4-Star Hotels in Waikato, New Zealand

We have a great stay at this hotel. Its very clean, staff is very helpful and friendly. The breakfast provided by the hotel is really great too! It is also near to tourist attractions and good food places.

The room we received was nothing like the room advertised on your website. We made our booking through *********** based on the photographs, which portrayed a modern, clean, stylish, and well-maintained room. Unfortunately, the reality was completely different. Instead of the fresh, contemporary room shown in the photos, we were given a room that felt old, tired, and poorly maintained. The flooring was covered with worn, old carpets and rugs rather than the clean, modern finishes we expected. The furnishings were dated, the overall appearance was shabby, and the room looked as though it had not been renovated in many years. It felt unclean and lacked the standard of comfort and quality that your promotional images suggested. To make matters worse, the fan in Room 412 was not working, making the room uncomfortable. Throughout the night, every time someone walked along the corridor, the old wooden floorboards creaked loudly, disturbing our sleep. These maintenance issues significantly affected our comfort and overall experience. To be completely honest, the condition of the room reminded us more of emergency housing than accommodation offered by a hotel with your name and reputation. The difference between what was advertised and what we actually received was shocking. We specifically chose your hotel because of the high-quality images displayed on ***********. Those images created an expectation of a premium experience, but the room we received fell far short of that expectation. Had the room been accurately represented, we would have made a different booking decision.

Enjoyed my one night stay on a Thursday night in October. Room - Superior Queen #110. $92 nzd. Pros -Cheap -Comfy mattress -Great location -Clean -Spacious room and bathroom -Heat pump which was on when i arrived which kept the room at a comfy temp. -Kind front desk woman on arrival. -Old world architecture. Cons -Noisy heat pump (albeit grateful there was one) -No sound insulation so can hear footsteps easily. -Bed was 2 x singles pushed together and had to sleep either side of the gap. Tip - book a superior room type. It's my experience these are better quality. When you book the lead in room category (deluxe) they're cheaper for a reason. I would return but not on a Friday or Saturday as the sound of the street noise and night clubs would be heard easily. Thanks for a nice stay.

The landlord was very hospitable, gave a detailed introduction, and recommended a popular bar. The shower water pressure in this room was a bit low.

We had a very good discounted price for the night, the room was very comfortable and clean with a good bathroom. Unfortunately the units are not very well sound proofed and in our instance the occupants of the room next door were very inconsiderate and stayed up very late, even after asking them in person to go to sleep at 1am it took another while before it got quiet. With the bar and restaurant next door a very convenient spot

This hotel is in the city centre and is all you need , The rooms are very model and have all you could ask for . there is a casino nearby and very good river walks The breakfast is excellent. I would recommend

Love the location just awesome! Right on the lake and you can walk out your door directly onto it and Sit outside on a table and admire the view! Restaurant was nice just a shame the fireplace is gas nothing like a real wood fire when it's Winter! Parking was fine and easy, so good they have a heated pool as it would be useless in Winter, they also have the Sauna which is great it just such a shame the grotto is out of order and was told it has been that way for a while. Something like that should be sorted at a last resort just rebuild it if it cannot be fixed customers expect it Bathroom was good with a nice big spa bath and this is by far the best bed we have ever slept in. It is huge! You could fix 6 people in it if haha!

The motel is clean and luckily close to some food places as they did not have in house restaurant. The room is a bit small, luckily I was staying alone. I accidentally left my water bottle and they wrote to let me know. That's nice of them.

It's like a giant campsite community. It sucks there is little accommodation at hot water beach but the location is like a 10 min walk to the beach which is nice. I was in a small hut that had 4 twin mattresses (2 bunk beds). There were spiders and bugs up in the corners and of course I was top bunk. The mattress was also shot, a curvature body shape in the middle. The showers and toilets were clean and easy to access/use. The wifi is annoying as the password changes daily and of course you cant use it when you wake up the next day. Bonus there was a friendly cat walking around I was petting. I wish they had more cabins with just a bed and kitchenette to book.

Good location just next to the beach and room with parking just outside. Equipped with everything we need and clean. Not sure if its due to us living at the lower deck, when we sleep we can hear the people stepping upstairs above us. Nice shower and strong water.