"Mirage hotel shop Miami very good customer service always smiles and very good price I’m coming back next year specially to go to the shop"

"This hotel is in very bad shape. The rooms look good but there is a terrible situation going on with mold there. I have exposed to mold before so I am very sensitive when it comes to places which have it. I have never smelled a mold that strong. There was also a bad smell similar to cats pee. My eyes burned and I felt sick during our stay in the hotel. The toilet was the worst and the smell was the strongest there. You can see the water damage and the mold in the pictures. I don’t think this hotel is safe to anyone but especially not to those who have exposed to mold before. We had air conditioning in our room but it didn’t work during our stay. The staff was friendly at first but after we had checked in they didn’t gave us any sign of friendliness. We needed to print a document for an event and asked the receptionists if she could help us. She didn’t even say hi back or look us in the eyes - she just told coldly no and continued calculating her money. We told that we would go to an event where we need just one printed document and she just told us again that no. We would need to go to a book store (is there even one in Sunny Beach?) and she could not help us. The best part was that there were working printer beside the lady. It was clear that she just didn’t want to help us. In the check out morning they called to our room in advance to get our out of the room even though there was still time to go to do the check out so we were not late. Breakfast was quite okay. First morning they runned out of coffee beans and the staff just walked in front of me and laughed mean instead of helping. Cleaning staff was rude and they watched us oddly like they were mad to us about something. Very rude service and dangerous rooms for your health. Problems with mold is not a fooling matter. Being exposed can do serious damage to you. I can’t recommend this hotel to anyone. Please take care of yourself and don’t come here."

"The best thing about the hotel is the entertainment—thanks to the Latin staff for making it special. Rasec and Yordan from Cuba are the best."

"This is the only standard 4 star hotel open after October in the Sunny beach internationally"

"Everything was above expectations, we were a bit worried reading some reviews but our experience was fantastic. The hotel was exceptionally clean, and thoroughly cleaned everyday, the food was good, 2-3 main courses, 3-4 side dishes, fish everyday, fresh salads, veggies and fruits, we always found something to our taste, the kids too. the drinks were decent, the beer was cold and to our surprise, the pool had great water temperature, which we NEVER found in Bulgaria! The water is usually terribly cold in the pools, but not here, this was the best surprise ever. There are more than enough sunbeds, and the kids pool is fun even for adults 😁 The all inclusive part is great, you can always find drinks or a snack during the day. Quiet at night and confortable, big enough, beds. I've read people complaining about air conditioning, we had no problem whatsoever, it worked perfectly. A bit far from the beach but we enjoyed the walk everyday, it's a nice one trough the wild sand dunes (stroller friendly). The water is shallow enough at the beach so kids can safely play in. Exceptional value for money. We marked this vacation as a great one and plan to return. PS: There's all you can eat ice cream at lunch and dinner, the kids loved it even tho we didn't let them eat all they could eat 😅 and they even have animation for kids."

"Amazing hotel, clean rooms, good swimming pool, very quiet considering it is only a 5 minute walk from the strip Good amenities such as an ironing board, iron and fridge. My favourite thing about this hotel however, is the family that run it, all extremely nice people who keep the place in great condition"

"The Garden complex in Bulgaria is an excellent choice for a holiday, it is very large, offers about eight swimming pools, several restaurants and a nice and helpful service. A great location, close to the beach, makes your stay extremely comfortable and we'll be happy to return there."

"Wow what a fantastic hotel ! From the moment we arrived - the fantastic reception staff were so friendly and welcoming. The chefs went above and beyond to make fantastic array of delicious food. Waiter staff were fast and efficient. Even the life guard was friendly! The hotel was spotless and very comfy.We will definitely be back ! Thank you for a fantastic holiday!"

"Good service and clean rooms. 5 minutes walk to beach."