"Service is good"

"Enjoyed our stay, place is clean and service is great too"

"Old hotel, no elevator, you have to carry your luggage yourself. The facilities are relatively basic, but the good thing is the service like that of a grandma's house, and the direct-hanging hot spring"

"I stayed here while sightseeing in Shimabara. It's conveniently located near the station. There was a welcome drink service at the front desk, and there was a large public bath and sauna on the first floor, which was great."

"I did not feel well (heatstroke), and asked if it was possible to check in early. The room was already cleaned and they charged me an extra fee (which was quite expensive) to check in early. This is the first time it happened to me, and I felt extorted, as the room was already ready."

"This was the highlight of our Japan Trip, especially for my kids aged 5, 7 and 9. The facilities: a ball pit with slides, basketball hoops, flying fox and TV right in the lobby, with free massage chairs right outside for supervising parents. A free-flow drink corner with soft drinks and alcohol and caffeinated drinks, ice cream from a certain timing, also in the lobby, also free. A gaming corner with Switch games, Mario Kart, table tennis, darts. At night they pull out the shooting gallery and the retro arcade games. They have 3 Lovot robots at the lobby. Outdoors there are remote control cars, see-saws, mini-golf, sleds with slopes, trampolines, a live goat and rabbits with buckets of feed, and a few small pools (we went in winter so didn't get to enjoy it). In the room we had a Switch, Youtube and Netflix on screen, and in our specific room we had a tent set up outdoors (but sheltered) with air-conditioning + heater and beds and TV for a "camping" feel. At breakfast and dinner time, the restaurant had multiple TVs switched on with kid-friendly content (Disney, cartoons) and even had rental iPads to entertain your kids if you so wished. There was also always a drink bar and ice cream/dessert buffet alongside the usual kaiseki dinner meal. For our second night we got the BBQ set instead of the kaiseki meal and there was SO much great meat. Objectively, I'm not sure I would have enjoyed this hotel as much if I didn't have demanding young kids who need entertainment, but as a parent the hotel is well-kempt, clean, not very run-down (it's not a new hotel but they definitely maintain it well and constantly do upgrades), the food quality was decent (not amazing but nothing to complain about), and the staff are very helpful. The onsen public bath had a shampoo and conditioner "bar" for you to pick and choose and a great seaview. Shimabara doesn't seem to have a lot of foreign tourists so if you want to get away from the usual sights it's a great place - Shimabara itself is quite small and walkable and has nice sights (the castle and the town of koi are recommended!) so you can stay two nights like us and spend one of the days wandering around Shimabara itself, and the rest of the time playing at the hotel. The hotel also had school groups come to stay there sometimes, but they have a marvellous setup where the school groups are half-cordoned off at their own floor with their own eating area, so even though we overlapped with a middle school group we barely saw them, which was a relief. All in all I would recommend staying here (in fact, I would recommend going out of your way to come stay here) for one or two nights if you are already going to be in Kyushu, if you have young kids. It will be the highlight of their trip!"

"satisfy! ! !"

"It's very close to the Shimabara Railway station. There are FamilyMart and Aeon opposite, so it's very convenient to buy food and eat. The shape of the room is not very good. There are vending machines, a washing machine of 300 yuan, and a dryer of 100 yuan on the second floor."

"There are no places nearby where I can get dinner."