Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 21, 2025
dolenie
My stay here was truly memorable. The room was traditionally Japanese and very comfortable.
The host was always kind, helpful, and quick to respond whenever I needed anything.
Bicycles were freely available for guests, which made it easy and enjoyable to explore the area, I was able to cycle around the lake in just a few hours, and the views were absolutely stunning.
If you’re feeling motivated, I highly recommend waking up before sunrise and biking about 20 minutes to the Chureito Pagoda. Watching the sun rise behind Mount Fuji from there is a breathtaking and unforgettable experience.
This stay will remain one of the most touching and special memories of my time in Japan.
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Price per night from:€70
Posted on May 27, 2026
AT1988Overall, the stay was good and everything met expectations. The room and facilities were comfortable, and the experience was generally pleasant.
The only point to note is that the check-in and check-out times need to strictly follow the hotel’s schedule, unlike some hotels that offer 24-hour flexibility. This may require some planning when arranging travel.
Other than that, everything was great and I had an enjoyable stay. I would still consider staying here again in the future.
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Price per night from:€155
Posted on Jun 12, 2026
RG202348This 40-year-old hotel is incredibly well-maintained and has a charming, cozy, vintage vibe. We opted for a Mount Fuji view room, and if the weather cooperates, you get stunning views of Fuji-san. Hotel guests also have access to the nearby hot spring baths, about a five-minute walk away, though a heads-up: those with tattoos are not permitted. The breakfast spread is fantastic, offering a wide variety of both Japanese and Western options. The hotel is conveniently located right next to the entrance of Fuji-Q Highland amusement park, and there's a fantastic Italian restaurant downstairs. The food there is absolutely delicious – I went three times during my two-day stay! Highly recommend it.
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Price per night from:€79
Posted on Apr 21, 2026|Rooftop Villa
kykykyHonestly cleanliness wise, -1 for it being just a little dusty floor (but you have slippers) and you may see the wood furnitures has some scratches due to age but otherwise you can expect a clean space 😁 location is about 10 min walk to bus station, Lawson and theme park. Has shuttle bus service to Fujikyu Highland Bus station & vice versa, so you don't need to go through other transportation hassle with your luggage.
Service is impeccable with all friendly smiles and attention whenever they see you at their main service centre in the property. Every villa has rooftop full Mt Fuji view but if you want window Fuji view from inside your villa that will see your luck as you may be blocked by other villas. Nevertheless would recommend staying here for any family or group of friends. Decent facility to stay in and not go anywhere in Kawaguchiko too.
Picture of rooftop view and around villa walkway.
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Price per night from:€117
Posted on May 13, 2026
Mark PuskoGood - The cabins are well insulated for weather & noise. Well appointed with pyjamas, towels, various bathroom supplies (extra can be obtained from snack room) complimentary noodles or frozen meals & bottled water/beer. The beds were soft & comfortable. The cabins were spotless.Equiped with a/c, air purifier & fan heater. In a quiet area of the neighbourhood. Great view of Mt Fuji from the rooftop balcony. Short walk to restaurants & 7/11.
Average - I had difficulty completing the pre arrival registration however the staff quickly responded to emails helping me through the process. There are e-bikes & scooters for hire onsite. But you must have access to a Japanese phone number to register the app to hire them. Tourist Sim & pocket wifi don't allow a phone number it is data only.
Bad - it is further away from the train station than shown on Google maps - allow 1.6klm to either Fujisan or Fuji-Q stations. The carpark is dirt. The cars or wind make a lot of dust. When raining or wet the dirt turns muddy making your shoes & suitcase dirty.
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Price per night from:€40
Posted on Jan 10, 2026|Double Room-Non-Smoking
ShadoWofAlex357We stayed for a couple of nights. The hotel is very old and desperately needs a major renovation: the hallways are shabby and dirty, the carpet is stained all over, and the elevator is tiny—barely fitting two people. But the rooms themselves are perfectly fine:
- Clean and tidy
- Clean, white bedding
- Sterilized mugs and toilet
- Looks neat, even though the room itself is small.
The outdoor hot springs are great, moderately hot, and convenient. There are only a few downsides:
- No washing machines
- A bit far from the train station (about a 15-minute walk)
- The duvet didn't have a cover (it was tucked in with a sheet, which easily comes loose and generally isn't very hygienic)
- The internet isn't the fastest or most stable
- If you get noisy neighbors, it will be unpleasant, as the soundproofing is excellent.
- They don't accept luggage if you send it via local transport companies.
Overall, the hotel is good if you're staying for just a few days. If you plan to stay in the area for a week or more, I'd recommend looking for another place.
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Price per night from:€53
Posted on Apr 27, 2026|Triple Room Non smoking
JunfaI had a great stay at this hotel. The room was very clean, well-maintained, and comfortable, which made it easy to relax after a long day. One of the best things about this place is its location—it’s just a short walk from the train station, making it extremely convenient for getting around the city.
The staff were polite and helpful, and check-in was quick and smooth. Even though it’s close to the station, the room was quiet and peaceful at night. Overall, this hotel is a great choice if you’re looking for a clean, convenient, and hassle-free stay. I would definitely come back again.
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Price per night from:€50
Posted on Apr 14, 2026
Guest User
There were some old and stained parts, but the room was well equipped with everything I needed. When you go outside, you can see Mt. Fuji clearly beyond the buildings.
I’m glad I chose this place. If you want to see Mt. Fuji from your room, you need to select that option. Also, you can hardly see Mt. Fuji from the outdoor bath.
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Price per night from:€30
Posted on Apr 16, 2026
Simon.W
I booked this hotel because the promotion made it seem luxurious, but the surroundings feel odd, almost like all the trees have been removed by purpose, littered with dry leaves and fallen branches. It feels dirty and poorly cared for. I was expecting a neatly landscaped area with grass and trees, but instead, the outside feels like a barren, lifeless space.
That said, the inside of the room looks very good. The accommodation consists of two separate large caravan‑style rooms. They are not very spacious, but they are sufficient for a family of four. One of the rooms has slightly less living space because it includes a larger bathroom, with a full‑size bathtub. This is something you rarely find in Tokyo, where most bathtubs are quite small, so this was a pleasant surprise. Unfortunately, we struggled with the bathtub controls as it was written in Japanese, we couldn't use it after all. Also, the heating system are all labeled in Japanese, and there were no clear instructions in English. As a result, we didn’t figure out how to use the heating until the second night. We stayed for two nights in total.
There is an outdoor spa area, which is interesting and enjoyable. We used it and found it quite good, although it is small. It works best for two people, three is a tight squeeze, and four would be uncomfortable. The sauna is decent and operates daily.
Breakfast is served at set times rather than as a buffet, likely because the hotel only has 14 rooms. Guests must choose a time slot, such as 7:00, 7:30, 8:00, 8:30. We chose 8:30.
Breakfast is a set menu rather than self‑service. Each morning includes a starter, a main dish, and some small item to finish, well enough for us. The first day was Japanese‑style, with a rice‑based dish. The second day was Western‑style, with a sandwich as the main course and fried eggs with pork belly. The food tasted good, but we would have appreciated more water. We did not ask for refills, as staff left the area after serving.
Finding the hotel is a bit difficult. The entrance sign is blocked by a car park sign, making it very easy to miss. You need to drive very slowly, or you will pass it without realising it. We spent several minutes searching before realising this was the place. Be prepared to see a car park with two signs, where one directly blocks the hotel’s entrance sign.
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Price per night from:€183
Posted on Apr 12, 2026
Jingye
The room is pretty standard for a guesthouse. The layout of the room I booked wasn't ideal, with the head of the bed facing the toilet. However, the bed faced a balcony with a large marble bathtub, which was quite fun to fill yourself for a soak. There was also a shower that sprayed like rain, and cherry blossoms and leaves would occasionally fall from the tree overhead, along with a few bugs – understandable, given its location at the foot of the mountain. Overall, it was decent. But the soundproofing was terrible; the snoring from both neighboring rooms created a symphony! What’s more, the clothes from the washing machine still smelled like poop. I ended up using the marble bathtub for washing and drying clothes, which was a novel experience, to say the least. It’s more of a guesthouse than a hotel. Be cautious about using the 600 yen laundry and drying service, because, well, it might smell like poop…
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Price per night from:€37