4-Star Hotels in New Mexico, United States

Nice hotel, the room is large and clean. We had a comfortable stay. The breakfast is not buffet, but 40$ credit in a restaurant, enough for two people, not too bad.

It was nice to be able to check in immediately after showing the reservation copy. There were quite a lot of dishes, and I had to finish all of them.

Stayed for two nights. Every morning I was woken up by the waiter at around 8 or 9 o'clock. On the first day, there was knocking on the door. It was bang bang bang when both of us were sleeping. Saying that we didn't need to clean and later didn't work. I opened the door and spoke in Spanish very quickly and I couldn't understand it at all. Anyway, I asked him to leave. It seemed that there was knocking on the door again after a while, which affected my rest. On the second day, we were woken up by the room phone at around 9 o'clock when we were sleeping soundly. . I answered the phone but there was no sound from the other end. I was woken up two days. There are many hotels in downtown and Loretto is also very beautiful. Anyway, there is no need to choose this hotel for the location or something. I am so angry. The toilet was blocked after using it normally. The cleaning didn't change the towels on the first day and there was no use on the second night. There is no bottled mineral water in the room, not even at the front desk? ! ! !

I booked a suite with two double beds, and since I was planning to walk all day, I emailed the hotel directly to make sure I would be able to get a room with a bathtub to relieve my fatigue, but unfortunately, because a group of guests had arrived on the day, I ended up with a room with only a shower during my stay, which was disappointing. There was also no coffee maker in the room, so I had to go to the bar area near the front desk to get one until 11am, which was inconvenient. It was a short distance from the room, but when I had no choice but to get dressed and go to get a coffee, I happened to see a person wearing only a bathrobe with the front open, with their legs open and barefoot, which taught me that I don't need to be so careful. I was in a hurry to look away, so I don't know if the person was a man or a woman. It was convenient that you could request a free shuttle bus (only a tip) anywhere within the map of Santa Fe center (you can get a map) from around 9 or 10am until 10pm. When you leave the hotel, tell the front desk and wait at the entrance, and a very friendly driver will come to you in about 1-5 minutes. Also, to pick up from outside to the hotel, you need to call the front desk and tell them the location. This time, I couldn't use the phone in the United States, so I used Uber taxi every time I went back, but I had no problem using Uber taxi in Santa Fe. It's okay to walk to the center during the day, but it seems better to avoid walking after dark for safety reasons. Tomasita's restaurant, which is just a few minutes walk away, served very delicious southwestern food. Also, if you leave the hotel door and go around the parking area, you'll find the Saturday morning Farmers Market right outside the back door. There is also an area (indoors and outdoors) adjacent to the Farmers Market where you can buy souvenirs such as accessories and tile art directly from local producers, which was fun. At night, you can enjoy live music in the restaurant area with a fireplace. The Native American flute performance was very fantastic and wonderful. The room has a high ceiling and is spacious, but there is no door on the sink, so it's a bit hesitant to use the hair dryer when someone is sleeping. The bed was high, so Japanese people had to climb up on it and couldn't sit down, but it was very comfortable.

Only two problem I encounter was 1. One Elevator was out, then hours later both of them was out of order, I was in the forth floor, had to do trips to get everything out. 2. I asked for blanket and pillow 3 times no one came. That's all.

The grounds and ****** were very nice. However, the music in the ****** was just a bit too loud. Heard someone else complain about that too. The hotel room was quiet, spotless, and absolutely beautiful. Nice touches all around.

The lobby is beautiful and stylish, probably the best in town. Char restaurant provides good food. I like the grilled Ceaser wedge a lot. The bed is comfortable. I had good sleep.

I thought the location was great. Downtown is relatively slow moving but it seems create easy access to the rest of the city. The rooms are relatively basic I got to experience the ones with an updated bathroom and the ones without. The gym is very lackluster and the pool is even more so. Staff is hit or miss. Some people were kind and attentive, others were not. There’s definitely construction going on so there are the sounds of that happening throughout the hotel. Other than that there’s not much more to tell. Nothing that really stands out in a negative or positive way.

I didn't expect that there is such a unique hotel with such a design in ABQ. The price is also very cheap and it is worth a try. Chaco is a must-try when you come to ABQ!

The hotel restaurant is delicious and I have no desire to eat outside. I went in the cold season, but the room temperature is always just right and comfortable. The staff feels good. The rooms are cleaned daily and are clean.