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During my stay, I had an unpleasant encounter at the front desk. When I asked for towels, which I believed I had paid €4 for upon arrival, the receptionist (Felix) stated that I hadn't paid and that no one else was available to help me at that moment. The payment wasn't initially checked, and I was told that no towels would be provided without payment. After I returned with my receipt, the payment was still questioned, and it was suggested that the €4 might have been for something else, like another purchase. Before contacting a colleague, he made the remark, ”You're not showering tonight anyway,” even though I hadn't mentioned showering. I found this unnecessary and uncomfortable. Only after my insistence did he contact a colleague, who explained that the €4 was for the city tax and bed linen. Once this was clarified, the issue was immediately resolved. This situation could have been cleared up from the beginning if a colleague had been contacted right away. I also observed guests being loudly addressed in common areas when house rules were enforced, and activities were stopped without explanation. While the hostel itself was nice, the style of communication made my stay unpleasant. I would not stay here again and believe that clearer and more considerate communication from the staff would significantly improve the experience.

Ein sehr hübsches kleines Hotel. Sehr zentrumnah gelegen. Zimmer sauber, ordentlich. Frühstück ausreichend. Personal sehr nett, freundlich und hilfsbereit.

Very brand new hotel located closed to department store such as Globus, dm, TKMaxx and close fast food restaurant. All stay during this visit such a good memory.

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Great location which is just like 5 minutes walk from the HBF station. A lot of wonderful restaurants nearby, including shopping areas. The rooms are clean and perfect for family trip.

Very clean and decent hotel! Beware of aligning your arrival with the Front Desk to be sure that somebody will be in the hotel (until 11pm)

Was stranded at the door step and was unable to get into. Ring up the given number and there's no one picking up. A kind soul, happen to be unit neighbour helps us out. Manage to contact them and realise that they DIDN'T email us the necessary documents and password inorder to gain access into the unit. Imagine what what if this happened on a late night. Very nervous and bad experience despite all the pros about this unit.

Location is great. Lively vibe in the area. View is good. Room is clean with what you need. Hotel staff are friendly. Better than other more expensive hotels I’ve been to in Germany. So far so good!

去萊比錫看球，酒店位置一般，離市中心有點距離，但離球場蠻近的，坐電車3站就到了，酒店環境一般，垃圾桶沒有收拾😓酒店有停車場很方便，7歐一晚👍總體來説性價比還是可以的

Good location. Prompt service when i requested an iron. Hair dryer needs an upgrade since it would stop working when it is overheated.