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Before the pandemic, I used to write hotel reviews quite regularly. However, in recent years, most hotels I have stayed at have generally met my expectations in terms of service and hospitality, so I rarely felt compelled to write one. Modena by Fraser Bangkok, however, left me with no choice but to pick up my pen again. It was not because of grand luxury, but because of the warmth, sincerity, and thoughtful gestures that truly made me feel at home throughout my stay. From the moment I arrived, I was welcomed with genuine smiles and warm greetings at the lobby. Check-in was smooth, efficient, and hassle-free, setting the tone for a wonderful stay. I booked a Deluxe King Room, and it certainly did not disappoint. The room was spacious, clean, well-appointed, and equipped with everything I needed. The amenities were excellent, but the highlight was undoubtedly the bed—it was incredibly comfortable and provided a great night's sleep after long days exploring Bangkok. The hotel's facilities were another highlight. Both the fitness centre and laundrette operate 24 hours a day, which is extremely convenient for travellers. The laundrette has three washing machines and three dryers. Washing costs THB 150 and drying costs THB 120. The washing machine automatically weighs your laundry, so the duration depends on the load. My four days' worth of clothes took about an hour to wash, while drying required the standard one hour. As someone who enjoys working out while travelling, I made full use of the gym every day. It exceeded my expectations, offering free weights, a Smith machine, resistance machines targeting different muscle groups, treadmills, and stationary bikes. It had everything I needed to stay active and maintain my fitness routine during the trip. Breakfast was another pleasant surprise. The selection was excellent, with many of the hot dishes and pastries changing daily, making each morning feel fresh and enjoyable. The location is also a major advantage. The hotel is located right next to the Queen Sirikit National Convention Centre (QSNCC) MRT station and is only one stop from Sukhumvit Station, where Terminal 21 is located. It is also just two MRT stops from the Makkasan/Phetchaburi interchange for the Airport Rail Link, making travel to and from the airport very convenient. A 7-Eleven next to the hotel is another welcome bonus. Before I conclude, I would like to share one small incident that perfectly reflects the hotel's exceptional hospitality. On the second day of my stay, the light bulb at the room entrance stopped working. To me, this was simply normal wear and tear. I informed the front desk before heading out, and by the time I returned, the light bulb had already been replaced. The following day, after returning from my outing, I found a small towel elephant placed on my work desk, together with some snacks and a handwritten apology card from the hotel regarding the light bulb incident. I was genuinely touched. It was such a small gesture, yet it spoke volumes about how much the team cared about their guests. Throughout my travels, very few hotels have gone the extra mile in such a thoughtful and heartfelt way. Thank you, Modena by Fraser Bangkok, for making me feel genuinely valued and welcomed. Lastly, I would also like to express my sincere appreciation to the housekeeping team. Every day, I returned to a spotless, tidy, and welcoming room. It truly felt like coming home after a long day of sightseeing. Without hesitation, I would highly recommend Modena by Fraser Bangkok to anyone planning a trip to Bangkok. With its excellent service, comfortable accommodation, well-equipped facilities, convenient location, and above all, a team that genuinely cares about its guests, this is a hotel I will gladly return to on my next visit.

I was pleasantly surprised to find two cute elephants on the bed after upgrading to a king-size room. However, when I pulled back the sheets, I discovered three strands of hair that weren't mine. I went to the front desk to report the issue and asked for a change of sheets. A local male staff member flicked the three hairs onto the floor and told me that the sheets were clean and new, implying they were fine to sleep on. It seemed like he had no intention of changing them. So, I insisted on completely new ones. He then quickly brought a new set of sheets and duvet covers and changed them in about a minute. I gave him 20 baht as a tip for his trouble. Later, the front desk called to apologize and said they'd send a drink voucher, but it never arrived. The mini-fridge was a bit old and run-down, and it was quite disgusting inside, like a junk fridge no one would even buy for 50 baht as scrap. When I checked out, I had basically left everything 80% as I found it, as I hadn't used any of the other amenities.

The room offers great value for money. We booked a double room with a bathtub and were very happy with the bathroom. Breakfast was decent, and there are many dining options nearby. Especially on the main road, there's a Thai restaurant called Essaan that's popular with Westerners. We ate there two days in a row because it was delicious and affordable (see photos for reference). Overall, we'd definitely stay here again on our next trip to Bangkok.

I initially booked my stay for a few days only, but decided to extend for another week. The staff were very nice and allowed me to stay in the same room throughout my time in Bangkok. Now this is really a plus point as some hotels will require you ”check out”, then check in later again which can be a major inconvience. The gym was surpringsly well equipped compared to some higher end hotels (another plus point). They also have self service laundry right beside the gym, or you can opt for the laundromat service right next door to the hotel's lobby (another plus point). Breakfast selection was decent, they do offer a variation throughout the week. Optionally there are also a few coffee joints and 7-11 within the premises. Transport wise, I found out that the back gate of the hotel leads to the pier which you can take the river/canal taxi! That is an absolute winner if the traffic gets really bad. Only 10-12minutes to Central Embassy and the usual downtown areas. Just use google maps to get you along.

The hotel has aged badly, the fittings and the interior is dated, had to get things replaced and repaired to continue to stay on, also extremely bad noise insulation.  The staff are excellent, no complaints changed and did everything in their power to make the stay comfortable. The hotel is not up to the holiday inn standard I am used to. Just look at the TV model, even the TV channels were not working without snow.

The night before check-in, I carefully read the negative reviews on Ctrip, which made me lose confidence in this hotel. I contacted Ctrip customer service in the middle of the night to try and cancel, but since it was past the cancellation time, we ended up staying there anyway… We had four adults and two children, so we booked a connecting quad room and a twin room. 1. **Hygiene:** The rooms were very clean. It felt comfortable to walk barefoot on the floor, and the bathroom was also very clean with a good wet/dry separation. 2. **Breakfast:** We had the power breakfast every day, and it was delicious and well-balanced. 3. **Service:** I didn't feel any discrimination; both the male and female customer service staff were very polite. 4. **Shuttle:** The hotel's regular schedule is a shuttle every half hour to the alley entrance, but during our two-day stay, we were able to leave whenever we wanted. 5. **Room Type:** For two adults and two children in Bangkok, there aren't many family room options. Many family rooms put all four people in one room, which can be disruptive when adults and children have different schedules. If you book two separate standard rooms, there's no way to look out for each other. So, connecting rooms are our favorite room type when choosing a hotel. 6. **Location:** This is indeed a drawback. Although the Sukhumvit area is great, the hotel is located deep inside an alley, which takes away the fun of being able to just step out and explore anytime… 7. **Pool and Gym:** The pool isn't big, but we were just transiting through Bangkok to Phuket, so we weren't planning on swimming at a city hotel anyway. The gym is also really small; it gets very crowded with just three or four people. However, they thoughtfully provide small towels for wiping sweat in the gym.

The hotel is located in the Sukhumvit area. The staff were very friendly and provided excellent service. During my first stay, the room was nice and well equipped with everything I needed, including large bottles of shampoo and body wash, a hair dryer, a kettle, tea and coffee, a wardrobe, and a small working area. However, my experience during my second stay was not quite as good. There was a small hole in the door, which made me feel a little uncomfortable, although it was not possible to see through it from outside. The sink was also clogged. The staff were very helpful and immediately sent someone to fix it. When it could not be repaired, they kindly upgraded me to a family room. Despite the issues with the room, I was very impressed with how the staff handled the situation and took care of me. The location is also convenient, with a 7-Eleven and several restaurants nearby. I would stay here again if I needed to attend a meeting in this area. The only downside is that the surrounding area can feel a little unsafe or uncomfortable when walking alone at night.

I stayed at Kingston Suites between May 15 and May 18, 2026. Arriving early morning on the 15th, they permitted an early check-in at a cost of 1000 baht extra for which i was grateful after travelling for 30 hours. The executive suite room was large, clean and included basic furniture, a microwave, refrigerator, and washer/dryer. The breakfast was a mix of Western and Indian dishes. I thought it was just okay as the main entrees were kind of bland and the selection was limited. Most of the staff were courteous. The location was quite good, only a 10-12 minute walk to Terminal 21 and a couple of BTS stations. I would likely stay again though there are numerous alternatives at a similar price point so it would likely boil down to who offers the best deal.

Furama Silom Bangkok is a comfortable hotel in the heart of Bangkok. Its location is very convenient, with easy access to shopping areas, restaurants, and public transportation. The rooms are spacious, clean, and equipped with essential amenities for a pleasant stay. One of the highlights is the rooftop swimming pool, which offers beautiful views of the Bangkok skyline. The staff are friendly, helpful, and provide good service to guests. The breakfast buffet offers a variety of local and international dishes. Overall, the hotel provides good value for money and is suitable for both business and leisure travelers.

The personnel super friendly and accommodating. The room is spacious but basic. The bed we felt it was too hard, there was much noise early in the morning, trash trucks, machines etc. it is located right next to the mall and supermarket, lots of shops and stuff. Not the cleanest, the towels are old and not really white and we found bugs in the toilet. It is cost effective however, cleanliness should not be compromised by the price.