"The stay experience was very good, the room was spacious and comfortable, and there was a separate living room area, which was very convenient for packing luggage. The room is brightly lit, the bed is comfortable and sleepy, and the overall environment is clean and tidy.
I like the city view outside the window, and you can enjoy the architectural scenery of downtown Dallas during the day with a wide view. The hotel is conveniently located with restaurants, shops and attractions nearby and within walking distance."
"Everything was fantastic. I guess it is always good to mention something that could be helpful. In this case it will be the annoying 6 digit plus # code every time you enter the building, use a lift (you must take two to get to the room but only one needs the code) and enter your room. So many times the code just does not connect properly and it got frustrating at time with up to 6 times to enter the room one time. I am sure they can find a better solution for future travellers (even 5 digits)."
"I've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for."
"The hotel lobby was clean and big, with nice staff and good smells. Bathroom smelled like chemicals. Our room was way too small, you could barely fit 3 suitcases in there. The baggage cart also didn't fit into the room which was weird. Overall, an OK hotel."
"Dallas, I chose this Sheraton, the hotel is very good in all aspects, the service is warm, the breakfast is rich and varied, the facilities are complete, the room is clean and tidy, if the room window can be wiped clean, it is more perfect, living on the 36th floor can have a good view to watch the downtown scenery, Unfortunately, it was blurry because of the window."
"Our hot water was out for a bit and our heater didn’t work we called and had maintenance in there more than once and they never fixed it. It was 67 the whole night we were freezing."
"This hotel was very clean and have no complaints. It is unfortunately by the interstate but I should have researched that more. Very spacious room and the breakfast was tasty!"
"Young girl with a very friendly welcome.
On the other hand, we had a disabled room even though there was no reason for it.
During the terrible night, we hear all the noises because they resonate so much. Also, around 3 a.m., a neighbor came into the next room and was moaning, vomiting and left the water running for hours... I was really not at peace.
A pass hotel wouldn’t have been worse…"
"Valet was awesome, but being that the hotel was on a corner and a busy street we missed it so be on the look out. $31.00
check in was fast and easy
room was small 4 adults could sleep in there but not move around very easily
came back around 10.00 pm to hang out at the bar there was no where to sit all the tables were dirty, the bar tender dropped my beer and was not wearing his mask the other employees did.
"
Very Good
107 reviews
8.9/10
1 night
From US$155
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9.5/10
Amazing
Eending628It feels like a hotel in a mall. The contrasting colors are very fashionable. You can't see the sky so it's a bit confusing during the day and night.
GGuest UserThe room is large and comfortable. The front desk staff is warm and friendly, making you feel at home. So I checked several hotels and chose this one again. I will come back again in the future.
ZZhangxiaowang1988The hotel environment is quiet and elegant, the room has good natural light, and the cleanliness is impeccable. The facilities are complete and functional, and the front desk staff are patient and attentive. It's also conveniently located for getting around. Overall, my experience exceeded expectations, and I highly recommend it!
LLIJUNThe breakfast is very simple, there is nothing to eat, just join in. They have an airport shuttle bus to Dallas love field airport, from 6 am to 10 pm. Others are ok, the hotel is quite satisfactory.
GGuest UserWas a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits.
The bottom line: The Hyatt Regency is still a safe bet in Dallas.
GGuest UserI searched and searched a lot before booking here. Coincidentally, in almost every hotel review in Dallas, spoons were provided, but in this one, I didn't find a SINGLE ONE. So I could breathe a sigh of relief. It's true that I found it clean, the bed was comfortable, there were plenty of towels, and it was spacious. And we didn't hear any noise from ANYONE. So, GOOD.
AAnonymous UserIt was very well located, the service was perfect, so much so that I lost a phone in my room and I had already left and they called me to come back to pick it up and I hadn't even realized that they told me not to worry. My phone was going to be stored waiting for me to return, the cleaning was normal since the property was undergoing some repairs, even so there was no noise and everything was quiet and at night there was security in the parking lot
CChinoblingzThey wouldnt ñwt me stay anymore because the lady working at desk said the girl you have with in my room i have to go because she argued with her about wearing to much revealing clothing . You think i wamt to stay at a place like this. My chic yeah she lnows ahe wrong and tried to fix it. She insisted checking out in the morning is ok. Yeah i want a refund for the uncofortable stay you made it for us
XXanGood value. Convenient for meetings at the Hilton Anatole, which is a 5 minute walk away.
Rooms were clean. Bed was comfortable. Breakfast was as expected.
All in all a convenient and perfectly adequate place to sleep whilst working.
AAnonymous UserThe hotel facilities are very complete, there are many guests staying, the transportation is convenient, and breakfast is included, which is very suitable for family stay. This is an unforgettable experience and worth recommending!
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