We had a wonderful stay at this hotel! The property is clean and well-maintained, and we absolutely loved the welcoming vibes created by the friendly staff. The location is very convenient, and the view from the 19th floor was truly spectacular – a highlight of our visit. The only downside was the lack of a hair dryer, which would have been a helpful addition. Overall, a great experience, and we would recommend it to others!
Perhaps because it's only been two weeks since I opened, the room was clean and spacious, the beds were large for twins, and the pool was divided into large and small sizes, which was nice. The breakfast was a bit disappointing, but I was satisfied with the salad and coffee they served me. I had to order coffee separately from the staff.
This is one of my option hotel to stay around city. This hotel has a strategic location to enjoy the city. From this hotel we could see the open wide beaches around and feeling the peace by the sea wind.This is one of my option hotel to stay around city. This hotel has a strategic location to enjoy the city. From this hotel we could see the open wide beaches around and feeling the peace by the sea wind.
This is the best hotel I've stayed at in Pontianak, with excellent service and a lovely environment, far surpassing the previous Mercure I visited. However, the housekeeping could be more meticulous—partially used toiletries were resealed and left untouched. Additionally, the dining options downstairs are somewhat overpriced.
The hotel has a very good sense of design, which shows that the hotel has a very good taste. The service is particularly good and it is very clean. It is worth recommending. Overall, I am very satisfied. The price is also very affordable. Recommended
Very Good
92 reviews
8.7/10
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8.3/10
Very Good
FFANFAN-2025This is the best hotel I've stayed at in Pontianak, with excellent service and a lovely environment, far surpassing the previous Mercure I visited. However, the housekeeping could be more meticulous—partially used toiletries were resealed and left untouched. Additionally, the dining options downstairs are somewhat overpriced.
VVivien MuareenWe had a wonderful stay at this hotel! The property is clean and well-maintained, and we absolutely loved the welcoming vibes created by the friendly staff. The location is very convenient, and the view from the 19th floor was truly spectacular – a highlight of our visit. The only downside was the lack of a hair dryer, which would have been a helpful addition. Overall, a great experience, and we would recommend it to others!
RRAYCHEL GThe hotel has a very good sense of design, which shows that the hotel has a very good taste. The service is particularly good and it is very clean. It is worth recommending. Overall, I am very satisfied. The price is also very affordable. Recommended
RRidwan C.Nice: Individual staff are definitely friendly and helpful. Location is good except the drop off and parking space during peak hours and days are challenging.
Disappointed: This is the 2nd time in 2 years that we stayed here. Couldnt get twin beds although our bookings had selected and remarks for twin beds as well, and we stayed for 8nights. The staff said we had to pay to upgrade instead for twin beds.
Swimming pool at the roof top has the best view of the city, but is a little small though.
KKabutskyThis is one of my option hotel to stay around city. This hotel has a strategic location to enjoy the city. From this hotel we could see the open wide beaches around and feeling the peace by the sea wind.This is one of my option hotel to stay around city. This hotel has a strategic location to enjoy the city. From this hotel we could see the open wide beaches around and feeling the peace by the sea wind.
민민들레샛별Perhaps because it's only been two weeks since I opened, the room was clean and spacious, the beds were large for twins, and the pool was divided into large and small sizes, which was nice. The breakfast was a bit disappointing, but I was satisfied with the salad and coffee they served me. I had to order coffee separately from the staff.
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