Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 21, 2026
Hooi Sinstayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay.
The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers.
The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable.
I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day.
The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free.
Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.
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Price per night from:€91
Posted on Jan 5, 2026|Deluxe King Room
Guest UserChecking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.
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Price per night from:€65
Posted on Feb 21, 2026|Two-Bedroom Executive Room
Belinda Chua Ai PhingHere’s a refined and polished version of your review:
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I never expected to enjoy this hotel as much as I did. The staff were incredibly helpful and welcoming throughout our stay. The entrance greeter assisted us with carrying our luggage and even opened the car door for us, which made us feel truly valued from the moment we arrived.
I booked an apartment-style room that was perfect for a family stay. The kitchen was well-equipped and even came with a water dispenser. Although the hot water function was not working, we were still able to boil water using the pots and kettle provided. The washing machine was also a great addition, especially with its hot air drying function, which made doing laundry very convenient.
Thank you for the wonderful hospitality. It truly made my first trip to Jakarta an amazing and memorable experience.
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Price per night from:€54
Posted on Apr 28, 2026|Deluxe One Bedroom Apartment
Carol Lim KHI booked a stay at Ascott Kuningan Jakarta for my boss and client, and overall, the experience was very positive.
The location is excellent, especially for business purposes. It is situated in the Kuningan area, which is convenient for meetings, offices, and nearby shopping malls and restaurants. This made it a practical choice for a business trip.
According to their feedback, the rooms were spacious, clean, and comfortable. As a serviced residence, the facilities were well-equipped and suitable for both short and slightly longer stays. The environment was also quiet, allowing them to rest well after a full day of work.
The check-in process was smooth, and the staff were professional and helpful throughout their stay. Communication was efficient, which made the overall arrangement much easier on my end as well.
Overall, Ascott Kuningan Jakarta is a reliable and convenient option for business travelers. Based on this experience, I would consider booking this property again for future business trips.
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Price per night from:€97
Posted on Jun 7, 2026
JiejingbingshanzhixueThe hotel is huge and grand, definitely five-star worthy. It's very clean, and the room layout is excellent, probably recently renovated. It's also very quiet. The service is top-notch; staff open doors for you when you enter and exit, and greet you with 'good evening' with a smile – truly exceptional emotional value. The price is great too. I didn't book breakfast as it was a bit expensive, but I might try it next time. The only minor drawback is that the shower is a bathtub, which isn't very convenient.
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Price per night from:€49
Posted on Feb 24, 2026|Guest Room King
Guest UserThis was our first hotel in Jakarta with the kids, and overall, it was pretty good. While it might not quite measure up to the Shangri-La, for the price, I think it offers incredible value for money. The kids' play area was decent too. I even saw a staff member meticulously folding towels, which showed a good attention to detail. The only thing I didn't quite understand was why kids weren't allowed in the executive lounge, but thankfully, they opened up a meeting room for us to dine in instead.
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Price per night from:€87
Posted on Jun 7, 2026
Guest UserA very high-quality accommodation experience. We booked a family room but only two people slept there. The facilities were complete. The hotel breakfast was also quite good. The location is excellent for work. Call grab food also convenient.
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Price per night from:€64
Posted on Aug 7, 2025
Arum Octaviani Hadi Mulyono
The hotel is located right in front of the Blok M market area, a busy location with many vehicles often parked directly in front. To access the market, you’ll likely need to maneuver your way through tightly packed cars and motorbikes.
Cleanliness is fairly acceptable.
However, the toilet in the lobby was out of service during my stay. When I asked, the staff directed me to use the toilets at either the Gramedia Bookstore or Kopi Oey restaurant next door — which was quite inconvenient.
The restaurant itself is not part of the main hotel building. Guests have to walk to Kopi Oey for breakfast or other meals. While the semi-open design of the restaurant was initially fine, I had an unpleasant experience when two guests were smoking during breakfast. It really affected my dining experience and left a negative impression.
I stayed on the second floor, and unfortunately, both the Wi-Fi and cellular connection were poor. This was especially frustrating as I was traveling for work and needed stable internet for online meetings.
The elevator is noticeably slower compared to other Fave hotels I’ve stayed in.
There were also some minor disappointments:
No tissue was provided in the room.
My request for an extra bathmat was denied — something I’ve never experienced at other Fave properties.
Lastly, my friend accidentally broke a glass, and we were charged IDR 20,000 for it. While I understand the charge, a little more flexibility or understanding would have been appreciated.
Overall, I found the location too hectic, the amenities lacking, and the service not quite up to par. Sadly, I don’t see myself booking this hotel again.
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Price per night from:€24
Posted on Apr 6, 2026
Subadri
I recently stayed here for a business trip and overall had a good experience. The biggest advantage of this hotel is definitely the room size. I stayed in a suite and it was very spacious, with a separate living room, kitchen, and bedroom. It felt more like a small apartment than a hotel room, which was very comfortable after a long day of work.
The location is very convenient because it is connected to Plaza Semanggi, so it was easy to find food, coffee, and basic things without needing to go far. The hotel is also close to Sudirman and the business areas, but during peak hours the traffic around Semanggi can still be quite heavy, so you need to plan your travel time.
The facilities are quite complete — there is a swimming pool, gym, and some sports facilities. Breakfast was decent with both Indonesian and Western food, although the menu was more or less the same every day.
The downside is that the hotel is a bit old, and you can see it from the furniture and some parts of the room. Everything still works fine, but it could definitely use some renovation. Another thing is the elevator can be slow during busy hours, especially in the morning.
Overall, I think this hotel is very good value for money if you want a large room in a central location. It may not be a luxury or modern hotel, but it is comfortable and practical, especially for business trips or longer stays.
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Price per night from:€31
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night from:€28