Spa Hotels in Zermatt

"Amazing view! Which is not even in puctures Hotel is so much better than pics Breakfast was so good Dinner at restaurant also really good!!"

"Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes."

"My wife and I were on a honeymoon trip and booked Hotel Albatros. The front desk was really nice and helpful and provided us with two glasses of champagne. They left some nice surprise in the room. The room was clean and quiet. It has a huge balcony that links the same floor. The shuttle bus is 10 franc per room per trip. It is located in between the bahnhof and the Paradise Cablecar. Both about 10-15 mins away. All in all loved it."

"the location is good, located near the cable car up the matterhorn! we were given a room located in the annex building, which you have to go out into the open before assessing (q inconvenient..). there were also limited amenities (no kettle, no soap etc). the breakfast tho.... was worth it! (-: staff from the kitchen was also proactive and helpful!"

"Good! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage. Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger) Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later."

"This was the first hotel I stayed at in Switzerland, for two nights. I'd say it's a four-star hotel? But I had a very good experience. First, the location is absolutely fantastic, incredibly close to the train station. There's a sign across the street pointing to a small alley next to a restaurant; the hotel is just a minute's walk away. It's so convenient for getting luggage and catching the train. Although you can't see the Matterhorn, the view from the small terrace is quite nice. The two ladies at the front desk were very welcoming and greeted me when I arrived. Breakfast was fairly standard, just a typical European breakfast; you can order complimentary fried eggs or omelets. The downside is that the rooms are quite small, and the bathroom is tiny; you have to stand in the bathtub to shower (so there's no bathing option). Oh, and they were very kind to give me tea when I checked out."

"Booked a family room for 3 adults and 1 child. Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024. Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad. Spa facilities was great. Would stay at the same Ola e again. Value for money"

"I had no expectations because the reviews said the view of the Matterhorn was not that good, but it was in a perfect location. I was able to see the Matterhorn at sunrise from my room, and I have fond memories of eating breakfast I bought on the balcony. The bathroom was very clean, and I was able to watch Netflix on the hotel TV by connecting a Chromecast. I forgot my charger adapter, but they lent me one right away, and they also helped me store my luggage before check-in. The hotel's customer service was also great."

"The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt."

"The hotel is located directly in the small town, which I personally found more convenient for exploring and dining. The room was just right, offering views of the Matterhorn. It's about a 7-8 minute walk from the train station, though the walk takes you in the opposite direction from the main Matterhorn viewpoints. There was no air conditioning, only heating available, which was perfectly fine during summer as we didn't feel the need for AC."