5-Star Hotels in Aichi Prefecture, Japan

I recently enjoyed a fantastic stay at the Courtyard by Marriott Nagoya Hotel, and I want to highlight some exceptional service that made our visit memorable. Thoughtful Amenities The welcome ice cream for my sons was a delightful surprise. It was a thoughtful gesture that made them feel special and added to our overall positive experience. Duty Manager Mr. Andei Ho One standout moment of our visit was when Mr. Andei Ho, the Duty Manager, came to assist us during one of our evenings at the hotel. Being a Hongkonger himself, he made us feel right at home. When we returned from a day out and needed to store some belongings at the concierge, Mr. Andei approached us and warmly communicated in Cantonese. His friendly demeanor and willingness to help truly made us feel welcomed. Proactive Assistance After our check-out, Mr. Andei noticed us trying to call an Uber in the lobby and proactively offered to help by calling a taxi instead. Given that we had too much luggage, he went above and beyond by marking the pick-up and drop-off locations for us at the Airport Express Station, ensuring a smooth departure. One day, he saw us waiting outside for a taxi and proactively asked a colleague to come over and see if we needed help calling a taxi. Housekeeping I would also like to commend the housekeeping team for their outstanding work. They kept our room impeccably clean and tidy throughout our stay, greatly contributing to our comfort. Summary In summary, my experience at the Courtyard by Marriott Nagoya was fantastic, thanks to the outstanding service from Mr. Andei Ho and the entire staff, including the diligent housekeeping team. I highly recommend this hotel for anyone visiting the area, and I look forward to returning in the future!

Although this hotel isn’t directly next to Nagoya Station, it only takes a 15-minute walk to get there. The guest room is spacious, cosy and clean. A thoughtful touch—the hotel supply steam eye masks and foot masks for guests! All the staff members are polite and warm during our stay. Overall a wonderful experience here. Thanks to the whole hotel team!

The hotel is conveniently connected to one of the exits of Nagoya Station, which was a huge plus for us on both sunny and rainy days—especially since it rained during part of our stay! I stayed at this hotel twice: once when I first arrived in Nagoya, and again after returning from a 2D1N trip outside the city before flying home. I'm so glad I chose Mitsui both times! As all the guest rooms are located above the 18th floor, the views were fantastic. From our room, we enjoyed a beautiful bird's-eye view of Nagoya City. In fact, I almost felt like I didn't need to visit the observation deck on the 51st floor of JR Central Towers to enjoy the city skyline! The service was excellent as well. The hotel kindly stored our luggage while we were away on our overnight trip. When we returned to check in for our second stay, we were pleasantly surprised to find that our luggage had already been moved to our room without us even having to ask. A big thank you to the staff for being so attentive and proactive in preparing everything before we arrived. Besides its excellent location next to Nagoya Station, there is a FamilyMart and a 7-Eleven directly opposite the hotel. There's also a Mister Donut across the road, where we grabbed breakfast and snacks before heading out each day. Overall, I honestly have nothing to complain about. The location, service, and comfort all exceeded my expectations, and I would definitely stay here again when I visit Nagoya.

The hotel's location is excellent, making it convenient for getting around and shopping. The room was spotlessly clean, the bedding was soft and comfortable, and the soundproofing was good. The front desk service was warm and efficient, and the facilities were comprehensive. Overall, it was a very comfortable stay with great value for money. I would definitely choose to stay here again on my next trip.

Our family trip's hotel experience was excellent! The room was spacious, which was great for the kids to move around. The bedding was soft and clean, and the soundproofing was superb, so everyone slept soundly. Breakfast offered a wide variety of dishes that suited everyone's taste. The front desk service was prompt and responsive. The hotel's location was very close to the attractions we wanted to visit. Overall, it's great value for money, and we'll definitely choose this place again for our next family trip.

The hotel is great, offering a slow-paced, pastoral lifestyle. The breakfast is semi-buffet with a à la carte menu. There's only one restaurant, a mix of Japanese and Western cuisine, and the food tastes good. The coffee, however, is just average. You get a 10% discount if you pay with your mobile phone.

This is a local Japanese hotel chain. The facilities are decorated in a Japanese style. Although it opened many years ago, it's still very comfortable overall. The rooms aren't huge, but they have all the necessary functions. For dining, the hotel has buffet, Japanese, Chinese, and French restaurants on the first and second floors, and the quality is consistently good. The location is very convenient, not far from the Sakae shopping district and the subway station. There's also a direct bus from Chubu Centrair Airport (NGO), so everything you need for food, drinks, and entertainment is within reach. The service was excellent. Although there was a slight hiccup where our luggage was taken by mistake after we checked it, the hotel staff quickly arranged to retrieve it, and it didn't cause any delays.

The hotel check-in is on the sixth floor. There was a bit of a mix-up with my reservation at first, which caused some delays, but once it was sorted out, everything else was very satisfactory. The Nagoya Kanko Hotel is an older 5-star hotel with large and spacious public areas. As is common with most Japanese hotels, Saturday rates are significantly higher than weekdays. They offer smoking rooms (many Japanese hotels are now completely smoke-free). The bathroom was still very well-maintained, and the toiletries were BVLGARI. The breakfast quality was also excellent. The hotel is conveniently located directly across from the airport shuttle bus stop, making travel to Chubu Airport very easy. I would definitely consider staying here again on my next visit to Nagoya.

Heads up! The Nagoya Prince Hotel discriminates heavily against Chinese tourists, terrible experience. I was really looking forward to staying at this supposedly high-end hotel, but from start to finish, the front desk staff clearly treated Chinese guests differently. Their attitude towards us was cold and perfunctory, completely lacking in service professionalism. I absolutely do not recommend this hotel for domestic travelers. When checking in, European and American guests in my group asked questions, and the staff were patient, thorough, and smiled throughout their interactions. But when it was our turn to ask about room types using simple Chinese and basic English, the staff remained expressionless, frequently interrupted our questions, and even refused to use a translation app I was using to communicate. Their answers were perfunctory and sloppy. They even claimed there were no Chinese-speaking staff, despite the hotel clearly offering Chinese service. The contrast was stark and made us feel very uncomfortable. When we tried to give feedback about the difference in service, the front desk showed no apology whatsoever. Instead, they prevaricated and shirked responsibility, completely disregarding our reasonable concerns. As a star-rated hotel with high prices, they should treat guests from all countries equally, but instead, they showed prejudice and discriminated against Chinese guests. The service and hospitality were subpar in every aspect. Paying a high price only to receive a frustrating and upsetting accommodation experience, I strongly advise Chinese tourists planning to visit Nagoya to avoid this hotel. For the same price, there are many other options that respect Chinese guests and offer thoughtful service. Don't fall into this trap.

The location is inside the Toyohashi Station which makes arrival a and departure by train very easy. The room was clean and comfortable and my request of a room on high floor with extra pillows was provided. There is a free coffee machine at reception. Entry and exit to the station requires walking up 4 or 5 steps and then an escalator as the lift access is not available to L2 from the foyer (available from L2 to Lobby). I found the room cleaning arrangements to be more complex than others (9 this trip) I have used. I would stay again based on the room quality and view from my 12 floor window.