Boutique Hotels in Grindelwald

"The front desk staff were very warm and humorous. I checked out during the day and asked them to store my luggage. When I went back to pick it up in the evening to catch the last bus, I was in a hurry. They comforted me, saying there was still time, and gave me a bottle of water. They also wished me a pleasant journey. I was really touched. I wish the hotel would do better and better and the staff would be happy every day."

"This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all. The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of ​​walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.) The reasons I cried were: 1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered. 2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me. 3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room. (I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...) 4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it. To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian. [I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.] Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room. Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note."

"The luxury hotel in the most beautiful village under the Jungfrau is quite good, with high-end facilities, dinner and breakfast are quite good. The public space in the lobby is spacious and comfortable, pleasant and comfortable. In addition, the facilities with pool and spa are quite good."

"I will never forget my stay at this hotel. It is by far the best hotel I’ve ever been to. The price is very reasonable considering the location and all the amenities included. What truly made it special was the extra effort from the staff—they surprised me with a birthday card and a sweet cupcake in my room."

"This hotel was very beautiful. The room was spacious and very clean. The view was so beautiful, waking up to the view of Eiger is really something else! One of our favorite things was definitely the spa and wellness area, especially the outdoor hot tub. There is just something special about being in warm water and it being very cold all around you. The steam from the hot water was really relaxing. The breakfast was really nice too but for CHF 35.- per person is a bit expensive in my opinion. Overall I can really recommend this hotel if you plan to stay in Grindelwald.☺️"

"## Environment The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery. ## Facilities Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day. ## Service Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day."

"The helpful reviews are accurate. Awesome room view and great service from all staff. We have two adults and one child and they connected two single beds and provided and extra bed. I would say just book (level 4 lifestyle room) with a peace of mind and do remember to bring your own toiletries."

"The hotel was far beyond our expectations. The hotel pictures on Ctrip really lowered the grade of this hotel. The hotel is invincible. Our room has a 180-degree balcony with an invincible view, the side of the balcony (Figure 1), the front of the balcony and the view from the restaurant (Figures 2-4). After all, it is such a noble place, and psychologically I am afraid that the waiters will be arrogant. As a result, the hotel staff provided invincible service. The child wanted to add a sofa bed, which was immediately made. The dinner added cheese for 15 Swiss francs, and the waiter introduced various cheeses to the child in detail (eat as you like). I rarely ate vegetables along the way, but I ordered a large plate of vegetables here, and they customized a grilled vegetable for us the next day. Various dishes are also delicious. Although the price of 4,500 per night is expensive, it is a bit more expensive for a family of three with a 12-year-old child, but this view and service are absolutely worth it."

"The most beautiful place I’ve ever ever been too. So so blessed with clear skies almost everyday during our stay. It’s so worth every dollar spent. I would love to be back again for this magnificent view. You’ll not regret your stay here. Breakfast has a breathtaking view as well! I miss every part of grindelwald."

"Hotels on the mountain, such as the Jungfrau Mountain Hotel, are in a prime location with stunning views. The facilities are modern, the rooms are comfortable and warm, and the service is friendly and thoughtful. The restaurant offers authentic food and a very good environment."