"We just finished a 6 night stay in Alcove Suite to finish our 2 week Italy & Switzerland trip and boy it was great way to end it. The hotel is uniquely special and it starts when you pull up and make the walk to the lobby. The resort is impeccable in every way and what sets it apart are the great people. We can’t say enough good things about all of the people who helped us and some special shoutouts to Dennis in the pool area, Federica in the spa and Leonardo the bread man on the wait staff. The room was just as described and twice a day mad service was just perfect. We used the spa twice for massage services and were at the pool every day. We also did a 6 hour boat tour with Fabrizio and took out the personal sized boats for 2 hours ourselves. Breakfast every day at the restaurant or in our room was great and so many options. We did dinner 3 nights at Al Lago and it got better every night. There are some other choices where you can walk to Torno or get car service to Como or Blevio but it will cost you. Dinner option here at hotel or in your room will be better than going anywhere else. Overall we cannot recommend this place more on lake como as far enough away from busy towns of Bellagio or Varenna but I would choose to stay here every day. Menaggio was our favorite town as more laid back and less crowded. Thanks to everyone here at the hotel that made our vacation special."