Hotels in Taihu Yuantouzhu/Liyuan Scenic Area, Wuxi

After a great first night, we decided to extend our stay. The staff member who checked us in, whose name I made a point to remember as Ma Lulu, was incredibly patient and attentive. She listened to our preferences and requests, and even arranged a room for us on a higher floor. Later, after checking out, we realized we'd left some clothes in the room. I called the hotel, and the Assistant Lobby Manager immediately helped resolve the issue. This really shows why it's a well-established hotel – the service is impeccable, and you feel secure and well-cared for. It was such a relief to receive such thoughtful attention, especially after being caught in a heavy rainstorm. On another note, the hotel is also very photogenic! I've included two photos we took on the staircase and in the rose garden on the first floor – they turned out beautifully.

I was very satisfied with my stay. The room was incredibly spacious, and the bedding was clean, hygienic, and comfortable. The hotel breakfast was also very good, and the room was spotless. It was also very convenient for getting to tourist attractions. Overall, a great stay. I would definitely stay here again next time.

Wuxi Taihu Hotel. My stay was completely satisfying, and the service throughout made me feel exceptionally comfortable. The front desk was very efficient during check-in, completing the process quickly. The room had beautiful views; opening the window revealed a lush expanse of greenery. The room was very clean and well-equipped. The hotel breakfast offered a rich variety, with both local specialties and Western dishes. The Wuxi xiaolongbao were absolutely fantastic! The entire hotel is like a huge forest park, a green oxygen bar. I'll definitely choose Taihu Hotel again next time I'm in Wuxi.

The room was spacious and comfortable. A big thanks to the front desk lady who went above and beyond to find me a lake-view room of the same price, but with the widest view possible. Breakfast was good, and all the services were excellent. They even offered a free hour of KTV, and the laundry room was very convenient. The only downside is that the hotel is quite large, and when there aren't many people around, some areas are dimly lit, making them a bit spooky.

Before the May Day holiday ended, I took my parents to Wuxi. I originally wanted to book the Junlai Hubin Hotel, which is right next to Liyuan and convenient for visiting. However, the rooms were 35 square meters, and there was a significant holiday price increase. Looking at the Crowne Plaza not far away, the rooms were 40 square meters, so I booked there instead. The night before check-in, a customer service representative called to ask if I had any room requests, so I tried asking if I could get a lake view. The representative said they would try their best depending on room availability that day. Upon arrival, I found that they had indeed given me a lake-facing room, and with the sunny weather, I was in a great mood. Additionally, the concierge in the lobby was very enthusiastic and answered all my questions in detail. The hotel breakfast was also very rich. The only drawback is that the breakfast area feels a bit old and could use a renovation.

The front - desk service is amazing! The young lady received us with a smile throughout the process. The check - in was highly efficient, and she thoughtfully reminded us of the nearby delicacies and facilities. Whenever we had questions, she was always available immediately, and she solved problems quickly and professionally. It felt as warm as being with family. I'll definitely stay here again next time! 😊

Had a great weekend stay overall. Upon arrival, I was upgraded to an executive floor lake-view room and received complimentary welcome fruits and executive lounge access. The hotel's biggest advantage is definitely its environment. Located right by Li Lake, my room offered direct lake views from the window, and it was lovely to take a stroll along the lakeside. It's perfect for a relaxing weekend getaway. Service was also excellent. The staff at the front desk, executive lounge, restaurants, concierge, and room service were all very friendly and responded to guest requests promptly. Room facilities were standard Marriott offerings – neither exceptional nor disappointing. The large floor-to-ceiling windows provided fantastic lake views, and the standard bathtub was great for a relaxing soak in the evening. The bathroom also had a separate vanity area. The only minor issue I encountered was a loose power outlet near the desk, which I hope the hotel will maintain or replace promptly. Public facilities were well-maintained. The pool had lifeguards, and the changing rooms offered individual private changing spaces, which was a nice touch. The underground parking had dedicated Tesla charging stations, which is very convenient for EV owners. Dining was generally good. The breakfast buffet had noodle, egg, and specialty noodle stations. This time, the specialty was Roujiamo (Chinese hamburger), and all the usual categories were available. Despite the large summer crowd, the on-site order and management were quite good. The executive lounge's Happy Hour offered a decent selection of alcoholic beverages, and while the light meal options weren't extensive, they were tasty. Room service was prompt, and the late-night opening hours and menu variety weren't reduced, which is commendable. Also, the roasted pigeon at the Chinese restaurant is highly recommended. Finally, two small suggestions: 1) Given the high number of pool users during summer, I suggest the changing rooms' cleaning frequency be increased, and used towels be cleared promptly. 2) The underground parking could use more cleaning, especially the water stains near the loading dock, which I hope can be addressed in a timely manner. Overall, it was a very good stay. The hotel's environment and service were quite satisfying. I would definitely consider staying here again on my next trip to Wuxi.

Cleanliness: The cleaning lady did a great job cleaning. Service: The staff were very welcoming. Facilities: Everything was provided. Highly recommended! I'll definitely come again. The breakfast was delicious, and the variety was even better. It's located opposite a shopping district, making it convenient for getting around.

This hotel was our choice for a family trip to Wuxi. The family room was spacious and comfortable, and the breakfast selection was extensive. We stayed for 5 days and even received complimentary breakfast vouchers. The room was cleaned daily, and the sheets and duvet covers were changed mid-stay. It was a fantastic travel experience!

I found the room assignment perfect; it was in a great, quiet location, and getting to nearby attractions was super convenient. There's a subway station not far from the entrance, and if you drive, there's ample parking – it felt like there was space for 100 cars. The staff who checked me in were also very warm and attentive. For those who like to sleep in, there's a bonus: breakfast is served until 10:30 AM. If you get hungry at night, you can even enjoy the hotel's congee, which was quite delicious – they really put thought into it. The room's cleanliness was impeccable and refreshing, visibly so. The management's service attitude was seamlessly interconnected. Getting to MixC (shopping mall) was just a few subway stops away, or an 8-minute taxi ride. Overall, a fantastic experience!