Great hotel. Beautiful, quiet rooms. The breakfast buffet is excellent.
Unfortunately, the restaurant in the lobby is completely dysfunctional. I cannot and will not recommend it. It takes 1.5 hours for the food to arrive after ordering.
Then the taste and quality were inadequate, and it was extremely expensive.
Traveling to the Munich border, just the ball game caused Munich to have no room, booked to Austria, this section has no high speed, no charge. The hotel is on the old street, the location is prominent, there is a free parking space not far away, the breakfast is too rich, the bread is very delicious, there is nest honey to eat, the room decoration style is unique, this town is really bright
The hotel room is really clean and spacious, and the buffet breakfast is delicious with a wide variety of food options. It's definitely worth staying here if you're visiting Innsbruck!
Because of skiing, I lived in this small city. The hotel is average, the room is not big, the breakfast is not good, the opposite building is being renovated, and the noise of throwing garbage is very early. The only desirable thing is that the window is facing the castle.
The room was really chic, the view was very beautiful, the breakfast was varied, the staff was friendly, the night cost almost €400, and it was strange that for that price, the room didn't have a kettle with tea and coffee or even free water. I would also have liked a better hairdryer, not the smallest Valera hairdryer, which overheated after a minute of use. This really caused inconvenience when drying my hair.
The hotel is located in the city of Innsbruck, with convenient transportation and complete facilities around it. The hotel rooms are larger than other hotels of the same price, and this hotel has a very good sense of design. I will consider staying here next time I have the chance.
A stay at SeeFelds Bed & Breakfast places you in the heart of Seefeld in Tirol, steps from Seefeld Ski Area and Casino Seefeld. This casino hotel is 19.9 mi (32 km) from Garmisch-Partenkirchen Ski Resort and 25.1 mi (40.4 km) from Kühtai Ski Resort.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a sauna. This hotel also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Stay in one of 44 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Wonderful hotel with a great attentive good service! The food is fabulous. The great is not to leave the hotel at all. There is a great bar with good music.
Always the perfect selection of hotel choice in the heart of Kufstein. The hotel rooms are spacious and the breakfast buffet is amazing.
Very Good
48 reviews
8.6/10
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Great
GGuest UserIt’s within walking distance to the historic street, making it easy to explore the local charm and atmosphere. The view of the Alps from the room was absolutely stunning.
One thing to note is that parking is quite limited, so it’s best to reserve a spot in advance to avoid any inconvenience.
GGuest UserWhen systems replace people
Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel.
The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space.
What failed completely during my stay was human communication.
A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced.
Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person.
At no point did anyone try to understand what I actually meant.
Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being.
The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians).
The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.”
What connects these situations is not bad luck, but a systemic mindset:
rules over people, procedures over reality, defense over understanding.
This hotel does not have a problem with facilities.
It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them.
I am writing this not out of anger, but in the hope that the team pauses and reflects:
How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level?
With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent.
Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.
TTAOSimple hotel with very welcoming front desk. There are questions and answers, and it is recommended that the tour routes, surrounding traffic, parking, and shopping are introduced in detail! Also recommended local famous restaurants, very good! Breakfast is relatively good, freshly squeezed orange juice is very good! The price is very good.
WWanderlustYiVery strategic location with great mountain view of the alps. Just 5mins walking distance from the train station and the bus (to airport). Big shopping mall will park nearby. Not far from city center (approx 10-15mins walk). Super friendly receptionist especially Fabian. Thumbs up to him as his amazing hospitality enhanced our experience in Innsbruck.
GGuest UserFor the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
AAndrew The GreatGenerally speaking, a decent w hotel, with very friendly staff that is willing to help.
On the negative side, the hotel is literały located on the university campus- which results in a lot of noise especially in the evening. Next door to the hotel is a popular pub where students are parting every day into wee hours. Lots of laud conversations especially after the drinking. My room was facing the pub and even though I was on the 3rd floor , I couldn’t sleep without earplugs.
Another thing to know is that a steakhouse is attached to the restaurant - nice place but rather expensive. 12 to 15 min walk to the train station. Numerous bars and pubs in the immediate area, typically crowded in the evening, and people drinking along the side walk that is narrow.
TTravel_AiLingI recently stayed at this hotel and had a pleasant experience overall.
Location: The hotel's location is excellent, making it easy to explore nearby attractions and enjoy local dining options. Everything I wanted to see was within walking distance, which was a huge plus.
Breakfast: The breakfast variety was impressive! There were plenty of options to choose from, catering to different tastes and dietary preferences. I particularly enjoyed the fresh fruits and pastries, which provided a great start to my day.
Bar:The hotel bar was another highlight of my stay. It had a cozy atmosphere, perfect for unwinding after a day of exploring. The cocktail selection was creative, and the staff was attentive and friendly, making it a great spot to relax and socialize.
SSock KengNice room with bathtub. No air con in room, luckily there is a portable air cooler in room which helps a little in summer.
Nice mountain views from room; location is not near to Innsbruck city, but friendly reception lady provided 2 guest cards to us allowing us to take free bus J line (2 mins walking distance from hotel) which brings us to City & also cable car station, frequency of bus J is around every 10 mins, so very convenient for us as hotel has free parking lot for our car.
Only issue encountered is reception lady told me she couldn’t see breakfast included in my booking, so I contacted Trip.com chatline via web call & issue got resolved in 10mins after Trip.com contacted their agent, great service from Trip.com!
BBrian/Trip.comThe hotel room is really clean and spacious, and the buffet breakfast is delicious with a wide variety of food options. It's definitely worth staying here if you're visiting Innsbruck!
77867****The location is quite close to the central train station, just a street behind the building across the road. The surrounding area felt a bit average due to ongoing construction, but I was pleasantly surprised once I entered my room. The room was very spacious, and the hotel has a boutique feel. The food was also good. I stayed for two nights at a fair price, and they even extended my check-out time. Apart from not being located in the Old Town, everything else was very comfortable. Recommended.
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