Fortaleza Beach Hotels

"Honestly, the experience started out okay. The hotel view is wonderful, the room is spacious, and the air conditioning works perfectly. However, small details during the stay made the experience quite bad. First, let's start: breakfast. A very mediocre breakfast with few options. The bread all looked like it was ”yesterday's,” the cold cuts and fruits looked bad, and there was no option for cream cheese, for example, just butter and a jam that would kill even non-diabetics because it was so sweet. Furthermore, the breakfast room is too small for the guests' needs, and the staff, in my opinion, is not capable of handling the number of guests. It was a given that every day, the staff had to split their time between three people to refill the coffee, clean the tables, and meet the customers' demands, which, consequently, meant that something was left behind. The balcony coffee area was extremely poorly organized. They put three tables and chairs there, and everything else was forgotten, except for the leaks on the table... The room, while spacious, had cracks in the ceiling. The shower stall was in a state of disrepair, loose and very easy to injure anyone. Every day we preferred to shower with it ajar to avoid handling it and potentially breaking it and/or injuring ourselves. The bathroom smelled awful, too; it stank of sewage, and on the second-to-last day, we found a dead cockroach next to it... Regarding the staff, aside from the constant sales attempts, most of them were friendly. Unlike the guests who practically run you over and don't say hello, the staff are polite. But that's okay, just a detail of the type of clientele the Casa Blanca chain attracts. The biggest problem arose right at the end of my stay. On March 8th, I noticed a white skirt missing from my room, likely removed along with the bedding by the cleaning staff. I immediately reported it to reception, but was told they couldn't check with the appropriate department until the next day. Today, March 9th, the last day of our stay, we conducted a thorough search, searching our bags, clothes, and every corner of the room, without success. When we questioned reception again, they not only stated that the hotel was not responsible and would not offer any solution, but also asked if I had any proof of what had happened. This was utter disrespect, given that the minimum expected of a hotel is to ensure the safety of guests' belongings during their stay. The establishment's indifference and lack of commitment demonstrate unacceptable neglect. Bottom line: it's a good hotel due to its location, but it's not the only hotel in the area. It's worth paying more for a place that offers decent coffee and more attention to guests."

"Nous étions dans la chambre 256 chambre double supérieur très mal insonorisé. Bruit de la rue de la circulation et de l’animation de nuit. Bruit la salle du pdj. Personne pour nous aider avec nos valises à l’arrivée et au départ. Les photos ne correspondent pas à la réalité du tout. Seul point positif c’est l’emplacement"

"The marine left a lot to desire!! Super educated officials Excellent service. But the morning coffee is terrible! They put me in a room that shower and inside the bathroom. Super risky slipping and falling. Air conditioned is not ice."

"The hotel environment is very good, you can see the sea by the window. The hotel can walk to the beach and cross a road, which can be reached in 5 minutes. The scenery on the beach is good,"

"It was great !!! The staff always at your disposal and the hotel is really amazing. Nice experience I recommend"

"Hotel in a good location near the sea and near several bars and restaurants during the day. The night is not very scheduled, the ideal is to go by car."

"The suite is large, spacious and well-organised, the location of the hotel is excellent and staff are very careful and careful. We had a problem with the air conditioning of the suite we booked, but the staff were quick to solve the problem and everything went well."

"Location OK, but the room was clean very bad, we had to ask to change the room."

"Excellent service from all staff, all very requested and solved what we needed. We love the stay: well varied and tasty breakfast, comfortable room, great location The hotel has a mini store that has made it easy. It also serves some dishes, we pick up a pizza that served very well, we were in two and we eat half in one night and half in the other, and the super value counts R$42,00. The only point is the cleaning of the bathroom, he had a mosquito on the roof and on the assemblies. But we recommend it, but they can be without problems."