Benito Juarez Beach Hotels

"A great hotel to stay in before/after a flight. It was walking distance to terminal 2 or 3, although they also offer a free shuttle service from reception which we used for the very short distance to avoid the rain! The room was clean and had everything you’d want. The pool was nice and open 7am-10pm so we even managed a swim the morning before our flight! We arrived hungry just before 10pm and ate at the hotel restaurant and they adjusted a vegetarian wrap to make it vegan for us which was appreciated. It was very tasty! Breakfast was nice and also good for vegans, with almond milk and soya milk. A good stay."

"Hotel molto particolare immerso nella riserva Maya. Stanze comode e sufficientemente spaziose. Colazione molto buona, non varia. Nel complesso lo consiglierei per un breve soggiorno"

"This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read."

"A very very refreshing atmosphere when you arrive they welcome you by playing the welcome bell, the people are very attentive, the pool and the roof have a spectacular view, the last day before finishing our vacation we recommend the place"

"It is a nature-friendly place. While riding a bike around the hotel, I was able to meet various animals such as coatis, lizards, and iguanas. The beach right in front is beautiful, and there are many restaurants that serve delicious food, so I was happy while staying at the hotel."

"Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages."

"I used Mayan Monkey in Tulum and liked it so I used it in Cancun too. Above all, it's the best because it's close to the ocean. However, the facilities are better in Tulum. I used a bed on the first floor, but it was so narrow that my head touched the bed on the second floor. I clearly told the female employee that the person on the second floor snored and I couldn't sleep all night, but she said that I couldn't understand because I only speak basic languages, and she complained to the employee next to me. I communicated in English and Spanish. I was angry, but I held back because I didn't want to fight. The river view is good."

"Food was bad, lived off of chips and guac for the weekend. Lots of restrictions: pool closes at 8, no room parties or gatherings, breakfast closes at 11 (cafe is open all day with juice, coffee and pastries). Construction is ongoing for hotels next door. Prepare to be awake by 6 am by hammering and beeping, if you are in a room on the edges of the property."

"Review of Hilton All-Inclusive Cancun Our group of 14 had an absolutely fantastic time at the Hilton All-Inclusive Cancun! The resort exceeded our expectations in many ways, and we made some wonderful memories during our four-day stay. The food was a major highlight—we dined at nearly all the restaurants, and every meal was delicious. Our favorite was the Italian restaurant, followed closely by the steakhouse and the Mexican restaurant. However, securing reservations was a bit of a challenge, which was frustrating at times. One of our biggest concerns before arriving was food safety, especially after seeing numerous reviews about illnesses at many Mexican resorts. Thankfully, not a single one of us got sick, which was a huge relief. That said, we did notice some staff using the same tongs for raw and cooked meat on the grill, which was concerning. We also enjoyed nightly entertainment watching some highly skilled acrobatics! Overall, the resort provided an amazing experience for our large family, and we would absolutely return. With a few improvements in the reservation system and food handling practices, this place would be perfect!"