The place needs maintenance and upgrades of the facility. The AC and hot shower are bery good but The room was not cleaned well. Checked in here because of the proximity to the place that i need to visit or else I will not booking here. No special amenities but the price is expensive. You can find better hotels in Manila with their price. I am not sure if it was because of the holiday season but def not worth the price. The good side is the service of the staff. They are very accomodating, kind and warm.
Room was great but need to tell to some visitors to be quiet when its late because there are people shouting and laughing in he pathway doors are open and close and alarming
Good for couples. Nice view and very accessible sa mga amenities like coffee shops, supermarket, 7-11, etc. Free parking on premises and easy check in. The best yung breakfast buffet nila, clean and maraming options. Nakakatakot lang yung elevator kase medjo maingay and yung balcony sa place namin, yung isang tiles naka angat pero overall, worth the experience pa dn tlga. If I get the chance to come back, I'll definitely return.
The room was spacious and has all basic amenities needed.
There was some housekeeping issue but the staff were prompt to address it.
Breakfast was included and was sufficient.
Escala truly boasts one of the most stunning locations and the best infinity pool in Tagaytay. The team is warm and accommodating, big shout out to the security guards, bellmen, and housekeeping for their friendliness and helpfulness.
Just a small tip for the front desk team, particularly the receptionist who handled our check-in: it would be helpful to briefly go over the reservation details and share a bit of information about the hotel’s amenities during the check-in process. This isn’t a complaint, just a friendly suggestion from someone also working in the hospitality industry, so guests won’t need to ask for every detail later on. Again i dont wanna put someone on a bad light.
Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
The room was clean and smells good. Bath towels prepared and bedsheets were freshly changed. We had a beautiful view of fog in the morning too. The unit owner was responsive and Ms. Mylene (caretaker) assisted us to check in and made sure everything was working well. We had some issues with the slow internet but we were able to fix it. We recommend this unit for your staycation. My sister and I enjoyed our stay. Will rebook again.
Went there to recharge for a night and I can stay that there are only 2 things that disappointed me there.First, we happen to be placed besides a room that has a baby crying nonstop at 2am in the morning and 2nd, the crispy wings are super small like it came from a tiny bantam chicken. Though the pizza and other items in their bfast buffet are all super delicious.
For the positives, the staff are all very courteous and friendly. Room is clean and spacious with complete ammenities though it is not that soundproof since we can hear the crying baby next door at 2am.
The animals are the stars of my stay and they are so entertaining and very eager to chow down the feeds. I can probably stay there for the entire day if not for the rain that comes and goes.
Over all I'll be glad to stay at their hotel again and just vibe with the geese,chicken and the peacocks.
I had a wonderful stay at this 4-star hotel. The front desk team was friendly, professional, and very accommodating from the moment I arrived. They made everything easy and comfortable.
What impressed me most was how willingly they assisted with a special request. I needed to interview the Food & Beverage Supervisor, and the staff quickly helped arrange it. The interview went smoothly, thanks to their support and coordination.
The F&B Supervisor was kind and informative, and the overall experience was better than expected. The staff’s warm attitude and willingness to assist made my stay truly enjoyable. I highly recommend this hotel for both comfort and outstanding service.
My room was plenty big, the bed was too hard for my complete enjoyment. They really needed to change the shower head as it was dirty and old. They don’t have a gym as was advertised but they have a sister hotel 5 minutes away where you can use its gym and pool. The front desk people were not all that friendly but not rude either. Good breakfast but limited.
Very Good
95 reviews
8.3/10
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7.1/10
GGuest UserWhat really set this hotel apart was the outstanding service. Every staff member, from the front desk to the restaurant, was friendly and went above and beyond to make our stay special. The breakfast buffet was delicious and had a wide variety as well
The only minor thing was that the aircon was leaking but immediately addressed by the maintenance, but it didn't detract from our overall experience. We highly recommend this hotel to anyone visiting the area and hope to return soon!”
AAngelsCanLiftRoom was great but need to tell to some visitors to be quiet when its late because there are people shouting and laughing in he pathway doors are open and close and alarming
GGuest UserI rarely leave voluntary feedback for hotels we stay at,
but this one definitely deserves it.
Brittany Hotel is fairly new. We have been meaning to try it for a while since we always pass by it along Daang Hari. We initially booked just an overnight stay to relax a bit. Unexpectedly, we ended up coming back the very next day when we needed a place to stay for another three days and two nights. I asked the same receptionist, Ken, who assisted us during our first check-in if the deluxe room we previously stayed in was available, as we preferred it. They didn’t say whether it was, but instead informed us that they had upgraded our room to a premier one at no extra cost! It was such a pleasant surprise, especially since it was only our second visit. We really appreciated this thoughtful gesture, which made our stay even more enjoyable. A big thank you to Ken for being so helpful and kind. The level of service really stood out.
The overall vibe of the hotel is really nice. It's quiet, very clean, and has a cozy atmosphere. The staff are friendly and accommodating. Although we weren’t able to try most of the restaurant’s menu since we always came back late at night, the food we did try was enjoyable, and the coffee was surprisingly good. While the hotel might feel a bit limited for some, as it's still new, we had a great stay overall. It has quickly become our favorite among all the hotels we’ve stayed at. 😁 We hope they continue to provide great service and even improve it further, especially the facilities and amenities. We’ll definitely be coming back and recommending this place to our friends and family.
JJetset JelThe place needs maintenance and upgrades of the facility. The AC and hot shower are bery good but The room was not cleaned well. Checked in here because of the proximity to the place that i need to visit or else I will not booking here. No special amenities but the price is expensive. You can find better hotels in Manila with their price. I am not sure if it was because of the holiday season but def not worth the price. The good side is the service of the staff. They are very accomodating, kind and warm.
CChihakuWent there to recharge for a night and I can stay that there are only 2 things that disappointed me there.First, we happen to be placed besides a room that has a baby crying nonstop at 2am in the morning and 2nd, the crispy wings are super small like it came from a tiny bantam chicken. Though the pizza and other items in their bfast buffet are all super delicious.
For the positives, the staff are all very courteous and friendly. Room is clean and spacious with complete ammenities though it is not that soundproof since we can hear the crying baby next door at 2am.
The animals are the stars of my stay and they are so entertaining and very eager to chow down the feeds. I can probably stay there for the entire day if not for the rain that comes and goes.
Over all I'll be glad to stay at their hotel again and just vibe with the geese,chicken and the peacocks.
MMityelmGood for couples. Nice view and very accessible sa mga amenities like coffee shops, supermarket, 7-11, etc. Free parking on premises and easy check in. The best yung breakfast buffet nila, clean and maraming options. Nakakatakot lang yung elevator kase medjo maingay and yung balcony sa place namin, yung isang tiles naka angat pero overall, worth the experience pa dn tlga. If I get the chance to come back, I'll definitely return.
GGuest UserI had a wonderful stay at this 4-star hotel. The front desk team was friendly, professional, and very accommodating from the moment I arrived. They made everything easy and comfortable.
What impressed me most was how willingly they assisted with a special request. I needed to interview the Food & Beverage Supervisor, and the staff quickly helped arrange it. The interview went smoothly, thanks to their support and coordination.
The F&B Supervisor was kind and informative, and the overall experience was better than expected. The staff’s warm attitude and willingness to assist made my stay truly enjoyable. I highly recommend this hotel for both comfort and outstanding service.
EElizabeth PaguintoOur room was pretty old. The bathroom door was creaky. The TV didn't work; the channels were blurry, and the Wi-Fi was very weak. The air conditioner wasn't cooling.
The technician fixed it after an hour, and then it started cooling. The breakfast buffet took a long time to refill the food. Not recommended, 2 stars.
RRiri_999The facilities and amenities at the hotel were great. The hotel itself was clean and looked brand new, which was definitely a plus. The staff who assisted us to our room and the team at Kuna Cafe, where we had breakfast, were both friendly and helpful, making those experiences enjoyable.
However, the reception staff left much to be desired. Despite being the only guests in the lobby during our check in time, we were left waiting for an extended period, and the hospitality skills seemed lacking. Our frustration grew later in the evening when we called reception to inquire about reheating some food. We wanted to know if there was a microwave available and whether we could use it, but no one followed up with an answer. This delay left us having to go out at 10pm to buy food for our hungry child, which was very disappointing. It’s clear that the reception could greatly improve their customer service and communication skills.
Overall, while the hotel itself was pleasant, the reception and customer service experience needs significant improvement to match the quality of the facilities.
PS: photos were taken before check out
AAnonymous UserWe had a wonderful stay at The Bayleaf Cavite! The staff were genuinely kind and thoughtful. they even surprised my husband with a free birthday cake and drinks! 🎉 Such a sweet touch that made our stay extra special.
The room was clean and cozy, the pool was relaxing, and everyone was so accommodating. Highly recommended for staycations or special celebrations! 💕 Thank you, Bayleaf team, for the warm hospitality!
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