Hotels in Acheng Business District, Harbin

My business trip continues! I changed hotels and this time stayed at my usual favorite, the Lavande Hotel. I wasn't disappointed. First, the interior was spotless and meticulous, with attention to detail, just like always. The music playing in the shower was a nice touch, and the location was great. The only downside was the cleanliness. The previous resident's bathroom wasn't very clean. The housekeeping staff weren't very thorough, leaving urine stains on the floor and a strong urine smell in the bathroom. That was the only downfall this time! Cleanliness is truly crucial!

I must praise the service at this hotel! When we checked in with our child, the front desk proactively provided children's slippers and toiletries, which was incredibly thoughtful. The room facilities were new, the air conditioning cooled down quickly, the Wi-Fi signal was strong, and even the charging sockets were conveniently located. The housekeeping staff meticulously cleaned the room every day, even wiping the corners of the bathroom spotless, and the towels had a light, pleasant fragrance, making us feel very comfortable. They even helped us store our luggage when we checked out. The entire experience was very comfortable, and it's a treasure of a hotel I would definitely stay at again!

The overall feeling is OK. The staff is warm and welcoming, the attitude is very good, and the active guidance is helpful; the room is spacious and the windows are very bright and air-conditioned. But pay attention to this is a bathing club, which does not match the hotel shown by the software, and it is a bit awkward to the place; Secondly, mineral water is not provided in the room at this price; there is also a common problem in the hotel, and the sound insulation is not very good. At around 6:30 in the evening, a wave of people came to other rooms with children to play mahjong. The voice was very clear; there were sanitary corners, and there were other people's hair under the sheets at the bedside. All in all, it's a little bit of a problem.

The hotel is just off the highway. The hotel has a good environment, clean, newly renovated, good service, and a rich breakfast. It was the elderly who accidentally dyed the quilt cover but not the bedsheets. He accepted the fine, but on the way back, he felt strange because the bedsheets were not stained. He communicated with the store, but the communication was not pleasant. He also responded to Ctrip, and Ctrip Solved. Later, the elder admitted that it was his own fault, so he should be careful when taking him out. Acheng is my grandma's home. The original sugar factory, textile factory, machinery and electrical appliances and other old heavy industries have collapsed. I hope Acheng can use Jindu to develop its tourism industry. I wish Acheng well, and I still scored 5 points.

🌟 五星好評模板（通用版） 這次入住體驗真的超出預期，必須給滿分！ 房間整體設計清新雅緻，薄荷綠的配色温柔又治癒，床鋪柔軟舒適，躺上去就不想起來，一夜好眠。房間採光很好，陽光灑進來特別温暖，細節也很到位，電話、電視等設施都很新，使用起來很方便。 衞生方面也讓人很放心，地面和床鋪都乾乾淨淨，沒有異味，洗漱用品也齊全。前台和客房服務都很熱情，有需求響應很快，讓人感覺很貼心。 地理位置也很便利，出行方便，周邊配套也齊全。下次來這邊還會選擇這家酒店，強烈推薦給大家！✨ ✨ 精簡版（適合快速點評） 房間乾淨整潔，床品柔軟舒服，採光超棒！服務熱情周到，設施齊全，整體體驗感滿分，強烈推薦！👍 📝 文藝版（適合發朋友圈/小紅書） 推開房門的瞬間就被治癒了，清新的薄荷綠搭配温柔的陽光，氛圍感拉滿。床鋪鬆軟得像雲朵，一夜安睡。前台服務細緻貼心，房嫂衞生無可挑剔，是會讓人想二刷的寶藏酒店～

The facilities are complete and comfortable to stay in. The room size is just right, and the soundproofing is pretty good. The front desk service is excellent. This will be my top choice when I come to Harbin again.

The environment is very good. fair price and good service. very satisfied

服務態度極差 我原本的訂單是10月28日到11月3日 因為剛下飛機加上坐車到酒店已經過了半夜12點了 所以我在路上就把攜程上10月28日的訂單取消了 改成10月29到11月3日（退款180.28元） 而且29日凌晨我在酒店前台也成功辦理了入住（酒店人員並沒有提出疑問） 次日10月30日 我還在睡夢中酒店前台就用客房電話打給我説我的訂單有疑問 少付了一天的房費（態度較差） 30日晚上 我就去問具體什麼情況 酒店前台1並不知道這個情況 就叫了酒店前台2 酒店前台2 説29日凌晨（到29日六點前）的房費應該算是28日 如果在前台付的話比在App上貴12塊錢（192.28元） 讓我問問攜程的客服看看能不能修改回來 諮詢過後發現並不能 酒店前台2就給酒店經理打電話（電話擴音） 店經理（態度極其惡劣！極其惡劣！！極其惡劣！！！）“那個訂單我知道 ，那個人就有問題，那個客人理解就有問題，……”後續那個酒店前台2打斷了她説話 她就沒在吱聲 我就在旁邊 我全程就一直都在一旁準備微信的付款碼 我一直都在配合 我就想問一下 在顧客不知情的情況下取消的訂單 這個問題需要你們冷嘲熱諷嗎？ 我理想L7都開的起，我差你12塊錢？ 顧客是上帝 我也沒裝大爺啊 我也沒有刁難 我也沒提各種各樣難為人的要求 而且我全程一句廢話沒説 你們酒店説我差一天房錢 我直接就準備好付款碼了 本來是奔着漢庭這個品牌來的 你放心我以後再也不會來了 難到總部就從來不聞不問？ 也不做調研,下來轉一轉看一看？就放任不管？知道什麼是顧客滿意率麼？如果長此以往我看也離關門不遠了_

Stayed for nine days, excellent service, excellent environment and excellent facilities. I also spent New Year’s Eve in the hotel, and invited me to share the New Year’s Eve dinner with the hotel staff for free, and even ate Spring Festival dumplings in the middle of the night! A very excellent hotel, my first choice next time I come to Acheng!

The front desk staff were incredibly warm and attentive, making the check-in process efficient and seamless. The hotel boasts well-appointed facilities and a prime location with excellent transport links, plus a fantastic array of dining, entertainment, and shopping options right on its doorstep. Overall, my stay here was absolutely fantastic, and I wholeheartedly recommend it!