Sapporo Hotels with balcony

An amazing host and an outstanding stay! Highly recommended The host is incredibly easy to communicate with and always replies so promptly, which made our entire trip hassle-free. The place itself was sparkling clean, and all the amenities and essentials were fully provided and in great condition. What touched us the most was when a small issue came up during our check-out. The host went above and beyond to help us handle it quickly and smoothly. We are deeply grateful for the kind and prompt assistance! The host is truly a wonderful host who genuinely cares about his guests. We would definitely choose to stay here again next time!

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

The room features two bunk beds and one double bed, along with a kitchen, a large dining table, and a sofa. It's spacious and comfortable, with a wide variety of kitchenware provided, perfect for cooking enthusiasts. There are two toilets and two sinks, so you won't have to fight for the toilet! A game room is also available for rent. However, the bunk beds are a bit of a hassle. The stairs to the upper bunk aren't properly secured, making it difficult to climb, and the vertical stairs are a bit shaky when someone turns over... The bed is positioned directly in front of the kitchen by the entrance, which can be a little distracting.

This is a very new hotel with convenient transportation. The stay was very comfortable, the bed was huge, and the room even had a small kitchen. The bathtub was also very big and comfortable. I'm very satisfied! There wasn't any noise, and the staff were friendly.

We only had 1 night to stay in this beautiful paradise 🥲🤍 It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍 Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹 Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots. Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️ Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too. Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️ Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹 I can’t wait to come back here again with my partner 🤍

The hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage. It is also located in the opposite direction from popular attractions such as APIA and Odori Park. The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long. A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.

Satisfied, it is our favorite style, it is very comfortable to live

Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with.

I stayed here for 3 nights with 5 friends. It was about a 10-minute walk from the nearest Sapporo Station, so I think it was within walking distance. There were no convenience stores or shops near the hotel, but there were convenience stores, izakayas, and other shops on the walk from the station to the hotel. I booked a twin room with two double beds, but when we got to the room there was also a single bed so 5 people could sleep there. Check-in and check-out were a little confusing, but I was able to ask a hotel staff member right away using Skype at the unmanned front desk, which was great.

I had a wonderful experience at this hotel in Sapporo. They kindly allowed me an early check-in, which made my trip so much more comfortable and stress-free. The interior design is beautiful and modern, creating a very relaxing atmosphere. I especially loved the human-less (self) check-in system — it was smooth, quick, and very convenient. The highlight of my stay was definitely the amazing jacuzzi bathtub. It was perfect for relaxing after a long day of exploring the city. Overall, this was one of my best stays in Sapporo. Highly recommended!