GGuest UserWe stayed in the DoubleTree Hilton Addis Ababa as part of a two-day layover. A hotel shuttle bus transferred us from the airport, which took around five minutes, so very convenient. (We were expecting a hotel rep to greet us at the arrivals hall, but you need to exit the airport, go to the car park and find the bus.) The hotel is in a brightly-lit location; it's nice, clean and modern. The service is excellent: we received a warm reception and checked in swiftly - important if you're arriving late at night. The service at breakfast and elsewhere was equally excellent. Thank you! Unfortunately, the restaurant was closed but we ordered room service, which was OK. The room facilities are very good: comfy bed/pillows and a good selection of amenities.
The biggest issue is the shower: there was no hot water, so we had to ring for help. Someone came quickly, but it wasn't ideal especially as it was very late. The same thing happened throughout the rest of the stay. Also, the water from the shower overflowed onto the floor and, unless stopped with a towel, continued through into the room. Given that this is a 4/5-star hotel, this isn't acceptable. If the DoubleTree could resolve this, it would be the hotel of choice.
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