Hotels near Zeilgalerie, Frankfurt

Everything is perfect. Big spacious room. Interesting design. Good view. Note they dont have microwave only oven. Its clean and neat. Note Room service only after 3 days. Location is walkable to old town.

Amazing stay at The Westin Grand Frankfurt! The hotel was clean, comfortable, and in a perfect location for shopping and exploring the city. Staff were friendly and helpful throughout our stay, and the facilities were excellent. Had a very relaxing and enjoyable experience as a couple. The only thing for me was the bed was a little too soft, but overall we really enjoyed.

The hotel's location is excellent, both convenient and safe. It's just one metro stop from the central station and three stops from Roman Square. There's a shopping mall within 500 meters, with supermarkets, beauty stores, pharmacies, and restaurants. The hotel itself offers consistent quality; everything is available except for a mini-fridge.

One of the best breakfast I ever had in all countries I ever been . You can compare their breakfast to Furama hotel In Singapore . and safe place to walk in the middle of the night From Frankfurt international Airport is easy without taking a taxi. From terminal 2 take the bus outside FREE to terminal 1 then go down to -0 Not O by my daily pass to RMV just behind the ticket machine since I got trouble of buying through ticket machine. From terminal 1 S 9 or S8 . It was 4 minutes to walk to Hotel Cult. The customer service Miss Hanna let me have my room early. A nice guy ( customer service let me a German charger. I truly appreciate it Aldo a morning duty gave me Free bottle of water. No water and no coffee machine . The night duty guy also friendly talking to me as I wake up at 1:00 AM and so hungry I asked for a place where are bars. Right the place is too safe to walk alone at night. As I went back home I lost my way I do another direction following the light. A guy near the commercial bank neat told me too far from the hotel Cult. He took a Uber drove me at the hotel . I never ever got scared walking alone in the middle of the night holding my Kebab which so delicious too. Wow amazing almost same in Singapore a very safe place to walk at night!!! Room is too small o can’t move my things freely as I can , but nice windows to see the beautiful street outside. The next day housekeeper lerp my room clean and 22nd day I request to change bed sheet perfect housekeepers this guy is truly helpful and towels are white.colours but look old. A friendly and helpful housekeepers when I asked something. Lidl just a minutes across the street. I truly recommend this hotel for 3 nights with Fridge. Perfect air condition and comfy bed although dark hallway or corridor. It doesn’t look like a hotel . But overall safe , clean and good customer service and breakfast a lots of selected cheese and selection of bread and juices etc etc. I truly love the breakfast! Thank you guys !

The hotel was great, the service so welcome, the pool althpugh mentioned that its heated but looks like it was heated the Herman way which so cold, its location needed all the time the shuttle they offer to go to the airport and from there to the city of Frankfurt. The breakfast was somehow expensive for what it was offered and no where I went I paid the same for a child as its known they eat almost nothing, so I believe that it should habe been either free or 1/2 the price. In the room there wasn‘t sugar nor tea bags.

Everything was top-notch! The rooms were spotless, the staff super friendly, and the breakfast delicious. The location is perfect for exploring the area. We felt completely at ease and would happily return! Thanks for the excellent service!

The biggest advantage of this hotel is its proximity to the airport. You can watch planes take off and land right from your window, making it an excellent choice for aviation enthusiasts. However, the location is somewhat inconvenient in terms of transportation. If you try to walk directly from the airport to the hotel, it feels like you are walking right on the main road, which feels a bit unsafe. You really need to take a shuttle to get there, but the downside is that the shuttle isn't free and requires an additional fee.

The hotel has left a very solid impression overall. Specifically positive was the cleanliness – both the room and the bath were very careful and ordained. The shower had a surprisingly strong water pressure, which was really pleasant after a long day. The bed was also comfortable so you could sleep well. Another point of benefit was the staff: late check-in was allowed flexible and uncomplicated, making the arrival much more relaxed. A generally pleasant stay with good price-performance ratio.

I had been staying at this hotel for 6 consecutive days. The night before, I extended my stay for room 417 at the front desk. The hotel system has a complete record of my extension, and it was agreed that I would continue to stay in the original room. When I returned after going out, the hotel, without my consent or prior notice, unilaterally changed my room and altered the accommodation agreement. The new room had no duvet and no bath towels. I had to go downstairs repeatedly to request all basic amenities. One male front desk staff member was extremely rude and demanded an additional 1.90 Euros for a bath towel, even writing a note that said 'It cost 1.90 Euro.' I have uploaded a photo of this note as evidence. It wasn't until this staff member's shift ended that another staff member provided a bath towel free of charge. As an elderly traveler who doesn't speak any foreign languages, I had to rely entirely on a translation device for communication, which made interactions extremely difficult. Throughout my stay, I distinctly felt discriminated against due to the language barrier, leading to a terrible experience and leaving me feeling deeply wronged. I didn't get a chance to take photos of the missing items in the room due to the rushed circumstances, but all the guests staying in the same room that day can corroborate my account. I am attaching a formal complaint document in both German and English, demanding a formal explanation and apology from the hotel regarding the unauthorized room change, the staff member's improper charging, and the poor service, as well as reasonable compensation. The hotel system can retrieve the extension record directly, so I don't need to provide any receipts. While I don't have photos of the room lacking bedding and towels, there are other guests who stayed with me who can testify to this.

Lots of steps up to the room and the other guests in the accommodation were a bit anti-social.