Posted on Apr 9, 2025|Superior King Room
Guest Userwell me missed our conecting flight , bad news you have to repay for your tickets again ok i will just contact my hotel and tell them i will not make it in tonight . oh but you prepaid through trip.com , yes we have a policy that if your a no show we cancel your reservation . ok when do can we see our refund ?
you wont we will just rent out your room to someone else , i see so i have a 5 day room rental prepaid , yes you will not get anything back you have to deal with trip.com for your refund . oh so you did not get paid by them i see , no we did just your not getting a refund . can i trasfer my rooms as we are having a conference there for a few hundred people . no . we don't allow for that either . what ...... a scam ! no recourse , i gave them notice 12 hours before my check in . and was told to call back a number of times to speack to the manager .i contacted trip.com , and they also claim a garenty of refund but at the time i was to depart my room reservation changed to no refund be aware of this and maybe better don't use any online third party bookings agents as this is double dipping and should be a crime . we are out of pocket for both our air tickets and our hotel we paid in advance never again i will .
i have proof , so if they decide not to keep this up contact me . roland kier mizuik . very concerned , independant insurance broker . my company will be informed how i was treated .
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Price per night from:MYR 318
Posted on Jun 11, 2026
Guest UserThis is my second stay at the Seven Oaks in a few months. The front desk staff was excellent for my arrival. Super friendly and helpful unlike my previous stay. This current receptionist set me up for a very pleasant stay. Sometimes the staff can make all the difference!
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Price per night from:MYR 274
Posted on May 4, 2025
Guest User
Hotel is nice, I would stay here again.
On the surface it looks very nice and modern and clean, but if you look closer you can see that the construction/upgrade work was cheap and not done properly. For example, the door in the bathroom looks very nice but if you look closer it is not flush with the wall, and the latch is actually sticking out very far from the frame in order for the door to line up with it because it is so crooked. Not a huge deal to me, but for the money I’d want it to be a bit more well done.
We did the “lil romance” package as well which was nice but not worth the money. We got a bottle of champagne, a cheesecake slice and some roses in the room, as well as a free breakfast from the restaurant which was all nice, but not for the price that it is. The food was ~20 each, and I could have brought a cheaper bottle of champagne myself which would have done the job just fine. Overall it was good, but I wouldn’t do it again.
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Price per night from:MYR 425
Posted on Nov 23, 2022
ZHIYONG
Hotel location is slightly biased, but you can also walk to commercial areas such as Midtown. The room is new, super large and the heating is super sufficient. The microwave oven, refrigerator, coffee machine are all available. The hygiene is also very good. Breakfast is the consistent standard of Holiday inn express. It is no problem to eat well, but it is the same thing to eat well. The breakfast in the restaurant can be packed and very user-friendly.
I talked with the front desk when I checked out. I was the only Chinese staying in the hotel in recent years.
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Price per night from:MYR 424
Posted on Nov 17, 2025
Guest User
Stayed here for two nights on a business trip. The room was a reasonable size with a nice layout, but the cleanliness was just average.
Overall, it didn’t really feel up to the usual Four Points by Sheraton standard, and after checking in I understood why its price on Trip.com is noticeably lower than other hotels of the same category.
It was fine for a short two-night stay, but next time I’m in the area I’ll probably try another hotel in a similar price range for comparison.
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Price per night from:MYR 443
Posted on Nov 17, 2023
Guest User
Amazing property and staff. I stayed for five days and felt like home. The room was big and clean. I got the 8th floor and a good view from my room.
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Price per night from:MYR 428
Posted on Jul 3, 2023
ruoruo1982
Hotel in downtown Regina. The facilities are good, the environment is good, and the transportation is convenient. I stayed for two days in total. Two large beds allow a family of three to rest well.
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Price per night from:MYR 361
Posted on Nov 12, 2025
118417****
房間設施齊全實用,在房間自己做個早飯完全沒問題!但入住時一進房間就發現一衹蟲子在櫃子上歡迎我們。
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Price per night from:MYR 408
Posted on Feb 22, 2026
Guest User
Had a wedding to attend and the bride needed to change in our room we had to book the previous night in order to ensure the room early enough to let the bride get ready for her big day wedding was at 1 pm and the reception was informed but wouldn’t make any concessions other than pay an entire extra day was not impressed
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Price per night from:MYR 344
Posted on Aug 25, 2019
张Breakfast is average, it is quite good compared to Canada. Good location, free parking, very safe. The surrounding environment is good and quiet. The front desk service is superb. Suitable for children, there is a swimming pool.
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Price per night from:MYR 490