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Great stay at Aloft Karaköy — the location is unbeatable, right in the heart of everything with easy access to public transportations, cafés, restaurants, and the major attractions. Service was great — staff were friendly, helpful, and made the stay smooth. However, the room layout wasn’t the most practical. There’s a large central structure in the middle of the room, which makes the space feel smaller and a bit cramped, especially if you have luggage. Recommend to ask for other rooms without this. Overall, still a comfortable and stylish stay for the location, but the room design could be more functional.

The hotel's location is a bit far from the Old Town, and the room was on the small side. However, it was very clean and provided disposable slippers. They offer free parking and the breakfast is purely Western, with limited variety but enough to fill you up. The price isn't particularly cheap.

Istanbul's Old City gem! This hotel truly hits the spot! **Amenities:** The hotel is very new and modern. Although the room is small, it has everything you need, and even a small balcony with a great view. There's also a resident cat NPC always by the entrance! **Cleanliness:** The room is very clean, and the bedding is excellent. **Service:** The front desk staff are incredibly warm and welcoming. When our taxi stopped at the metro station at the intersection, someone immediately came out to help us with our luggage. Yigi THAN, one of the staff members, checked us in, showed us the room's facilities, and even saw us off to our car when we left, all without expecting a tip. Right next to the hotel is the Governor's Office, guarded by armed bodyguards, so safety is absolutely top-notch! The surrounding area has plenty of businesses, and it's within walking distance to all the major attractions and the seaside. Plus, there are two fantastic cafes right outside, perfect for breakfast.

It was alright, nothing special. We only needed it for half a day before our flight, so we booked a cheaper hotel to save money, around 350. Mainly just to drop off our luggage. The sheets and duvet covers were pilling, pretty average. For this price abroad, it's just a temporary fix, pretty much like a hostel.

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

Located about 20 kilometers from the airport, the room had windows on three sides with unobstructed sea views. The service was excellent; they even called in Chinese in the morning to remind us to have breakfast. The Turkish people are very hospitable.

The hotel is beautiful, but the rooms are very small, the adaptation is cool and hot, it's what they control. I booked for breakfast, and the breakfast was delicious. Lunch was kind of good, but it was overpriced.

Great appartments, wonderful facilities around the hotel compound. Found the cleaning staff in particular to be very helpful and friendly, specifically Sebahat and Nurgyl. When I noticed that the bedroom window was a little dusty they very cheerfully went and got everything needed to clean the windows there and then and they did it with a smile. Lovely to see and thank you!

The hotel is beautiful and clean . The staff were very friendly and helpful at check-in. What I did not like about the hotel : - Our room was never cleaned ,we would go out all day and come back to find dishes from last night dinner . - There were cats all over the hotel inside , everywhere , the lobby, restaurant , the pool ,it’s like a cat rescue or RSPCA - None of the staff spoke English , even basic English - The restaurant staff were worse ,due to communication breakdown room service orders were sometimes wrong. Had room service all the time cos the whole place had cats . - Location is the killer - it’s extremely far from any attractions ,shopping or Turkey experiences I would recommend for aesthetics - it looks beautiful, the entrance and lobby is amazing ,minus the cats, the pool area is good and the rooms are clean and spacious . For holiday and exploring Turkey do not go there

First of all, the location is beautiful, with a view of the Golden Horn. The hotel has a clean and meticulous team, a sufficient and varied breakfast, and the staff are attentive and friendly. Our only drawback, which I would appreciate it if you would accept as constructive criticism, is that the parking lot organization could be improved; it's better than most hotels. Good work!