Sapporo Hotels with balcony

"Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with."

"The room features two bunk beds and one double bed, along with a kitchen, a large dining table, and a sofa. It's spacious and comfortable, with a wide variety of kitchenware provided, perfect for cooking enthusiasts. There are two toilets and two sinks, so you won't have to fight for the toilet! A game room is also available for rent. However, the bunk beds are a bit of a hassle. The stairs to the upper bunk aren't properly secured, making it difficult to climb, and the vertical stairs are a bit shaky when someone turns over... The bed is positioned directly in front of the kitchen by the entrance, which can be a little distracting."

"I chose this hotel as a culminating place to stay before flying back home as it was close to Aron Mall and my family would enjoy a last minute shopping.  It turned out to have an outstanding breakfast buffet and wonderful grilling restaurant for dinner.  Very helpful staff as well.  It’s the kind of big traditional hotel where you can breathe a sigh of relief as they actually clean the room daily!"

"The environment is fantastic, the space is spacious and feels very homey. It's also very convenient to get around tourist areas by public transport. I would definitely recommend this accommodation to friends or family when they visit."

"The front desk is also a cafe, which gives the hotel a really nice vibe. The staff were very kind, even helping me with my heavy suitcase all the way to my room. Despite being a wooden building, it was incredibly clean, not a speck of dust anywhere, which was surprising. I'd love to stay here again."

"I chose this hotel for my business trip and the room was very reassuring. As soon as I entered, I saw that the floor and desk were wiped very clean, with no dust or clutter. The bedding was also neat and odor-free. The room was well-equipped with air conditioning, a TV, a hairdryer, and kitchenware, all of which I tested and found to be working perfectly. The hot water came out quickly and at a stable temperature. I stayed for three days and felt very comfortable every time I returned, not needing to look for anything extra. Overall, I had a very satisfying experience. 🏠"

"This is a very new hotel with convenient transportation. The stay was very comfortable, the bed was huge, and the room even had a small kitchen. The bathtub was also very big and comfortable. I'm very satisfied! There wasn't any noise, and the staff were friendly."

"The room was impressively spacious, allowing for plenty of movement and comfort. The quiet surroundings made for a restful stay, which I greatly appreciated after a long day of exploring. One of the highlights for us was the laundromat, making it easy to keep our clothes fresh during our trip. The location; the main attractions, dining options, and shopping areas are about 2km away. While this might seem a bit far, it wasn't a major inconvenience. The spacious, comfortable room, quiet place to stay made up for the distance."

"I chose this place because the bedroom and living room are separate, as I need to put my child to bed early. It would have been better if there were curtains or blinds on the window between the bedroom and the living room, but I was very satisfied during my stay."

"We were a family of 3 travelling from Singapore. Had a great time staying at 41 Pieces. Location is great, penthouse was great, staff are polite and helpful."