Sapporo Hotels with balcony

"Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with."

"The room features two bunk beds and one double bed, along with a kitchen, a large dining table, and a sofa. It's spacious and comfortable, with a wide variety of kitchenware provided, perfect for cooking enthusiasts. There are two toilets and two sinks, so you won't have to fight for the toilet! A game room is also available for rent. However, the bunk beds are a bit of a hassle. The stairs to the upper bunk aren't properly secured, making it difficult to climb, and the vertical stairs are a bit shaky when someone turns over... The bed is positioned directly in front of the kitchen by the entrance, which can be a little distracting."

"The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the hotel, along with a large shoe plaza offering many options at reasonable prices. The staff there were incredibly kind and provided excellent service, making the experience even more enjoyable."

"Clean and good. However, sheets were not prepared for extra guest and i had a difficult time trying to figure out the lock code to access the bag for beddings."

"The front desk is also a cafe, which gives the hotel a really nice vibe. The staff were very kind, even helping me with my heavy suitcase all the way to my room. Despite being a wooden building, it was incredibly clean, not a speck of dust anywhere, which was surprising. I'd love to stay here again."

"I chose this hotel for my business trip and the room was very reassuring. As soon as I entered, I saw that the floor and desk were wiped very clean, with no dust or clutter. The bedding was also neat and odor-free. The room was well-equipped with air conditioning, a TV, a hairdryer, and kitchenware, all of which I tested and found to be working perfectly. The hot water came out quickly and at a stable temperature. I stayed for three days and felt very comfortable every time I returned, not needing to look for anything extra. Overall, I had a very satisfying experience. 🏠"

"This is a very new hotel with convenient transportation. The stay was very comfortable, the bed was huge, and the room even had a small kitchen. The bathtub was also very big and comfortable. I'm very satisfied! There wasn't any noise, and the staff were friendly."

"Check-in was a bit of a hassle, but the security here is top-notch. The accommodation is about a 10-minute walk from the subway station. All the essential appliances are provided. The shower and toilet are separate, and there's no sink in the bathroom. Nearby, there's a buffet steak restaurant that's really delicious and affordable!"

"We used this hotel for a family trip. It's conveniently located near the station and a shopping street. The spacious room was very comfortable. Overall, we were very satisfied, but there was one minor issue: when we lifted the duvet, we found hair on it, which felt unsanitary."

"Sapporo 41 Pieces Hotel is a hidden gem in downtown Sapporo, exceeding all expectations! The location is impeccable – within walking distance of Tanukikoji Shopping Street and Odori Park, and just a few hundred meters from Susukino Station, making dining, shopping, and getting to the airport or attractions incredibly convenient. The rooms are spacious and clean, with practical layouts for Loft and Family rooms. The bedding is soft and comfortable. The smart keyless entry is very convenient, and rooms are equipped with kitchen amenities like a microwave and refrigerator, as well as comprehensive toiletries. The service is warm and professional; the staff speaks fluent English, proactively recommends local eateries, and can assist with luggage storage and itinerary coordination. While there's no in-house restaurant or breakfast service, there are plenty of dining options nearby. Some bunk beds might have low headroom, but overall, the value for money is outstanding. Whether you're traveling with family or friends, this is an excellent accommodation choice in Sapporo."