Hotels With Pools in West Midlands, United Kingdom

I stayed at Arden before a flight, it was close to the airport and suited my needs for somewhere to sleep. The check in staff were helpful and processed everything smoothly.

Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast. Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.

Nice hotel. Booked the superior king room. Nice room with some issues. The ceiling is quite low in the bathroom so when you’re standing in the bathtub, my head was quite close to the ceiling. I’m around 6 ft 2. The shower itself is quite good. There was a crack on the wall in the shower which needs to be fixed. Maybe installing a walk in shower would be better. The room was otherwise clean and spacious. They use two beds and stick it together to make one king size bed. Uncomfortable when sleeping as the beds tended to separate slightly when sleeping so you’re slightly sinking in the middle. They should have made this clearer. It would be much better if they have a proper king size bed. The view was really nice from the room. Breakfast was extra and it was very good. It’s a buffet style breakfast. Staff were friendly and accommodating. Although I did t use it, the spa facilities were included in the price which is nice. Lots of parking available and safe. The hotel close the gates at midnight but you can press the buzzer and they’ll let you in. The hotel itself is a listed building so no lifts, but you can probably ask for help if with bags. Hotel itself is beautiful. Would I visit again? Yes

Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.

Location is excellent surrounded by trees and away from crowded and noisy areas. The receptionist was very professional and helpful regarding a mistake in my booking as my booking app didn't convey the complete details of my booking. They didn't have any idea that I have a 12 year old child added to my booking and also didn't get the information that I needed 2 adjacent rooms, but they managed to sort it out. Breakfast was great. There was no fridge in the room despite saying there was one during booking, but I didn't need it, so I ignored it. The worst part was the pool staff. They were rude and irogant. Overall, my family and I enjoyed our stay and will definitely go there again if we visit Birmingham again.

I’ve been in this hotel for like 4-5 times, i would recommend, It’s quiet, comfy, the rooms are clean…however there’s been times where i asked to change rooms since the heating wasn’t working and cause one room had a slight broken window and this was during January…would’ve froze to death. There’s rooms with a large bed.. and other rooms have like the standard double size bed. I give this like 4/5.

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

Nice hotel,stayed here couple of times ,clean from top to bottom,nice view from my room,will book it again

Recently had an experience with the Hotel at Conference Aston and highly recommend it. Everything so clean, location is perfect, 10 mins walk from the Birmingham Centre, service and staff was fantastic and always helpful.

Same as other Village Hotel with good service and facilities, and great to have free carpark and swimming pool sauna on weekend