Hotels near American Plaza, San Diego

Convenient location and walking distance to the bay. Spacious room with luxury design. Bathroom with privacy at the back of the room. Very comfy bedding and nice staff. The coffee dispenser was empty in the lobby, will be perfect if refilled it in time.

The hotel room is very old. The location and environment are very good. However, after the departure, the authorization deposit was deducted for more than 28 US dollars. No one mentioned it, including Ctrip and the hotel front desk. I don't know why the previous comments didn't mention Everyone should pay attention to when considering hotels.

The hotel is located on a peninsula, with the bay front and back, and the scenery is beautiful. It is a few kilometers away from downtown, so it is convenient to drive to shopping and eating. There is a parking lot downstairs for 30 knives a day. The front desk service attitude is very good, and the check-in is very fast. The room facilities are a bit old, and there is a small balcony with a sea view. The bathroom is generally clean, but a cockroach was found in the bathroom.

Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in. I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid. I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it. I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep. Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full. He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help. At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into. Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.

Beautiful scenery, complete facilities, and a great pool. Perfect for a vacation with kids. We'll definitely choose this hotel again next time. The evening bonfire was a nice touch! 👍

We stayed there one night and didn’t have blankets. It was raining and really cold. After we got to the room we realized there’s no blankets so I called reception and they told me I needed to go back and get some. Why didn’t they mentioned that to me when I checked in? SMH then the blankets we got were so old and not comfortable at all.

Spacious room. there was also small firness at the third floor. During our stay, there are many guests, but the breakfast was filled up quickly. We wait for just less than few minutes to grab some.

For a colleague, display the pre-authorization. As a result, the credit card shows consumption. Colleagues at the front desk are also paying. It has been three months since now, and I have not returned the cost of the card before returning. Still studying how to

I like the bedroom everything look clean and comfortable to sleep. I was able to sleep well. Thank you! Would recommend this place I hope to come back again!..

The facilities are a bit old, and you have to climb a hill to get to the main entrance of the hotel. It is not far from old town transit and fashion valley, so it is quite convenient.