The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
Beautiful accommodations, great amenities (excellent spa; exceptional selection at breakfast; fittness center and 2 well equipped play rooms for kids) The only mankament was a weak internet connection (caused, as we were told, by a temporary issue). And an exceptionally friendly service everywhere makes you feel so welcome!🥰
Beautiful quiet hotel, nicely decorated. Warm atmosphere.
The room with mountain view is just superb.
Location close to the main street, without having the disadvantages.
we will surely return
Room was great but maybe the management would like to consider installing a Smart TV so that foreign travelers can also watch non-Polish channels. Please replace couch in Room 019. It’s a little old and uncomfortable to sit on.
Very friendly and helpful front desk personnel.
Very perfect hotel
The location is moderate, not far from the old city and the river, it is good to take a taxi.
The room is in good health, 🈶️ bathtub
Classical luxury, the hall is very comfortable to sit in
Staff service is kind
The only slightly imperfect: the room and bathroom are actually a bit small
Perfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
The hotel is on the edge of the Old Palace Square and has easy access to various tourist attractions. There is underground parking. It is 8 minutes walk to the square, and it is a good choice to go around in the morning and evening.
The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
Amazing
116 reviews
9.6/10
Price from
NZD 383
per night
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9.2/10
Great
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
RRick GolsteijnAbsolutely a good hotel and good location.
the only thing that bothered me was that the light from the TouchPad to control the room is always on.
ZZHAOTINGThe hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
GGuest UserHotel Gródek is very accessible to the old town.The staff are very helpful and friendly. The breakfast is average compared to other 5 stars hotel. The Carpet are old and dirty needed a change. Room are small and freaking me out when I fist arrive. Need an upgrade, like . Bed are hard , I got sore back when I woke up, needed a new pillow. Air-con seems not working., I will give 3 stars not a 5 star to that hotel. I was surprised by the rating that they give. 5
Star are overrated. Just saying. In fairness because of accessibility to everything hotel Grodek is ok to stay.
GGuest UserThis hotel is really great! The room is clean and comfortable, the bedding is soft, and the facilities are complete. The front desk service is warm and thoughtful, the location is also very convenient, and there are all kinds of food and shopping around. The breakfast is rich in variety and tastes great! Super cost-effective, highly recommended, I will come again next time!
TtiaLocation is perfect. Really nice place just next to old town and town was pretty.
Hotel building can feel the history. Air conditioning working well. Room was clean and people is nice with delicious breakfast buffet. From 7:00am - 10:00am. And check out time is wonderful till 12:00pm.
But 1 thing, wifi connection is not good. This is hurting point.
Hope can be improved next time :)
TTze CheungWe are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
GGuest UserLocated in the Old Town, with just around 10 mins by walk from Krakow Main Station.
Good location, good staff services, my money worths as I could stay in a historic building with Polish interior design.
OK, Citizen, WiFi service is stable.
Quite a number of Polish restaurants nearby. Definitely will stay again if I visit Krakow again.
GGuest UserBeautiful accommodations, great amenities (excellent spa; exceptional selection at breakfast; fittness center and 2 well equipped play rooms for kids) The only mankament was a weak internet connection (caused, as we were told, by a temporary issue). And an exceptionally friendly service everywhere makes you feel so welcome!🥰
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