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First impressions can be deceiving. We arrived at 8pm in the dark and while the Somerset was well lit, most of the street was in darkness and deseeted. We wondered where we had booked and what we had got ourselves in to. Those thougths we very short lived as we were wormly greeted by the concierge and security. Check in was smooth and efficient and we were thrilled when told we had been upraded to a one bedroom executive suite. The suite was a two room suite with seperate lounge/dining area and large bedroom with a very spacious queen size bed and good sized bathroom. The cocktail bar in the foyer was a great find with some many beers or spirits to choose from. It appeared very popular with locals which is a good indication of the qulaity of drinks. We were able to order hot snacks which kept us going until the following morning. Breakfast was was wonderful with a mixture of buffet and al e carte (table service). we rally couldn't fault breakfast. During our stay we used the pool area and were surprised that we were almost the only ones using it. It was refreshing without being cold and well looked after. My only crticism is that there were no pool towels, nor anyone to ask for one. Somerset's location is a little bit further than expected to the Greenbelt area but still easily walkable or catch a grab. The service and quality certainly changed our initial impression

Simple but Good location, clean, friendly staffs and affordable. Good value for money. Big rooms. Near convenient store, Restaurants and malls. Water pressure is great. Clean toilet and rooms. The new management already modify and changing the elevator from old to new.

Recent weekend experience was astounding as we checked in at KL EXECUTIVE GREENBELT and booked 1 Queen Executive Room at 10D unit. We were met by Joven at the lobby with a warm welcome as we headed to our room without waiting for check in at the reception. This was a very convenient way. Upon entering the room, We were impressed and amazed as room was spacious and clean. Design was minimalist with aesthetic interior furnish with Sofa Bed, Queen Bed, Office Table and 2 seater Dinning Table, Also noticable was the Smart TV , Quiet Cool Aircon, Mini Ref which includes freebies at the mini bar. Cooking and Kitchen Utensils were also provided. Bed was soft and comfortable, Sheets were clean and fresh, Pillows were fluffy and abundant, The comfort room has hot and cold shower, strong water. Toiletries and Fresh towels were also included. In this Hotel, they also have amenities which you can enjoy like the swimming pool, sauna, gym and a restaurant at the ground floor. Parking were also free and arrange with convenience. Within the vicinity, you can also enjoy walking at the park and a few distance at the Greenbelt Mall. ATM and 711 is just around the corner. Also on Sundays, there is a Legazpi Market nearby which sell food and delicacies. To finalize my review, our stay at KL Queen Executive was Amazing. From the comfortable accommodations and convenient location to the attentive service of Joven and the hospitality of Mr. Andrew (the owner), this property truly exceeded our expectations. We highly recommend it to families and travelers seeking a comfortable and memorable stay in Makati.

The kitchen contains various utensils, there is a coffee maker and a toaster, and there is a sink and dryer. The hotel is old, like the kitchen and sink wood, but the furniture has been renovated, and there is a dining table for four people. The price is high, the bathroom needs cleaning, there are stains, the TV is small and there is no YouTube, smoking is not allowed in most rooms The hotel has a place on the sixth floor that is open and there are no chairs. Some workers lack experience and need more training. They annoy you by hinting at giving them money, but some of them, on the contrary, are very excellent in dealing, and in particular the respected employee Alan in the hotel restaurant treats him professionally.

Was given a room without bidet and hair dryer, AC and fridge not cold and visible moulds in the ceiling. The room is quite old and does not befit of 5 star status. I was relocated to a better room after giving this feedback but just wondering why they still give this kind of room to their guest? The hotel has seen its better times and quite jaded. I have to say that the hotel staff service is good, friendly and accommodating typical of Filipino renowned hospitality.

My first trip to MNL loved the central location with greenery around, the staff all went out of their way to please us. Minor issues with tv remote control were quickly resolved. My only side comment is that the property could do more for the environment by: putting some solar panels on the roof, filtering the chimney smoke coming out, on roof. Also in this day and age plastic pet bottles could easily be replace by local glass bottles and a small sign in the room asking guests to place towels in bathtub in case they shoul be laundered is something we all appreciate - our towels were changed daily- I forgot to make a sign for housekeeping team! But overall wonderful experience your lobby is fabulous and what a vibe anytime congratulations ! We will be back certainly! Robert & Busaba from Phuket.

The room was a little cold but they adjusted and it felt much better. Excellent service they are fast to respond when I left my charger in the room. Location is amazing. Food is excellent. Do note breakfast area has dress code does not allow singlets

Stayed for a day only but had good experience, staffs are super kind, nice, willing to help you. And also I used gym and swimming pool, things are clean, well managed. The location is super convenient, when you just walk out of the hotel lobby, it’s greenbelt building3. Highly recommend!