4-Star Hotels in West Sumatra, Indonesia

Big hotel. Wifi unstable. Breakfast is good. Location a bit away from the main town.

Check in was smooth but could do with giving more information about the hotel. During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo. I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.

The hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.

Recommend to stay at Truntum Hotel while you are in Padang, West Sumatera Indonesia. Although we had only a few hours at the hotel due to major traffic accident on Solok - Padang road, we were happy on the room cleanliness, good buffet breakfast, wide amenities and excellent front desk customer service eventhough we checked in after midnight. Will stay here again on the next trip to Padang. Thank you the Truntum Hotel professionalism.

The hotel room was spacious and the service was excellent. My child left a piece of clothing in the room and they helped us pack it in a bag and brought it to the lobby. It would be even better if there were two sockets installed at the head of the bed for charging mobile phones!

Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed. However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.

Superb! Good bfast with wonderful Merapi mount view. Friendly staffs. Ambiance really Feel like home. Recommended & definately will come back here

My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.

Got free upgraded to Deluxe room upon check-in for one of the two rooms booked, due to the ongoing renovation work at 6th floor. 👍 Comfortable room even for Superior King room. Breakfast was nice, especially the local fried rice. 😄