The hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
Facilities: New, with a free public bath on the top floor.
Cleanliness: Spotless.
Environment: Excellent location, just a 10-minute walk to the station and outlet mall.
Service: Warm and attentive, with complimentary bottled water in the room and a free coffee bar on the eleventh floor.
Might be the worst hotel i've been to in Japan in terms of cleanliness and soundproofing (latter is actually non existent - you'll hear people talking and watching TV) - but the price was close to being free and location is extremely convenient. I won't chose this hotel next time, but if you sleep well and need a place to crush for a night - it's ok
Location: It's about an 8-10 minute walk from Okayama Station. Taking the underground passage towards Takashimaya is more convenient as there's a direct elevator. If you walk along the food street, it might be a bit challenging with heavy luggage. There's a streetcar stop nearby; it's two stops to Okayama Castle, saving you about 10 minutes compared to walking the full 20 minutes.
Service: Pretty good, luggage storage was fine.
Facilities: The room was spacious, and the decor was distinctive. There were unique ornaments at each elevator entrance.
Laundry machines, ice machines are ready for self-served. Free bottles of drinking water. Breakfast are upto the stardard. Staff are nice and communicable in English. Its location is next to the attractions.
Via Inn Okayama was our 6th hotel on this journey, and its location honestly couldn’t have been better. Being directly connected to Okayama Station made everything very convenient — from getting around to grabbing daily necessities. There were even some supermarkets inside the station, which were super handy.
The lobby was on the 5th floor and already set the mood, with an amazing view overlooking the station and the city.
Our room was simple and comfortable, featuring a small double bed, a desk by the window, a chair, an air purifier, and a fairly new TV with YouTube and Netflix access — perfect for relaxing after a long day.
Space was a little tight when we opened our luggage, but it wasn’t a big issue. Even though the bathroom wasn’t very spacious, it still provided enough room to sit comfortably on the toilet, which we appreciated.
The real highlight was the view — an unblocked cityscape right from the room that made both mornings and nights extra special.
Convenient, comfortable, and memorable — Via Inn Okayama was a great stay right in the heart of the city.
Excellent location, very close to the scenic district.
Upon receiving the key at check-in time, I went to my room only to be told that ”the room cleaning wasn't finished yet,” so I waited outside for a while.
While it's understandable that the cleaning wasn't finished, it was a little disappointing that this wasn't communicated to the front desk.
The room itself was clean and quiet, no problems there.
The complimentary dinner and breakfast had a safe menu, but the salad bar made it quite satisfying.
I needed accommodation on short notice and used this hotel, and I was impressed by its excellent cost performance. The ample parking is a great advantage for those traveling by car. The free breakfast, while commensurate with the price, was very convenient.
Also, the late check-in time was reassuring, as it allowed for flexibility in my schedule. While the building shows some signs of age, it's clean and well-maintained, and I didn't feel uncomfortable. I think this is a good option for anyone looking for affordable accommodation in Kurashiki.
This was my second time staying at Abest Grande Hotel, and once again, the experience was excellent. The service is extremely good — all staff are very polite, welcoming, and always greet guests with a genuine smile.
We were offered a welcome drink upon arrival, which was a very nice touch. The staff were also very helpful in calling a restaurant on our behalf to assist with making a reservation, which we truly appreciated.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. The location is also very convenient, with easy access to nearby transportation, restaurants, and shopping areas, making it a great base for exploring the city.
Overall, the hospitality made us feel very comfortable and well taken care of throughout the stay. I will definitely choose to stay here again on my next visit.
The main draw for me was the rooftop onsen; it’s not fancy but it is classic, which is good enough for me. A simple sauna, outdoor onsen, indoor one, cold plunge bath and a shower area. The room itself was compact but efficient and check in/out process was fairly simple. It’s about a 10 minute walk to the Okayama Shinkansen station so it was quite convenient to travel to other sites like Kurashiki Bikan
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GGuest UserJust a 3-4 minute walk from Kurashiki Station South Exit, this hotel has a lovely European resort style. For a Monday, a twin room at only 330 yen is incredible value for money! The room was quite spacious, and the large public bath in the basement was also very roomy, complete with free massage chairs. You can buy tickets for the Ohara Museum of Art at the front desk for 100 yen less than at the entrance. Plus, there's an affordable supermarket right across from the hotel that's open until 11 PM – perfect for grabbing groceries! I bought a bunch of late-night snacks and breakfast for the next day, all for less than 1500 yen.
FFerfer8We are a family travelling with 3 kids so we drive a car, and factored in luggage space.
1) Vessel hotel has hands-down one of the best beds ever! We checked and realised it was a Simmons mattress so the beds really offered us deep & restful sleep!! Love this!
2) The carpark was right outside the hotel so it was super convenient not having to walk up & down diff storeys to take things from car. We returned to hotel ard 10pm on 1 night & there were no more parking lots! We’d have to park at a multi-storey building that was 12mins walk away, which wld have been v convenient.
3) The breakfast was yummy. We went in summer & enjoyed the Barazushi (Okayama special during festivals) & the rice was sweet, salty, flavourful, and delicious with prawn, eggs, eel, lotus roots (see pic). Really yummy! Try it
4) Hotel staff were very helpful! We asked for an extra luggage stand so we wldnt need to bend too low & they brought it immediately.
5) There’s a big supermarket just across the road with cheap groceries that we stocked up on for our road trip.
6) If you intend to drive, this is a highly recommend hotel in Kurashiki!! Wld stay here again! It was great!
我我是逮丸郎We needed parking for this road trip, and although the hotel had some, spaces were limited and on a first-come, first-served basis. Luckily, the hotel staff provided very detailed parking information for the surrounding area, which was a huge help! (A staff member with a leg injury explained it to us very carefully.) They also have a promotion every day from 6 PM to 8 PM where you can enjoy a soft drink (they also have alcohol), so don't miss it!
GGuest UserFacilities: New, with a free public bath on the top floor.
Cleanliness: Spotless.
Environment: Excellent location, just a 10-minute walk to the station and outlet mall.
Service: Warm and attentive, with complimentary bottled water in the room and a free coffee bar on the eleventh floor.
AANDREAS NUR JAHJAVia Inn Okayama was our 6th hotel on this journey, and its location honestly couldn’t have been better. Being directly connected to Okayama Station made everything very convenient — from getting around to grabbing daily necessities. There were even some supermarkets inside the station, which were super handy.
The lobby was on the 5th floor and already set the mood, with an amazing view overlooking the station and the city.
Our room was simple and comfortable, featuring a small double bed, a desk by the window, a chair, an air purifier, and a fairly new TV with YouTube and Netflix access — perfect for relaxing after a long day.
Space was a little tight when we opened our luggage, but it wasn’t a big issue. Even though the bathroom wasn’t very spacious, it still provided enough room to sit comfortably on the toilet, which we appreciated.
The real highlight was the view — an unblocked cityscape right from the room that made both mornings and nights extra special.
Convenient, comfortable, and memorable — Via Inn Okayama was a great stay right in the heart of the city.
GGuest UserMight be the worst hotel i've been to in Japan in terms of cleanliness and soundproofing (latter is actually non existent - you'll hear people talking and watching TV) - but the price was close to being free and location is extremely convenient. I won't chose this hotel next time, but if you sleep well and need a place to crush for a night - it's ok
GGuest UserThis was my first time in Okayama, and I chose this hotel. They offer free breakfast and dinner. The breakfast is a buffet with both Western and Japanese options, so you can choose what you like. For dinner, there are two choices: a rotating daily set meal or a fixed curry rice dish.
The public bath is a bit small, but it's fine for about four or five people.
The hotel is about an eight-minute walk from Okayama Station. There's a Don Quijote along the way, and plenty of restaurants and izakayas nearby, so there are lots of dining options. Convenience stores are also very close.
The room I stayed in this time was quite spacious, even with my luggage open, there was still plenty of room.
I would definitely choose to stay here again on my next visit to Okayama.
The only thing to be aware of is that there are about five or six steps right after you enter, which can be a bit challenging if you have heavy luggage. Otherwise, everything else was excellent.
Mmeow_littlecatThis was my second time staying at Abest Grande Hotel, and once again, the experience was excellent. The service is extremely good — all staff are very polite, welcoming, and always greet guests with a genuine smile.
We were offered a welcome drink upon arrival, which was a very nice touch. The staff were also very helpful in calling a restaurant on our behalf to assist with making a reservation, which we truly appreciated.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. The location is also very convenient, with easy access to nearby transportation, restaurants, and shopping areas, making it a great base for exploring the city.
Overall, the hospitality made us feel very comfortable and well taken care of throughout the stay. I will definitely choose to stay here again on my next visit.
GGuest UserThe hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
RReyaThe hotel has a great location, right across from the pier, making it convenient to go to Naoshima and Teshima to see the Setouchi Art Festival. The receptionist was very friendly and provided a lot of information, such as boats, maps, and restaurants. They also thoughtfully brought my luggage, which I had left in the morning, to my room first. Although the facilities aren't new, they are quite clean.