Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 4, 2026|Moderate Double Non-smoking
Anonymous UserNot far from the train station, it's very convenient to walk. The hotel has just been renovated and is very clean. The front desk staff are enthusiastic and professional. The hotel has an overall Japanese style, and you need to store your shoes on the first floor when you enter. The room is not big but sufficient. Although the bed is only 1.4 meters, the experience was quite good. The bathroom is very clean. There's a hot spring on the top floor and laundry facilities. Through the window, you can admire the train station below and the distant mountains. Japanese breakfast is offered in the morning with a good variety. Free Japanese ramen is served after 9 PM. Satisfied.
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Price per night from:JPY 19,320
Posted on Aug 25, 2026|[Smoking] Single Room
WudawanThe hotel facilities are all very new, and overall, the room was quite spacious compared to other hotels I've stayed at in Japanese cities. I chose a smoking room, but could barely smell any smoke. The front desk staff were very friendly and polite. Matsumoto Castle isn't very big, so I chose to walk everywhere. I only took a taxi when going to Shinshu Airport. Matsumoto is beautiful, and I'll definitely choose this hotel again next time I visit. Thank you very much!
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Price per night from:JPY 11,260
Posted on Aug 2, 2026|Chuoden Japanese Esetern Style Room with Hot Spring Open Air Bath Non smoking
_Miss_Koo_Location: The hotel is situated at the foot of a mountain in Satoyama, a considerable distance from JR Matsumoto Station. However, it offers a unique charm with panoramic views of Matsumoto Castle from the hillside.
Transportation: Unless you're driving or taking a taxi, here are your options: 1) The hotel provides a shuttle service to and from JR Station. There are two morning departures at 9 and 10 AM, passing by Matsumoto Castle before heading to JR Station. Return trips are at 4 and 5 PM. The pick-up point is at the temporary parking area to the right of JR Station Matsumoto Castle Exit (not a bus stop). 2) You can take the Meigahara Onsen bus line from the bus terminal downstairs at Alpico Plaza, opposite the temporary parking lot of JR Station, and get off at Fujii Station. You can find the bus schedule on Google Maps.
Service: There are English-speaking staff at the front desk, but no Chinese speakers. Simple communication is not an issue. The service was impeccable.
Dining: The breakfast is a buffet style with both Japanese and Western options, very extensive and delicious. There are also welcome drinks, including ice cream, juice, coffee, hot tea, and even draft beer! P.S. There are not many dining options near the hotel, so you might want to eat near JR Station before returning to the hotel, or dine at the hotel.
I booked one of the few rooms with a private onsen. Soaking in the hot spring while enjoying views of the Northern Alps was incredibly relaxing. The hotel also has a large terrace, perfect for enjoying a drink during the evening 'blue hour' – truly one of life's most comfortable moments.
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Price per night from:JPY 37,170
Posted on Mar 18, 2025
Instandy
Fukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!
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Price per night from:JPY 17,613
Posted on Sep 2, 2026|Business Twin Room
SusouThis capsule hotel is conveniently located very close to Matsumoto Station. We stayed on a Saturday during the summer, and the price was a bit steep at over 700 yen. Plus, there was an additional 200 yen per person tax upon arrival. The room was clean and tidy, and the bed was comfortable. Soaking in the large public bath really helped relieve our travel fatigue. However, it can be quite inconvenient if you're traveling with older children. Parking nearby is expensive, typically around 1000 yen from 6 PM to 8 AM, and about 200 yen per hour initially.
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Price per night from:JPY 4,504
Posted on Apr 30, 2026|Premier Twin Room-Non-Smoking
Guest UserI chose the Hotel Buena Vista for my stay in Matsumoto. It's a fairly large hotel with a beautiful lobby, and the view from the window was absolutely stunning. The only minor drawback was that there were so many guests in the morning that we had to queue for breakfast, which was a first for me.
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Price per night from:JPY 11,284
Posted on May 28, 2026
Guest UserStandard business hotel. It’s clean and simple. However, it looks and smells old. The hallway has a musty smell and the hotel bathroom smells of wet clothes that didn’t dry well. Front desk service is excellent as they went as far as calling my next hotel to help arrange for luggage delivery (usually front desk just accepts without questions). In addition, they speak decent English. The hotel also provides free shuttle to an offsite onsen although I didn’t have a chance to make use of it.
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Price per night from:JPY 9,529
Posted on Oct 28, 2025
DEvil
The room is a bit like a small house in Tokyo, it is still crowded! The twin room is a twin room with a bunk bed, and the lower one will be bigger, the upper bunk will be a little narrower, but the bed is still very comfortable overall, and sleeps very well! Breakfast is free, starting at 6:30 in the morning, winter is different from summer, and the store notice shall prevail. But the price/performance ratio really has nothing to say. Is it a night of sleep or recommended 😃 also self-check in and then the room door lock password will be printed on a piece of paper, which is more convenient. The station is about 5 minutes away, it is still very close.
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Price per night from:JPY 12,042
Posted on May 21, 2026
Guest UserThe room was a bit old but well-cleaned. Unfortunately, when I checked in, only smoking rooms were available, so there was a cigarette smell in the room. However, the staff was helpful and provided a scent spray. The breakfast was delicious and very diverse – I was really impressed! There's parking available next to the hotel for 750 yen per night.
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Price per night from:JPY 6,400
Posted on Oct 31, 2025
Guest User
Honestly, I can't praise this place enough.
The owners are a really lovely couple; very welcoming and extremely helpful. The rooms are great - plenty of space and all the amenities you need for a short stay. The onsen is just the best - it's a private one that you can lock the door to and have to yourself for as long as you can cope with the hot water!
But the *food* - wow! The food is absolutely fantastic and expertly cooked. Honestly, I've eaten in Michelin starred restaurants with food that wasn't as good as this. On top of that, at our first evening meal, we found that the message hadn't been relayed about my wife being a pescatarian. Anywhere else that might have been a problem, but within twenty-five minutes an entire new fish meal had been prepared and served - and was absolutely amazing. We were SO impressed.
Also, what a truly beautiful location. Oh yes, and they have *monkeys*!! They wandered past the property in the evening and wandered back the next morning.
I'm trying to name anything negative and I honestly can't - the closest thing I can think of is that the property is hard to locate and you definitely need a car to get there, but if you can get there, do - it was one of two equal-best places we've stayed at in Japan.
Thank you to the owners (sorry, I never asked your names) for a wonderful stay in your home.
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Price per night from:JPY 6,187