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The stay was decent overall. The room was acceptable, and the basic facilities were available. The staff were polite, and the check-in process was smooth. However, there were a few areas that could be improved, such as room maintenance, amenities, or overall service consistency. It was an average experience that met basic expectations.
I had a very pleasant stay at Ibis Styles Kota Bharu. Being part of the Accor group, the hotel reflects the strong standards and consistency that Accor is known for worldwide.
From check-in to check-out, everything was smooth and professional. The room was clean, modern, and comfortable, with thoughtful design details that made the stay more enjoyable. You can really feel the reliability and quality assurance that comes with an international brand like Accor.
The staff were friendly, well-trained, and attentive, which is another advantage of staying with an established hotel group. The location is convenient, and the overall environment is well maintained.
Breakfast was good with a decent variety, and everything was well organized.
The hotel is walking distance from the train station which is super handy. The hotel had a pantry where ypu could help yourself to all kinds of drinks. The staff were super helpful and friendly. I got in very early and there was no problem staying in the lobby where it was cool and there was internet access until check in time.
The room is clean, there are mineral water provided & even dental kit for use. There are infinity swimming pool that faces the city view. Right below the residency there are convenient shops, restaurants & cafés.
Overall, the room was good, but the wardrobe had a musty smell that bothered me while sleeping. The room wasn't soundproof at all; I could hear snoring from the next room. 😂 The cleanliness could use some improvement; the towels weren't new and looked like they'd been used for years. 😂 They really should replace them; new ones can't be that expensive.
Suggestions to improve the toilet because the toilet cannot be pumped, the shower water is small, the door cannot be closed and locked, the pillowcase is a little dirty, upgrading all of this will make it worth the price, thank you
The room was spacious and comfortable, and even came with a large wardrobe for hanging clothes. The bathroom was also a good size. An iron and hair dryer were provided in the room. However, toothpaste was not supplied. There was ample parking available for guests. Overall, I was very satisfied with my stay.
The hotel is right in middle most assessable area within the town. Good location and easy to get food with a night market too.
Very Good
63 reviews
8.6/10
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SAR 147
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8.2/10
Very Good
RRoc.Norathanks to AG Home, celebrate my birthday superb. easy to access with clear direction given. even a student also can follow the instruction. definitely will repeat againthanks
GGuest UserBooked the hotel last minute and access was possible therefore much appreciated. The living is indeed large and spacious as photographed. However, suprising that the main bedroom was the twin room whilst the 2nd bedroom with double bed tucked into a corner with single side access. All beddings were clean and fresh. However, there is only 1 bathroom worth pointing out if this is missed out. The unit is smoke free so great for those like us who hates smell of smoke. To further add, the shower trays and bidet holder could all have been properly repaired or renewed and hope future guests can enjoy better.
AAnonymous User⭐⭐⭐
The stay was decent overall. The room was acceptable, and the basic facilities were available. The staff were polite, and the check-in process was smooth. However, there were a few areas that could be improved, such as room maintenance, amenities, or overall service consistency. It was an average experience that met basic expectations.
LLee saw LooiI had a very pleasant stay at Ibis Styles Kota Bharu. Being part of the Accor group, the hotel reflects the strong standards and consistency that Accor is known for worldwide.
From check-in to check-out, everything was smooth and professional. The room was clean, modern, and comfortable, with thoughtful design details that made the stay more enjoyable. You can really feel the reliability and quality assurance that comes with an international brand like Accor.
The staff were friendly, well-trained, and attentive, which is another advantage of staying with an established hotel group. The location is convenient, and the overall environment is well maintained.
Breakfast was good with a decent variety, and everything was well organized.
AAlan.HWe are family of 6 with kids and senior. The apartment seems new and room is clean and nice! We enjoyed the stay here. There is a playground at level 4 and at least still ok , not alot of things spoilt that kind.
For us the location is near to aeon mall which is great for our shopping, dinner and EV charging of car. There is 2 locations to charge EV, very convenient and lots of availability.
Host maybe forgot to drop us a message earlier but upon calling, picked up very fast and let us know about how to check in
Just that maybe will be great if there is a pool available!. Will be perfect for amenities!
However, a small issue for owner! There is a needle on the bed frame near the head side, so is really dangerous, but i managed to saw it and remove it straight away, but would have been really scary if we didnt notice and kids are playing there. So please do be more careful when doing house keeping. The needle is left in the kitchen table already.
Thank you for the stay! Will still come back if need!
KKhairulnaim ZukriA night at Jewels Hotel, Kota Bharu – charmingly modest yet full of pleasant surprises. We snagged a room for RM152, and despite its appearance as a budget establishment, it turned out to be delightfully comfortable. The room was spacious, elegant, beautifully furnished, everything one needs to unwind after a day of exploring.
Only one small hiccup: toiletries were basic — a 3-in-1 shower gel (shampoo + conditioner) plus towel, and that’s it. No toothbrush, paste, cotton buds and so on. If those were included, I’d be rating it an A+.
Some interesting colour: Jewels Hotel was formerly known as Habib Hotel and is part of the HABIB Group. Its theme, as you might guess, revolves around “jewels”, reflected in its decor and name.
All in all, for value and comfort right in the heart of Kota Bharu, it hits the spot — perfect for travellers on the go wanting something pleasant without breaking the bank.
GGuest UserOverall, the room was good, but the wardrobe had a musty smell that bothered me while sleeping. The room wasn't soundproof at all; I could hear snoring from the next room. 😂 The cleanliness could use some improvement; the towels weren't new and looked like they'd been used for years. 😂 They really should replace them; new ones can't be that expensive.
GGuest UserThe room is spacious and bigger than the same category. It is clean with a good in-room amenities, however they don't provide toiletries in the bath room.
Check in procedures is very good and fast. The reception is very helpful. Location is also very good, as there are many Banks and restaurant nearby. They even have their own restaurant opposites the hotel.
GGuest UserThe room was spacious and comfortable, and even came with a large wardrobe for hanging clothes. The bathroom was also a good size. An iron and hair dryer were provided in the room. However, toothpaste was not supplied. There was ample parking available for guests. Overall, I was very satisfied with my stay.