5-Star Hotels in Melaka, Malaysia

1) Checking in progress is slow and the staff wasn’t helpful and explanation wasn’t clear. 2) The receptionist was not providing a proper direction when i ask is there any shuttle service to freeport outlet is available or not / where should i wait / how long it took 3) Room service - Signature Nasi Goreng kampung , the prawns were uncooked still raw, and i called One connect (room service) so more than 3times only someone answered. 4) The soundproofing of the room is BAD, we can hear kids running laughing, the trolley is moving, the airplane sounds. 5) The air conditioning was bad too! I woke up in the middle of the night due to high temperature and sweating in bed. 6) My car was all fecal, there is not covered parking lots provided. Overall I had a bad weekend , restless night. Will not return again.

This is a fantastic hotel. Our room were very comfortable. Enjoyable. The bed was large and very comfortable. Good facilities. Highly recommended hotel.

Hotel is clean and suitable for families. The bed was great. Room service was quick. TV had sufficient channels and quality and size of screen is good. Plenty of water provided in room. The view of the junior suite was good but would have been better on a higher floor. Bathroom was huge and guests could request for chair within for elderly. Has sauna and steam room in the hotel but no spa. Seems a short distance from Jonker but will the long and unpredictable grab and room situation in melaka, the location of hotel becomes a inconvenience. However, air-conditioning is unable to be controlled and was too cold at night. Breakfast needs a queue, and food is not fantastic and has no signature dishes that you can remember after. Hotel does not respond much to request such as high floor or that there is a third guest in the room despite paying for an extra person. This is evident when the bathroom amenities, bathrobe and slippers provided were still in pairs. Though Hotel did top up more after the first day. When they do top up, they are not stingy.

Had an incredible experience at this hotel! Our room was wonderfully spacious, perfect for our family's needs. What really stood out was their exceptional service. I mentioned my son's 2nd birthday and asked for simple decorations - they went above and beyond! The staff surprised us with beautiful decor and a special cake that made our little boy so happy. I was truly impressed by their thoughtfulness and attention to detail. The hotel's effort to make our celebration special showed their commitment to creating memorable stays for guests. Highly recommend for anyone looking for a hotel that goes the extra mile!

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

### Review of Hotel Majestic Malacca I recently stayed at Hotel Majestic Malacca and had a mixed experience. The room was very clean, and I enjoyed a nice bathtub experience, which was a highlight. However, the soundproofing in the room was lacking; I could hear conversations from the next room until midnight, so it might be helpful to request a quiet, non-smoking room when booking. Additionally, there was a noticeable smoking smell coming from next door, and the pillow had an unpleasant odor. I found the mattress to be too soft for my preference, which affected my comfort. The room featured a coffee machine, and I appreciated that I could request additional capsules. I also liked the eco-friendly touch of using glass bottles for drinking water. However, be aware that items like cup noodles and drinks in the fridge are chargeable. Breakfast offered an à la carte menu that was just average—acceptable but nothing special. I didn't have time to explore the gym or swimming pool, as my days were filled with walking around Malacca city. The toilet amenities, however, did not meet my expectations considering the room price. I think they could benefit from using a better-smelling shower gel and shampoo. On a positive note, the staff were friendly and provided good service throughout my stay. There is parking available behind the building, but as a woman returning late, I appreciated being able to park in front of the hotel for safety. Overall, while there were several drawbacks, the cleanliness and service made for a decent stay.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

Pros: Very refreshing welcome drink ginger ale BUT cold towel was smelly. Friendly frontdesk staffs. Beautiful hotel & great ambience. Room is spacious & clean. Cold & adjustable aircond with ceiling fan. Comfortable bed & pillows. Separate toilet, shower and bath tub; with bath salt & rubber duck. Free and covered parking, parking attendants even cleaning up your car windscreen for free. Free wifi. Complimentary in-room coffee makers & menu bar items. Satisfying breakfast buffet. No deposit required. Walking distance to Jonker Street & other nearby attractions. Quality herbal-smell toiletries. Cons: Arrived early but need to wait quite sometimes as room was not ready. Long lines at the front desk during my check-out. No bidet. Limited tv channels. Lousy noise when using water spray next to toilet.

I am not sure why this resort has had so many bad reviews. Glad I still went ahead with the trip and have no regrets doing so. The place is very relaxing. There’s a buggy service to bring us around if we are lazy to walk or electric scooters are available for guests. During weekdays and off-peak periods, they serve a la carte breakfast and, for small eaters like me and my family, the serving is considered big. The lunch cum dinner menu don’t have a wide variety but enough to fill an empty stomach. Portion is not as large as breakfast so don’t think of sharing. Staff are friendly and housekeeping plus maintenance were quick to attend to our needs. The rooms are comfortable but being in the jungle, mosquitoes and ants are inevitable so just make sure that you bring along mosquito repellents.

This resort was out of my expectation. From the time we arrived till we left the experienced was great. The environment was great and the staffs were all very friendly. From the manager to the floor staffs, this I give them 5 stars. The assistant manager, Wai Loon really accommodative. Activities was great. It's surrounded by nature and again it's great. Highly recommended!!!

This is a fantastic hotel. Our room were very comfortable. Enjoyable. The bed was large and very comfortable. Good facilities. Highly recommended hotel.

Hotel is clean and suitable for families. The bed was great. Room service was quick. TV had sufficient channels and quality and size of screen is good. Plenty of water provided in room. The view of the junior suite was good but would have been better on a higher floor. Bathroom was huge and guests could request for chair within for elderly. Has sauna and steam room in the hotel but no spa. Seems a short distance from Jonker but will the long and unpredictable grab and room situation in melaka, the location of hotel becomes a inconvenience. However, air-conditioning is unable to be controlled and was too cold at night. Breakfast needs a queue, and food is not fantastic and has no signature dishes that you can remember after. Hotel does not respond much to request such as high floor or that there is a third guest in the room despite paying for an extra person. This is evident when the bathroom amenities, bathrobe and slippers provided were still in pairs. Though Hotel did top up more after the first day. When they do top up, they are not stingy.

Had an incredible experience at this hotel! Our room was wonderfully spacious, perfect for our family's needs. What really stood out was their exceptional service. I mentioned my son's 2nd birthday and asked for simple decorations - they went above and beyond! The staff surprised us with beautiful decor and a special cake that made our little boy so happy. I was truly impressed by their thoughtfulness and attention to detail. The hotel's effort to make our celebration special showed their commitment to creating memorable stays for guests. Highly recommend for anyone looking for a hotel that goes the extra mile!

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

### Review of Hotel Majestic Malacca I recently stayed at Hotel Majestic Malacca and had a mixed experience. The room was very clean, and I enjoyed a nice bathtub experience, which was a highlight. However, the soundproofing in the room was lacking; I could hear conversations from the next room until midnight, so it might be helpful to request a quiet, non-smoking room when booking. Additionally, there was a noticeable smoking smell coming from next door, and the pillow had an unpleasant odor. I found the mattress to be too soft for my preference, which affected my comfort. The room featured a coffee machine, and I appreciated that I could request additional capsules. I also liked the eco-friendly touch of using glass bottles for drinking water. However, be aware that items like cup noodles and drinks in the fridge are chargeable. Breakfast offered an à la carte menu that was just average—acceptable but nothing special. I didn't have time to explore the gym or swimming pool, as my days were filled with walking around Malacca city. The toilet amenities, however, did not meet my expectations considering the room price. I think they could benefit from using a better-smelling shower gel and shampoo. On a positive note, the staff were friendly and provided good service throughout my stay. There is parking available behind the building, but as a woman returning late, I appreciated being able to park in front of the hotel for safety. Overall, while there were several drawbacks, the cleanliness and service made for a decent stay.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

Pros: Very refreshing welcome drink ginger ale BUT cold towel was smelly. Friendly frontdesk staffs. Beautiful hotel & great ambience. Room is spacious & clean. Cold & adjustable aircond with ceiling fan. Comfortable bed & pillows. Separate toilet, shower and bath tub; with bath salt & rubber duck. Free and covered parking, parking attendants even cleaning up your car windscreen for free. Free wifi. Complimentary in-room coffee makers & menu bar items. Satisfying breakfast buffet. No deposit required. Walking distance to Jonker Street & other nearby attractions. Quality herbal-smell toiletries. Cons: Arrived early but need to wait quite sometimes as room was not ready. Long lines at the front desk during my check-out. No bidet. Limited tv channels. Lousy noise when using water spray next to toilet.

This is a fantastic hotel. Our room were very comfortable. Enjoyable. The bed was large and very comfortable. Good facilities. Highly recommended hotel.

Hotel is clean and suitable for families. The bed was great. Room service was quick. TV had sufficient channels and quality and size of screen is good. Plenty of water provided in room. The view of the junior suite was good but would have been better on a higher floor. Bathroom was huge and guests could request for chair within for elderly. Has sauna and steam room in the hotel but no spa. Seems a short distance from Jonker but will the long and unpredictable grab and room situation in melaka, the location of hotel becomes a inconvenience. However, air-conditioning is unable to be controlled and was too cold at night. Breakfast needs a queue, and food is not fantastic and has no signature dishes that you can remember after. Hotel does not respond much to request such as high floor or that there is a third guest in the room despite paying for an extra person. This is evident when the bathroom amenities, bathrobe and slippers provided were still in pairs. Though Hotel did top up more after the first day. When they do top up, they are not stingy.

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

### Review of Hotel Majestic Malacca I recently stayed at Hotel Majestic Malacca and had a mixed experience. The room was very clean, and I enjoyed a nice bathtub experience, which was a highlight. However, the soundproofing in the room was lacking; I could hear conversations from the next room until midnight, so it might be helpful to request a quiet, non-smoking room when booking. Additionally, there was a noticeable smoking smell coming from next door, and the pillow had an unpleasant odor. I found the mattress to be too soft for my preference, which affected my comfort. The room featured a coffee machine, and I appreciated that I could request additional capsules. I also liked the eco-friendly touch of using glass bottles for drinking water. However, be aware that items like cup noodles and drinks in the fridge are chargeable. Breakfast offered an à la carte menu that was just average—acceptable but nothing special. I didn't have time to explore the gym or swimming pool, as my days were filled with walking around Malacca city. The toilet amenities, however, did not meet my expectations considering the room price. I think they could benefit from using a better-smelling shower gel and shampoo. On a positive note, the staff were friendly and provided good service throughout my stay. There is parking available behind the building, but as a woman returning late, I appreciated being able to park in front of the hotel for safety. Overall, while there were several drawbacks, the cleanliness and service made for a decent stay.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

Pros: Very refreshing welcome drink ginger ale BUT cold towel was smelly. Friendly frontdesk staffs. Beautiful hotel & great ambience. Room is spacious & clean. Cold & adjustable aircond with ceiling fan. Comfortable bed & pillows. Separate toilet, shower and bath tub; with bath salt & rubber duck. Free and covered parking, parking attendants even cleaning up your car windscreen for free. Free wifi. Complimentary in-room coffee makers & menu bar items. Satisfying breakfast buffet. No deposit required. Walking distance to Jonker Street & other nearby attractions. Quality herbal-smell toiletries. Cons: Arrived early but need to wait quite sometimes as room was not ready. Long lines at the front desk during my check-out. No bidet. Limited tv channels. Lousy noise when using water spray next to toilet.

1) Checking in progress is slow and the staff wasn’t helpful and explanation wasn’t clear. 2) The receptionist was not providing a proper direction when i ask is there any shuttle service to freeport outlet is available or not / where should i wait / how long it took 3) Room service - Signature Nasi Goreng kampung , the prawns were uncooked still raw, and i called One connect (room service) so more than 3times only someone answered. 4) The soundproofing of the room is BAD, we can hear kids running laughing, the trolley is moving, the airplane sounds. 5) The air conditioning was bad too! I woke up in the middle of the night due to high temperature and sweating in bed. 6) My car was all fecal, there is not covered parking lots provided. Overall I had a bad weekend , restless night. Will not return again.

I am not sure why this resort has had so many bad reviews. Glad I still went ahead with the trip and have no regrets doing so. The place is very relaxing. There’s a buggy service to bring us around if we are lazy to walk or electric scooters are available for guests. During weekdays and off-peak periods, they serve a la carte breakfast and, for small eaters like me and my family, the serving is considered big. The lunch cum dinner menu don’t have a wide variety but enough to fill an empty stomach. Portion is not as large as breakfast so don’t think of sharing. Staff are friendly and housekeeping plus maintenance were quick to attend to our needs. The rooms are comfortable but being in the jungle, mosquitoes and ants are inevitable so just make sure that you bring along mosquito repellents.

This resort was out of my expectation. From the time we arrived till we left the experienced was great. The environment was great and the staffs were all very friendly. From the manager to the floor staffs, this I give them 5 stars. The assistant manager, Wai Loon really accommodative. Activities was great. It's surrounded by nature and again it's great. Highly recommended!!!