Hotels in Ton Sai Bay, Phi Phi Islands

Here’s a polished review you can post: Really enjoyed our stay at ChaoKoh Phi Phi Hotel & Resort. The highlight was definitely the swimming pool — absolutely stunning, beautifully maintained and a great place to relax during the day. The hotel has a fantastic location, close to everything while still feeling like a relaxing place to come back to. The staff were friendly and helpful throughout our stay, and the overall atmosphere was excellent. Would happily stay here again when visiting Phi Phi!

I scoured through all the hotels on Koh Phi Phi before finally settling on this one. It was quite a journey – during the Chinese New Year, it showed no availability, and I even emailed the hotel to confirm they were fully booked. But then, one day, luck smiled upon me and a room suddenly appeared, which I immediately booked! The hotel isn't right by the pier, which is great as it avoids the noisy bars that go on till late, yet it's still close enough to the pier. It's a mere 10-minute walk for transport, going out for snorkeling, or diving. The hotel also offers its own half-day boat tours, with direct boarding from the beach right in front, which is super convenient and very reasonably priced. The environment is simply stunning – a tranquil and cozy tropical rainforest villa. The pool, breakfast restaurant, and beach are all beautiful. The staff are warm and friendly, and their attention to detail is evident everywhere. Looking at other reviews, besides one overly dramatic negative comment, all others are overwhelmingly positive. The only drawback was that the shower water was a bit cold. It's a shame I only stayed for two nights. You can get a more visual sense from the pictures.

I arrived at Phi Phi by ferry from Phuket, and at the pier, someone was waiting with a sign bearing the hotel's name (he probably meets every ferry, as I didn't specify my arrival time). After a five-minute wait for all the tourists, we took a boat taxi to the hotel. They helped with the suitcases (loading them onto the boat), and the ride was about 5 minutes at most. Transfers to the hotel from the pier and back to the pier upon checkout are free. I received a room upgrade because my original room was occupied, but it was for the best. They gave me a spacious room, though it was at the very top. Getting there required some effort, walking uphill, but it's good to not just relax all the time! This was all compensated for by the amazing view of the pristine Long Beach. There's a steep path down to this beach right behind the building, but everyone uses it. The room was spotless, with 2 bottles of water daily, clean white linens, and a comfortable bed. The bathroom had a window overlooking the beach, and there was a hammock on the balcony. In the morning, a family of three monkeys visited me, so it's important to keep the doors closed and not leave things on the balcony. The baby monkey played with my swimsuit but must not have liked it, as he left it for me! It was beautiful; thinking back, I want to return. Breakfasts included scrambled eggs, pancakes, cheese, sausages, vegetables, bread, salad, pastries, fruits, and juices – pretty standard for Thailand, and everything was delicious. On the beach, there's sand, but to the left, there are rocks and corals. I snorkeled there (they provide masks, but I had my own). There were many fish of all sizes; the snorkeling was excellent. You can get to the pier by boat taxi, which costs 150 baht during the day and 250-300 baht after dark (you can haggle for the return trip at the pier). There's a 7/11 at the pier if you need to buy anything. In the evening, there's live music at the hotel restaurant, and on some days, they have fire shows. It's very quiet at the hotel in the evenings.

The best aspects were the location and the buffet. It's just a 2-minute walk from the pier, and the hotel's street connects the bay to the beach. On the downside, it definitely needs more cleaning (the fans haven't been cleaned in at least a decade) and the rooms should be fumigated.

Extremely satisfied! Five stars is the maximum rating here, but not the hotel's maximum potential, if you know what I mean! First, the hotel is just 50 meters to the right after disembarking from the pier. No need for further transfers, which saves a lot of time and hassle, especially since you don't have to climb any stairs. From what I observed, many hotels on the island, especially resorts, require you to climb stairs even if staff are assisting with transportation. Second, the hotel's sea-view rooms have balconies with lounge chairs, and the view is dotted with longtail boats – absolutely beautiful! It was perfect for relaxing and enjoying the scenery after a day of activities. Third, the room was spacious and clean, with very new facilities. The subtle scent of aromatherapy was very pleasant, and the room looked exactly like the photos on their official website. Fourth, it offers great value for money and includes breakfast. There's a wide selection of fruits, bread, coffee, juice, fried rice, fried noodles, and desserts. You can also order omelets and ham for free, and the breakfast area is a sea-view restaurant! Fifth, the location is incredibly convenient. You can catch a boat to Long Beach right outside, walk 300 meters for kayaking, and there are plenty of restaurants and massage places nearby. Plus, there are two 7-Eleven stores within 100 meters – super convenient! Finally, and very importantly, I saw some reviews mentioning discrimination against Chinese guests, but I didn't experience anything like that at all. Everyone was equally friendly. I had emailed the hotel in advance, explaining that my parents are elderly and need extra care, requesting adjacent rooms with good balcony views. The hotel replied promptly and thoughtfully arranged everything. When we arrived at the front desk around 11 AM, they immediately brought us welcome drinks and even had one room cleaned for us so my parents could check in early and rest! The entire trip was wonderful! If I had to mention a downside, it would be the lack of a swimming pool. But honestly, when you're on Koh Phi Phi, who needs a pool?! There was also a little bit of noise, as it's close to the pier, but the hotel's floor-to-ceiling windows provided excellent soundproofing, so I didn't find it disturbing at all. Other than that, it's all positives! In short, our two-day trip to Koh Phi Phi was made even more enjoyable and happy thanks to this hotel!

Overall, we booked for 4 days but only stayed for one, not because of the hotel but because of the sea, as it was always low tide there. We moved to another beach, Long Beach, which is simply excellent. The hotel is located a 5-minute walk from the beach, amidst numerous stalls, shops, and bars. We had 4 rooms in total; generally, the rooms were clean, towels were clean, and toiletries like shampoo and shower gel were provided. The balconies were clean with ashtrays, and the bedding was good, spotless and clean. Overall, the hotel offers good value for money. The pool was also clean and cool. We stayed in mid-March. The hotel is well-located, not far from the pier; we walked there easily with our suitcases and even stopped at a 7/12 (convenience store) along the way, as it's right next to the hotel.

A nice hotel that’s really close to the beach at the back of the place. Unfortunately we didn’t have good experiences with the food or the service. For example at breakfast they served shrimp fried rice with the poop sack still attached and a lot of flies were around the fruit in the mornings. Also the day before we were due to leave I had one of the house keeping staff drop an iron off at my room. Without hearing an answer came into my room and opened the bathroom door where I was showering. I had music on at the time so I’ve no idea happened and I asked her to leave immediately. I went to the door a minute later to get the iron and she also left a set of keys with me- no idea why or why yay they were for but she appeared 2 hours later asking for them so I hope they weren’t for the surrounding rooms! The view from the pool at the back and the fruit shakes were really good but I wouldn’t stay here again

Phi Phi Island is stunning, beyond words. The hotel boasts a beautiful view. However, I was extremely dissatisfied with the front desk staff's attitude! There was this one skinny Thai girl who had a terrible demeanor. On top of that, one of our rooms experienced power outages repeatedly, 3-4 times. She refused to move us to another room until it had happened 7 or 8 times, and only then did she agree to switch rooms after our strong insistence. And that night, there was a huge downpour; I can't imagine what we would have done if the power had gone out again. Whenever we asked her for bath towels or had any other questions, her attitude was consistently poor! She clearly had a sour face the whole time! On the other hand, the restaurant staff was excellent and very friendly. They even told us where we could go snorkeling, so welcoming! The overall cost was moderate; we had lunch and dinner at the hotel and tried most of the dishes. I wouldn't recommend the burger, but everything else was good! The front desk staff truly made our experience very unpleasant. Additionally, the bedsheets in the room were quite dirty, which made me feel even worse. Thankfully, Phi Phi Island is beautiful; otherwise, I would have truly regretted staying at this hotel. I hope they improve the attitude of their front desk staff! And they should promptly help guests solve problems! And stop with the sour faces! If it weren't for the great restaurant staff, I would honestly give this hotel's front desk service zero stars.

For a little over 100 [currency, e.g., RMB], what more could you ask for? This is hands down the best value-for-money hotel I've ever stayed at. The Glass Beach is literally 5 meters from the door, and it's a standalone cabin, part of a row of bungalows. The lady at the front desk was super nice, and the butler was incredibly attentive! In my country, this would easily cost over 1000! Absolutely fantastic! 👍

The hotel is brand new and absolutely beautiful! The room was quite spacious and had everything needed for a comfortable stay. It's located close to the pier and the beach. Everything was impeccably clean. We forgot to hang the 'please clean' sign, and the staff left a bag with water and fresh towels by our door, which was a thoughtful touch. The delicious breakfasts were a pleasant surprise, especially since they weren't mentioned on the website. A special thanks to the staff. The hotel exceeded all expectations!