"Overall this is a very good hotel, not in the noisiest place. Very cool restaurant with a view on the roof, where delicious and pleasant breakfasts, but there is not enough healthy food for breakfast, gluten-free dishes, vegan dishes, I ask you to make such amenities for customers. "

"The room floor was not very clean 😕 — when walking barefoot my feet became dirty from the dust. Also, there was a small design flaw in the bathroom floor and the décor felt a bit uncomfortable. On the bright side 🌞, the hotel itself is beautiful, the staff were super friendly 😊, and the view was absolutely stunning 🌊🌴."

"We stayed at Bn Thermal Hotel, arriving on the 14th and departing on the 15th. When I went down to the pool, I looked for a waiter to order coffee, but no one attended, so I called reception. They said they would send someone, but 10 minutes passed and still no one was there. I called again, and this time they said, "They must be busy," without even an apology. I then asked the lifeguard, and to their credit, they made and brought the coffee to me, not wanting to offend a customer. But that's not all… There was a white stain on the edge of the bed; we don't know what it was. While relaxing by the pool, two people came up to me, ruining my enjoyment, and without even saying "excuse me," they insisted in a pushy manner, "You need to wear a swimming cap." Imagine two people suddenly approaching you while you're relaxing. The woman from guest relations was very rude, especially in the mornings at the pool; they have no idea how to treat customers. But that's not the main problem. The pool was 42 degrees Celsius, and the floor was slippery; I didn't pay attention at the time. While drinking my coffee, I looked and saw strange objects floating in the water. I never went into that pool again. The next day, in the same area, in the 38-degree pool, I saw some brown, sticky dirt, or whatever it was, growing on the edge. Microbes already thrive in thermal water, and it's a huge disappointment that this hotel doesn't care about customer health in this way. I felt nauseated, and we felt terrible the next day. This hotel failed miserably and is falling further and further in our estimation."

"I wasn't happy with the room at first, but they immediately gave me a new and nicer room. The service was very good, and the breakfast was superb."

"The room was nice, but the gym equipment was too old; I suggest the hotel upgrade and replace it."

"Very nice and clean hotel. Great breakfast."

"The hotel is on a busy street with lots of shops but not too busy to drive in and out of the hotel. We could walk to restaurants, Small supermarkets, stores, banks, pharmacies, and the seaside walk from the hotel. While the building is a little older, the amenities were very well maintained and updated. Elevators, bathrooms, AIR CONDITIONING, the pool, etc were all in very good conditions. The staff were most amazing, courteous, and very helpful. The breakfast services is an experience not to be missed. If you did not like anything about the hotel, you will forget about when you show up for the breakfast (cost was included in our room price.) I did not have energy to use exercise facility (hot, lots of walking, other things to do..) but I did not see or read about one in the hotel. The pool was nice and scarcely used. If you must have a gym then go with another hotel, otherwise stick with this one. You won’t regret it."

"The hotel is modern, with beautiful rooms, and we had a sea view. The hotel staff was very friendly and helpful. The only complaint I could make was the noisy street on which the hotel is located."

"Normal hotel apartment with kitchen, you can stay overnight on the weekend 👍"