Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 28, 2026
Anonymous UserI really enjoyed my stay here. The location is perfect, being conveniently situated right within the JR station. The room was spacious and offered a great view, and the public bath was a lovely way to relax. I also appreciated the unique ”pillow corner” where you can choose your preferred pillow for a better night's sleep.
One helpful tip for future guests: if you have any requests or queries, it is much easier to go to the front desk in person. The staff are wonderful, but most do not speak English, which can make it difficult to communicate effectively over the hotel phone.
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Price per night from:HK$884
Posted on Jun 26, 2026
Guest UserThe hotel's location is absolutely fantastic! It's right across the road from the Hakodate JR Station exit, on the right-hand side. Since it's a Conan-themed hotel, there's a bus hub right outside, making it super convenient to get to Mount Hakodate and Goryokaku. There's also a drugstore to the right as you enter the hotel. Check-in was quick and easy. The room isn't huge, but there's enough space for two 26-inch suitcases. It's cozy, the bedding is comfortable, and the bathroom is clean and odor-free. Breakfast is varied and plentiful, and you can even make your own seafood bowl. Hakodate Morning Market is just a short walk from the hotel, and if you stroll along the coast for about fifteen minutes, you'll reach the Red Brick Warehouses. You can even catch the sunset there in the evening!
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Price per night from:HK$443
Posted on May 31, 2026
Suet Sum LaiI booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.
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Price per night from:HK$609
Posted on Jan 25, 2026
Liduoxiliaolinuolisi
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
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Price per night from:HK$744
Posted on Apr 27, 2026
Anonymous User
Location: The hotel is conveniently located near Hakodate Station, making it easy to access JR trains and buses.
Service: Breakfast was decent with a good variety of options.
Cleanliness: The cleanliness was a huge disappointment! If you don't smoke or can't stand the smell of smoke, be absolutely sure not to book a smoking room. During the cherry blossom season, this was the last room available, and I didn't check carefully, ending up in a smoking room. The room reeked of stale cigarette smoke, and the ventilation system was useless, making it smell even worse, especially in the bathroom. My hair and coat were permeated with the smoky smell. There was an extra sheet under the duvet. I didn't notice it the first night, but when I pulled it back the next morning, I saw many stains on the duvet cover. Truly subpar...
Facilities: The room was very small; I could only open my suitcase by the door. The bathroom had no outlets, so I had to plug the hairdryer into an outlet in the main room. No drinking water was provided in the room; I had to go all the way down to the South Wing to get water, which is a very inconvenient design.
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Price per night from:HK$468
Posted on Oct 26, 2025
D25860****
A rare find at this ocean-view hot spring hotel! Soaking in the hot spring while gazing at the sea, daydreaming, or chatting is simply wonderful! From the moment we arrived, we had a dedicated butler who escorted us to the large lounge for check-in. While their English wasn't fluent, they could communicate in Japanese and Chinese using a translation app, and were very responsible in repeatedly confirming our reservation times. The private hot spring bath we booked was excellent in both its environment and facilities, and both the indoor and outdoor public baths offered ocean views. Cleanliness was impeccable, and the ocean-view room was enormous; we even had albatrosses visiting outside the window. The kaiseki cuisine at breakfast and dinner was absolutely amazing—delicious and beautifully presented—I was extremely satisfied!
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Price per night from:HK$2,380
Posted on Mar 29, 2026
Anonymous User
The hotel boasts a stylish interior and a beautiful sky lounge offering stunning night views of Hakodate. Its location is excellent, with easy access to the Hakodate Morning Market and the Red Brick Warehouses, making it very convenient for sightseeing. The hotel also provides onsen facilities, which are a great addition—though I didn’t get the opportunity to try them during my stay. Overall, it was a very pleasant experience.
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Price per night from:HK$768
Posted on Feb 12, 2026
Guest User
Kudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.
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Price per night from:HK$472
Posted on Jul 10, 2026
PearlNL
The room was spacious enough for a family of four, featuring a kitchen, balcony, and living room. The bathroom and toilet were separate, and there was a storage room for hanging clothes. It also had a washing machine, microwave, and air conditioning, plus great views. Downstairs, there's an excellent ramen shop, and it's very close to the beach, not too far from the city center either. There were 5 parking spaces, and plenty of spots available. The only downside was the poor internet signal.
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Price per night from:HK$549
Posted on Aug 16, 2025
芸芸媽
The counter staff is very polite, you can send it early, the room is very clean, this family is very good, except that it is a bit far from today, there is no problem, there is also a supermarket nearby
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Price per night from:HK$316