"Hotel is positioned on a beautiful part of the island. The grounds are lush and pool is great. We loved everything here as far as the environment, views, amenities and our room, but the service was quite poor specially with the front desk. Our room was directly by the pool, and two nights in a row live music was playing at the pool restaurant until 11pm, which is great if you are there enjoying it, but not when you have a small child and trying to put them to bed. The next day when I told the front desk member that the music was very loud in our room and we were unable to sleep he just said yes we can play music until 11. When I pushed further and asked if we could be moved the answer was no. And that was that. I was stunned at this terrible customer service. I appreciate the hotel was fully booked but a simple gesture, an apology or sympathy would have gone a long way."

"My poor husband booked this for us as a treat for my 60th birthday. We were going to Fishcardo restaurant. See the review I posted on that place. He had thought it would be nice to stay in town and not drive back to Argastoli where we had been staying on holiday. Well what fiasco!! The minute we got into the room I read the reviews. i think my husband wished he'd have done that before he made the booking. I am not sure what is considered luxury in Kefalonia but this in England might be described as maybe a boutique hotel. The rooms are such a mishmash !! Flashy automatic taps that come on every time you look at them. Over complicated showers that spurt out water from unexpected places. But weird cheap art on the walls and some very odd lighting, maybe tiny pink spot lights are considered luxury in Kefalonia its such a confused décor its just so odd. The fridge wasn't working, the air conditioning was hardly working also ( its was 37 degrees) There was NO WATER in the fridge either. No teaspoons in the room. There was old water in the coffee machine although god knows how to work it because NOTHING was explained to us. Apparently we could have paid to see a movie on the viewing box but again NOTHING was explained to us. Once we were showed to our hot, airless room, the staff disappeared completely. We tried to call them, email them...NOTHING. In the end my husband went outside and lent on the bell until the young girl who showed us to our room appeared looking bewildered. We tried to explain to her our issues, I don't think she spoke much English and looked blankly at us while we explained about the lack of …well everything actually. In the end my husband insisted that we change rooms. The next door room was empty, unsurprisingly and the air conditioning in that room worked ! Hooray !!! Utterly clueless staff, the rooms are definitely NOT luxury. Be warned, you will regret it if you stay here. We paid £185. "

"What an experience! Views were phenomenal and service second to none. Staff very helpful and always there taking care of their customers. Breakfast food very fresh every day with a variety of options. I would definitely stay here again in northern Kefalonia. Rooms so cute and comfy. Worth the money to experience beautiful village of Tselendata near the town of Fiscardo. Many small and beautiful beaches (paralias) and some caves in the area. Hiking paths are available there too if you like to hike. Lots of shops, markets, and restaurants in downtown Fiscardo at the port. Bring comfortable running or walking shoes for some exercise, and prepare to eat some good and healthy food."

"In the heart of the square- conveniently located to walk to restaurants, shops, harbor and a small beach- this small - but larger than most in the area - hotel offered European flair. The grounds are immaculate and there’s an extraordinary piece of driftwood in the courtyard. Friendly, warm proprietor - a lovely hotel for any traveler."

"Quiet apartments with fabulous views across the bay, the staff were so helpful and friendly and Fiscardo is just beautiful. We loved that out is an adults only establishment. We can’t wait to go back and we’re sorry to leave. "

"The positives are that the apartment (8) is enormous and spotlessly clean. The view from the massive terrace is spectacular, and the location is just a ten minute walk from the centre of the village. There is also ample parking. The air conditioning in the bedroom was leaking so we couldn’t use it, and the overflow for the air con in the lounge was a bucket on the terrace which kept spilling over and made the terrace slippery. There was also no light in the bedroom - only bedside lamps so it was very dark. These points didn’t really detract from our stay, which was overall enjoyable, but should be addressed. However, the main problem for us is that despite this being advertised as ‘adults only’, there were noisy children in both the apartment above and the one below us. We did bring this up with the property both during our stay, and on check out, and we were told that they had family visiting so ‘what could they do?’ The answer is not to sell something that they cannot provide to paying guests. We were told on checkout that they would consider a partial refund, but we heard nothing back. We emailed them to chase for a response but we were ignored. I’m sorry to post this review as this could be a spectacular place to stay, but the lack of acknowledgment from management has been really disappointing."

"Have stayed here twice now and will return asap! Very good position with amazing views and excellent accommodation with everything well thought out. Very Close to the main area but quieter than other places. Top management too from Nikos who helped with queries pre-visit very swiftly. The office for the suites is just below should you need help during your stay."