10
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Very Good
AA. LozanoThe room is very modern and clean. All has been recently renovated. They offer contactless check in, which is convenient. The room has a little balcony with nice views of Catania.
It is loud and busy outside, but the windows are of good quality so if you keep them closed it will be quiet. Air conditioning is available as well.
The room has a big flat screen television offering smart TV services including Netflix.
GGuest UserIf I could give this place 20/10 for service, I would. When we arrived at the location, we were in a complete state of panic as we thought we had been scammed by the gas station up the road. After checking us in (a few hours early), the receptionist kindly accompanied us back to the gas station and helped us translate between Italian and English, clarifying the misunderstanding of the situation. This was exceptional service and kindness we were not expecting.
The room itself was incredibly luxurious - we actually had 2 bedrooms (family suite) for 2 people. The walk-in wardrobe was a delightful surprise, although we didn't stay long enough to enjoy it. As we were both working while on holiday, the study desk in each room gave us the privacy and space to do our meetings and work independently. The bar fridge was useful for us to store our salads, snacks and bottled drinks.
The bed was super comfortable and we had a very restful sleep. The pillows were also the right height. Thankfully, there was air conditioning - our previous hotel did not. We slept like babies. The bathroom had all the amenities, including a hairdryer which is essential for me.
Best for last - breakfast the next morning was an absolute feast. The continental style breakfast spread was generous and we indulged in pastries, yogurt, fresh fruits and marvellous coffee. I believe everything is baked fresh in house. As we checked out, we were even gifted a bag of pastries to take on our journey with us. <3
I highly recommend this place, and I am ever grateful to the wonderful hospitality we enjoyed here.
SshittalkerExcellent Stay with Great Location and Stunning Views
I recently stayed at this hotel and had a wonderful experience. The location is fantastic—just a 16-minute walk from the train station and about 15-20 minutes on foot to the island’s main attractions.
The room was spacious, beautifully decorated, and very clean, with the added bonus of being close to the sea. It even had two balconies, allowing us to enjoy the lovely views and fresh air.
What made our stay even better was the friendly and helpful staff. They were always welcoming and went out of their way to assist us whenever needed.
Here’s an updated version of your review that includes the negative aspects while maintaining a balanced and professional tone:
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**Great Location & Beautiful Room, but Noise Can Be an Issue**
I had a mostly pleasant stay at this hotel. The location is excellent—just a **16-minute walk from the train station** and **15-20 minutes to the island’s main attractions**.
The room itself was **spacious, clean, and beautifully decorated**, with the added benefit of being **close to the sea** and featuring **two balconies**. The staff were also **very friendly and helpful**, which enhanced our experience.
However, there was one major downside: the walls are extremely thin. We could easily hear noises from the hallway and stairwell. On our last night, the neigh-boring room was very loud, which disrupted our sleep and unfortunately put a damper on an otherwise great trip.
GGuest UserMy room was in the basement, and the first floor (seemed like maybe staff moving furniture around?) was very noisy after midnight. Lots of footsteps, talking, and the sound of moving furniture. It went on for hours both nights. I was also woken up at 8am my first day by someone knocking on my door. I assume it was the maid, but i can’t be sure. It was way too early to expect to be able to clean a room.
The bed was hard and creaky (there were three beds in my room, not sure why as I booked a room with a single queen bed) with no real blanket. It was fairly clean, though there was some hair in the sink and shower that did not belong to me. The shower was the biggest problem as it was a fairly narrow stall shower, and the drain needs to be cleaned out - the shower flooded after just a few minutes. The furniture is all very old, and the lighting in the room was incredibly dim. It did not feel inviting or look anything like the pictures in the listing.
The location is nearly an hour’s walk from Palermo Centrale and in another direction, nearly an hour’s walk from the Palazzo Butera. Unless you just want to visit the beach, it is not convenient at all. Even just buying water was a chore with the closest shop being about a quarter mile away.
The city tax listed on Trip is incorrect. You will need to pay three euros per day.
Overall, I would not stay here again.
CClaire MPapali was on the first floor of a very old building, so expect to walk up a few steps with your luggage, because there's no elevator ... But, the Signore who welcomed us was very friendly and even went downstairs - while I already could go into our room - to help my husband find a parking spot on the street nearby.
We had a very good night in a simple, but super clean and quite big room, comfy bed as well ... Bathroom was nice and clean with plenty of towels ...
The first picture I took in the morning after our night at Papali out from the balcony, the second was taken in the morning when we had our breakfast served kindly in the little dining area ...
Btw, Papali is located wonderfully - it's an easy walk to all the main sightseeing spots of Catania! I added some pictures of our evening walk ...
Summary: Papali is a great choice locationwise and if you do not want to spend too much, but still want to have a cozy night at a simple but friendly and nice place.
AAnonymous UserThe hotel is in a good location, the overall room size is reasonable, tidy, the breakfast is also good, , but the price is not very attractive. The hotel staff was not very polite. We were in a hurry when checking out, but the staff preferred to continue chatting with other customers rather than taking our check-out key. It was not until I expressed many times that I really had to catch the bus that the staff reluctantly took my key. 
CCourtneyWe had a fantastic stay at this quirky little boutique hotel in Palermo, Sicily. From the moment we arrived, the staff went above and beyond to make us feel welcome. Even though we showed up earlier than planned, they had no problem letting us in and went out of their way to accommodate us.
We were offered a massive breakfast completely free of charge while we waited, which was such a generous touch. Not only that, but we were also invited to relax by the pool until our rooms were ready — a perfect way to unwind after traveling.
The atmosphere of the place is relaxed and a bit offbeat in the best possible way — full of personality and charm. It’s rare to find a place where the customer service feels this genuine. Highly recommended if you’re looking for a warm, welcoming, and slightly unconventional stay in Palermo!
HHyowooGreat location and amazing service. Room is very spacious as well. Well equipped and clean. They helped us call a taxi, store luggages and answer some basic questions very kindly. Highly recommend!
KkingofepirusVery good value. It is located in the center of messin, so is a 10m walk from the main station. Signing in was a bit confusing as there was no one at the door to let me in, but a number was provided so I called and I was let in. My room card was already premade in an envelope near the entrance, so I didn't need to do anything further. Only bad thing is the drinks in the fridge aren't free and you will be charged if you drink them.
GGuest UserAn oasis in an otherwise average Village mosse. Is on the SR 115 which seems to be the road that takes you everywhere in Southern Sicilly. The location is great for the Valley of the Temples and a visit to old Agrigento. The room was excellent and it was nicely decorated and very clean. Beds were comfy. Other than a bit of a drain smell in the bathroom on arrival which went away after we’d used it and a noisy fridge that kept disturbed our sleep a bit the place was excellent. We had a small balcony outside to sit and relax in the evening. Owner ran us through the access instructions on arrival and was available should you need advice or help. Breakfasts were available but we did not take up the option.
Happy to recommend a stay to anyone
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