The room is clean, tidy, comfortable, spacious, bright and sanitary. It is very comfortable to live in. The breakfast and dinner are rich and delicious. I arrived early and the front desk arranged for us to check in in advance. The hotel's gold and silver soup is great and it is very comfortable to soak in!
I booked the highly-rated Bouun Ryokan three months in advance, supposedly in business for 462 years! The interior decor and tatami rooms were surprisingly new. The room service, the dining environment for dinner, and the exquisite Kaiseki cuisine were all incredibly impressive. We stayed for two nights, with breakfast and dinner included. The hotel uses only the finest Japanese ingredients, and not a single dish or dessert was repeated.
I especially want to commend the Japanese gentleman who picked us up and dropped us off at the bus station, and the young lady who helped us with our luggage on check-in day, January 5th. Both were exceptionally thoughtful. However, I must criticize a young male receptionist at the front desk – fair-skinned, round-faced, and wearing glasses. He didn't seem Japanese and was very impatient with guests. A high-end hotel like this shouldn't have such staff; it really detracts from the experience! Nevertheless, this won't stop me from staying here again on my next visit to Kusatsu.
To be honest, hotel rooms in Japan are generally quite small, but the facilities are very good. The hotel is located right next to the train station exit, on the 6th floor of a shopping mall. The location might be a little hard to find if it's your first time there. The room had all the necessary amenities and was quite new. The mattress was good, and I slept on it. Recommended.
My stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus.
Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in.
The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem.
Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.
A very good hotel with a free shuttle bus to Yubata, the train station, and the ski resort. The hotel is large and has comprehensive recreational facilities, including bowling, karaoke, and billiards.
The receptionist speaks excellent English, making communication completely seamless. It's a long walk from the reception to the rooms, but you'll pass a large gift shop with prices the same as the gift shop next to Yubata, and you can even get tax-free shopping. There are also many art exhibitions in the hallways.
The rooms are spacious, with two beds and one tatami room, and underfloor heating. The bathroom has a Jacuzzi. The open-air bath in the large public bath is very comfortable, allowing you to enjoy the snow while soaking in the hot spring. The hot spring water is piped from Yubata Genyu, and the temperature is quite high.
The hotel's most unique feature is its series of walking/hiking activities, with three sessions in total. I participated in the 7:00 AM forest hike with a professional guide. The hotel provides rain boots, but I recommend wearing thick socks as the rain boots are quite thin. We will walk into the forest and reach the ski resort. We will hike in the snow for about an hour. It will be cold, so be sure to dress warmly.
We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
Overall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards.
The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times.
It snowed on our second day, which was truly beautiful.
I'd love to come back during autumn leaf season if possible.
Kanemidori is a short walk from the bus depot. The staff at the reception and restaurant in the hotel were all very nice and helpful. The futons and bedding in the room are very comfortable and warm for winter. You can also control your own in room heater. The hotel onsen is well maintained with full amenities: shampoo, conditioner, body wash, face wash, face pack, hair treatment, and multiple types of lotion. We booked the room only but added on a dinner and breakfast at the hotel. Both meals were carefully prepared and delicious. The main tourist area is within walking distance of the hotel and you can go around in the yukata paired with the long and short kimono jackets provided by the hotel in the winter.
I stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
It was a short walk away from the Minakami Onsen bus stop and the room was clean. Loved the private onset overlooking the river as well. We didn't have breakfast there as the price was a little steep for us (~27 SGD) but there's a nearby bakery and other F&B, so food was not an issue. They provide PJs and a cardigan to put over as well. Staff was nice too.
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MmathemathusMy stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus.
Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in.
The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem.
Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.
JJaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
GGuest UserI stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
LLilingshuchiThe entire hot spring town is absolutely beautiful. Since it was newly renovated in 2024, there was no musty smell in the room. The staff were professional, polite, and warmly welcoming without being intrusive, and their English was excellent. There's a shuttle service from the hotel to the station, or you can walk there yourself. This hotel is exactly what I imagined a Japanese onsen hotel to be. The hotel's own hot springs are fantastic. The location is truly the best – some hotels are up in the mountains or require a bit of a walk, but Ichii offers direct views of Yubatake. On the first floor, there's also a large souvenir shop with many unique items that aren't available back home. I'd definitely choose to spend a whole day exploring Karuizawa and then stay at Ichii again!
GGuest UserExcellent value for money, with a half-board package that included dinner and breakfast. Dinner was very generous, though the aftertaste was just average; the Jōshū beef was the highlight. Breakfast quality was superb. Very satisfied with the cleanliness and comfort.
FFionaFengOverall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards.
The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times.
It snowed on our second day, which was truly beautiful.
I'd love to come back during autumn leaf season if possible.
GGuest UserThe room was super spacious, comfortable, and new. Plenty of amenities were provided, including towels, yukata, and body milk. The TV was new and large (a Sony SmartTV), and the sofa and table were also generously sized. There was a microwave in the room, which was convenient for heating up late-night snacks. The in-room hot spring bath was large and hot enough, even with temperatures at -10 degrees Celsius that day. The hotel has a restaurant on the first floor with reasonable prices; sukiyaki was around 3500 yen per person. You can even book a table on the spot. There's no parking at the hotel, but nearby parking costs 1000 yen per night.
GGuest UserThe view was amazing, surrounded by nature, and the rooms were spacious and quiet—it was wonderful.
The food was also very varied and satisfying.
The seafood was especially delicious, and it went down a treat with the alcohol (lol).
The staff were all very friendly, and when I was trying to take a photo from the hallway with Mt. Asama in the background, a staff member called out to me and took the photo for me on his smartphone, making it a pleasant and memorable trip. 🙏
GGuest UserKanemidori is a short walk from the bus depot. The staff at the reception and restaurant in the hotel were all very nice and helpful. The futons and bedding in the room are very comfortable and warm for winter. You can also control your own in room heater. The hotel onsen is well maintained with full amenities: shampoo, conditioner, body wash, face wash, face pack, hair treatment, and multiple types of lotion. We booked the room only but added on a dinner and breakfast at the hotel. Both meals were carefully prepared and delicious. The main tourist area is within walking distance of the hotel and you can go around in the yukata paired with the long and short kimono jackets provided by the hotel in the winter.
GGuest UserWe were in Hoshi Onsen 25 years ago, and we loved it so much that we decided to visit it once more during our recent Japan trip. Hoshi is one of the most traditional and older onsen in Japan, with more than one hundred years of history. Walking in its corridors or lingering in Hoshi-no-yu (the main indoor bath) you can really feel as if time had completely stopped and as you have plunged in a remote era. Yet it provides any possible comfort. Important renovations have been made, but always with great taste and respectful of tradition. Dinner is excellent and also the open air bath is really beautiful. The surroundings are also very nice and deserve a walk. It is a bit expensive, but no doubt worth the price
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