Besides needing staff to cover busy times such as check in and out, the accomodations are excellent. Clean marble bathrooms with white towels. Beds white as snow and comfortable. First time seen house staff friendly and responsive to your needs. Downers Grove hotel have elevators to third floor. Breakfast was standard for first and menu posted for each morning and the eating area was clean and kept maintained by kitchen staff as people dined left tables..Noise free rooms. Individual temperature rooms controls. Wide hallways and have communication friendly rooms whatever these are. Again, communication to the front desk from room was cumbersome as long rings to answer from phones I'm rooms by front desk staff lady. Can perhaps use a two person a peak times or as a balance during the day for better response.
Very good service and staff. Great price and location with a lot of choices to eat and places to go. There's a pool and a patio deck outside to sit and talk with your friends.
The Hampton Inn McHenry, IL hotel in the greater Chicago, Illinois area of McHenry, provides the hotel comforts and hotel facilities to exceed the expectations of business and leisure travelers alike.
This 77-room hotel in Illinois is located at the McHenry Corporate Center. Our hotel features a spacious lobby with complimentary high-speed wireless internet, On the House breakfast with hot items served daily, meeting facilities to accommodate up to 60, business center, indoor heated pool, whirlpool and fitness center.
All hotel guestrooms include a king or 2 queen beds, coffeemaker, iron and ironing board and hair dryer. Complimentary high-speed internet access is available in all guest rooms. All rooms have microwaves and refrigerators. Feature rooms are available with kitchenette and/or whirlpool tubs.
Check our schedule for daily O'Hare shuttle service available via Van Galder Bus Lines. Dunnhills Steak & Chop House serves lunch, dinner and is adjacent to the Hampton Inn McHenry hotel.
We love having you here at the Hampton Inn McHenry, IL hotel in Illinois.
Hotel near Chicago Loop,Chicago10% of visitors choose this area
MMinfuke2025.08.01
The location is quite good, with convenient transportation and complete surrounding amenities, making shopping and dining very easy. The room facilities are decent, but the price is a bit high for this area.
I don't understand why the rating is so high.
The hotel is close to the highway and the soundproofing is very poor.
I can hear the conversation in the shower in the next room clearly!
I won't come again.
Good value. Extended stay. Had do not disturb sign out most of the time. The two times I did change it over to have room cleaned nobody cleaned it. Had to got to desk mgr for extra towels, etc. He also came and changed my trash bags since I had food in them. He was helpful and apologetic. Overall was a good experience.
#Praise#For security, lighting in the room, toiletries, adjacent stores, mosquito control measures, location satisfaction; the hotel is very cost-effective, the location is very good, the environment is very good. The breakfast is also very rich, the staff is very friendly, as holiday inn express is very cheap, praise!
The price is very high, close to O'Hare International Airport, the hotel's own parking lot is large and free. Close to the expressway entrance, will come again next time on business trip. Chicago is too cold in winter.
The desk clerk was very friendly and helpful - we had a small issue with a musty smell in the room we were assigned and she immediately switched us to a new room and made a note for the maintenance staff. Even though the hotel is right next to the airport, there was no issue with noise. (It's a very small airport.) Hotel is nicely appointed and had a good selection of food for breakfast.
FFazal IOverall, my recent stay at this hotel was a positive experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived.
The location of the hotel was excellent, with easy access to restaurants in walking distance for dining. Despite being so close to these amenities, the hotel itself remained peaceful and quiet, allowing for a restful night's sleep.
The room was spacious and well-maintained, with all the necessary amenities for a comfortable stay.
The breakfast provided by the hotel was basic but satisfying, with a decent selection of options to choose from.
Airport shuttle and price was the main reasons I chose this hotel.
Overall, I would recommend this hotel for its convenient location, friendly staff, and comfortable accommodations.
GGuest UserStayed for 3 nights - checked in on a Friday afternoon and out on a Monday morning. Got the ADA room and was mostly okay with it (I never turn down a walk-in shower), but was put off by the fact that there was nowhere to hang clothing and nowhere to place toiletries in the bathroom. Luckily I didn't need to hang anything, but this would have been a problem if I'd brought dress clothes. As for where to put toiletries, I ended up placing the portable shower seat next to the sink and using that surface. Hopefully the seat had been cleaned sometime between someone having their bare butt in it and me using it as a shelf. For the life of me I can't figure out why people design hotel rooms without bothering to know if they'll actually work for staying in. I also wasn't thrilled with the ”breakfast” on offer. Engineered ”omelet” and packaged, processed junk is NOT breakfast. There was absolutely nothing healthy on offer other than fruit - which was the stuff the grocery store didn't want. The good things about the hotel include staff truly striving to satisfy the customer, a clean room (including the carpet), a location within walking distance of many of Quincy's major attractions, and plenty of parking. But the parking lot itself badly needs repaving (it poured one afternoon and my feet and shoes were soaked because of the rivers running through the parking lot). In any event, there are some improvements that could be made, but I enjoyed my stay overall and would put the hotel on my list of places to stay should I return to the area in the future.
GGuest UserI was in Schaumburg for a 2 Day conference and chose to stay at a more cost effective location since I was traveling alone and really just needed a decent place to stay.
Upon arrival, I was greeted and given my key cards. I drove towards the side door as it was closer to the
elevator. Not the hotels fault I guess, but people were smoking in areas I know weren’t designated for smoking.
The 2nd floor ***** of ***. I am grateful it wasn’t coming from my room, however: the assigned room did not smell clean at all. I did bring cleaning sprays from home just in case, the room wasn’t clean. I had to wipe the counters , desk and sink top off. They were dirty and sticky to the touch. I was going to ask for staff to come up and check the room but decided not to do that.
The next morning I went to the front desk to ask that
Housekeeping not clean until I left. Front desk staff was on the cellular device and I had to get his attention. He was nice and courteous but told me that rooms were cleaned once per week. Guess that’s why my assigned room smells the way.
While I am an avid dog lover, the dogs coming out the exit when I tried to enter were huge. This gentleman had two and could hardly control them.
Nevertheless, you get what you pay for so I can’t be too upset. I just don’t recall this chain being so lax about the amenities, staff professionalism-and cleanliness.
GGuest UserGood location within walking distance of Litchfield attractions. I appreciate that the place was fairly clean, although the cigarette burns on the vanity top were a real turn off. I also had a problem with stepping into the bathtub to take a shower - the floor of the tub was so slippery that my foot slid back and the only thing that prevented a bad fall was my other leg slamming against the side of the tub to arrest the fall. I was very nervous the entire time of taking a shower. The hotel needs to do something about this dangerous safety issue. It's basically a bare bone establishment that offers minimal amenities, which I'm normally happy with. But... Sadly, when I checked in with a prepaid reservation, the desk clerk tried to put me in a room that had no refrigerator or microwave. I had just double-checked the reservation that morning to ensure I would have the conveniences I needed, and the clerk informed me that fridges and microwaves were only available with ”Queen Deluxe” rooms. BS. The clerk was at least smart enough to put me into another room that had what I was paying for, but I did not appreciate his attempt to con me.
GGuest UserSearched for a motel that was 'pet friendly' and had other features that included a reasonable price for the night. This motel came up and I booked it. There was NOTHING online related to there being any 'pet fee'. Upon check-in, the attendant asked if I had dogs and I responded, 'yes, I have 2...a 40# and an 8#. She then went on to tell me $35/each. I questioned this and she said 'policy'. I asked for a manger, was informed she would be there at 7, and when I came back at 7:30, I was told, 7 the next morning. I spoke with manager in the morning and the manager also stated 'policy'. I asked if we could split it ($35 would still have been too much). I asked if it was their policy to have happy guests and she replied 'yes', then I said she violated policy. My Reasonable $109 room, ended up costing me almost $200 when $70 pet fee was added. I have in the past paid $20 for my dogs, but this is ridiculous! I will NOT be staying with this chain going forward. I should have brought my dogs to the breakfast buffet so I could at least have gotten something for my money.
BBethany RobbenI have stayed here several times before within the last year for business & this hotel is a decent value; amenities included are free breakfast for 2 guests per room, free wifi, access to hot water 24/7 during your stay, pool, & fitness center. The main reason I have stayed here frequently within the past year is because I work at TJ Maxx in Fairview Heights, IL & I live 40 minutes away & is 1 of the closest hotels. The main things to keep in mind are rooms don't include a microwave or mini fridge because it's an older hotel, but there is a microwave in the downstairs kitchen area the front desk staff are more than happy to let guests use. This hotel also faces a major highway where many people commute to/from St. Louis, MO frequently, so rooms can be very noisy if your room is on the right of the highway facing traffic & you're not used to sleeping through it like me, you may not the best sleep quality. Breakfast is good & guests can choose from scrambled eggs, sausage, juice, yogurt, bagels, potatoes on some mornings, cereal & whole milk, etc.
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