Name: Hotel Indigo Shanghai Harbour City
Address: Shanghai, China
Rating: 9.4

United States

New York

United Kingdom

London

China

Shanghai

Suzhou

Xiamen

Spain

Barcelona

Staff at counter is friendly and helpful. The hotel has complimentary coach to LaGuardia airport. The room is spacious and the facilities and utilities are very good. The hotel is located in Flushing, close to subway and Chinese restaurants. There are many Chinese restaurants and supermarkets, convenient for Chinese tourists to stay. We enjoyed our stay in the hotel and will definitely consider to choose this hotel again.

Location:
The location is excellent — right in the heart of the Financial District. Super convenient if you're looking to explore lower Manhattan or have business nearby.

Facilities:
Facilities are quite basic. Don’t expect much beyond the essentials — the room only came with shower gel and shampoo. No frills, no extras.

Service:
Service leaves much to be desired. On two occasions, my room wasn’t made until around 6pm — despite me being out from 8am. It was frustrating to come back after a full day and have to wait in the lobby while housekeeping did their rounds. There’s definitely room for improvement when it comes to consistency and timing in room servicing.

Front Desk:
Hit or miss. Service ranged from great to below average depending on who was working. The standout was the gentleman who checked us in during the night — polite, efficient, and welcoming. Others... not quite the same experience.

Overall:
Great location, but very limited amenities and inconsistent service. Would only recommend if you're prioritizing location over comfort and service.

I stayed at Hotel Indigo Financial District during a recent trip to New York, and I couldn’t be more satisfied with the experience.
From check-in to check-out, the staff was welcoming, professional, and attentive to every detail. The room was modern, clean, and thoughtfully designed. The bed was incredibly comfortable, and the overall quiet atmosphere allowed for restful sleep.
One of the best aspects was the location. Situated in the heart of the Financial District, the hotel is within walking distance of key landmarks, public transportation, and a wide variety of restaurants and cafes. It made getting around the city easy and enjoyable.
I didn’t try the breakfast, so I can’t speak to that, but everything else—from the room quality to the service—was excellent. I would absolutely stay here again on my next visit to New York and highly recommend it to anyone looking for a comfortable and convenient place to stay.

This is the second time our family stayed in this hotel, probably the best choice in Lower East. The hotel manager Milta is really kind and helpful. The cleaning lady Nancy is also very kind and treated our family with extra care. The club and the roof top lounge is also a nice place to hang out and do some work in the morning, and have a drink and spend an evening with friends at night. I'd highly recommend this hotel to anyone visiting New York.

The hotel is just a 2-3 minute walk after getting off the subway. Overall, the interior and atmosphere of the hotel itself is pretty, but it was a bit disappointing that it took a while for the hot water to come out and there were no basic amenities such as disposable slippers and water.
Still, the hotel overall was pretty and clean, so it was much better than the old place in Manhattan.

The hotel's location is perfect,, providing easy access to nearby attractions, restaurants, and the underground. We were pleased to receive a room with a fantastic view overlooking the square where the street performances were. However, we were disappointed with the cleanliness standards. The wooden floor was quite sticky, and we could hear the sound of our sandals when walking. There was visible dirt on the drawer too which made us hesitant to unpack our belongings. Overall, while the location and view were excellent, the cleanliness could use significant improvement.

Excellent location, welcoming staff, and clean room. Breakfast was very good and would stay back again. ￼

Although the room was small, the facilities were new and clean. The breakfast was also good, with a small cup of coffee for the children. The receptionist was very friendly. It's conveniently located a 6-minute walk from the subway station, making it easy to get to Oxford Street and Liverpool Street.

First of all, the hotel reception is really nice. Everyone is very warm and friendly. I feel full of love. The room is very large and clean, with a palace-style bed, I love it. Mineral water is available every day, and snacks are also free to eat, which is charged in other hotels... The location is even better, 3/5 minutes walk to Tower Bridge, double subway, and 8/9 minutes walk to Liverpool Street Station... Liverpool Street Station is convenient to major airports... In short, it is a very good experience, and a must-choose hotel next time you come to London

I booked a standard room, but was assigned a basement level. I later noticed a lot of reviews said basement levels. I don't know if this is discrimination or what. It's uncomfortable down there. Although there's a window, fresh air is trapped in the atrium, which is disgusting. There's also a bunch of trash in the atrium, which is disgusting. The basement hallway also has a smell that seems stuck and stuffy. I didn't go upstairs, so I don't know if there's any smell there. Every morning, I'm greeted by the stench, which ruins my fun. Oh, I did see a foreign guest staying in the basement level, but the price isn't cheap either. For 2,000+ a night, I'm not happy with the basement level!

Breakfast is cooked to order and is okay, but the sausages are terrible. There's no fresh vegetables in the buffet!

The wait staff are friendly and willing to chat. Overall, the service is quite good.

The location is good, close to the subway station, and convenient for Wimbledon.

The toiletries are comfortable and smell good, Indigo's global standard.

We had an awesome stay at Hotel Indigo in May. The view was amazing, the room was super comfy and stylish, and the location couldn’t have been better for checking out the city.

Breakfast was tasty with lots of choice, and the staff were all great. Big shoutout to Henry at the front desk – he made us feel really welcome and was super helpful when we had a little issue.

Also don’t miss their rooftop bar, delivering Shanghai’s iconic skyline with a well crafted cocktail on top🍹

Would definitely stay here again!

An Exceptional Five-Star Experience! This Hotel Has Completely Transformed My View of Business Travel!

As an urban professional who frequently travels for business, I've stayed in hundreds of hotels across the country, but this experience easily makes it into my top three! From booking to check-out, every single detail demonstrated the hotel's unwavering commitment to impeccable quality and attentive guest service.

**First Impressions: Truly Dazzling!**
Upon arrival, a concierge warmly greeted me and immediately offered to help with my luggage. The lobby design seamlessly blends modern art with oriental aesthetics; its nearly 10-meter high soaring ceiling, adorned with crystal chandeliers, creates an atmosphere that is both grand and wonderfully inviting. Check-in at the front desk was incredibly efficient, taking just three minutes to complete all formalities, and they thoughtfully assigned me a room I was delighted with.

**The Room: Absolutely Flawless!**
The moment I opened the door, I couldn't help but exclaim 'Wow!' My 60+ square meter deluxe king room was incredibly spacious and bright, with 180-degree floor-to-ceiling windows offering breathtaking panoramic views of the city skyline. The bedding was supremely luxurious; sleeping in it felt like floating on clouds. The ergonomic chair in the dedicated work area meant I could work late into the night without feeling any fatigue. The most delightful surprise was finding local specialty snacks and a handwritten welcome card in the minibar. It’s these thoughtful, personal touches that truly make a difference.

**Impeccable Facilities!**
The 24-hour fitness center was equipped with the very latest Life Fitness machines, and professional trainers were on hand to offer guidance. The heated pool boasted crystal-clear water, and the sauna in the changing room was the perfect spot to unwind and melt away any fatigue.

**Heartwarming Service That Goes Above and Beyond!**
Returning to my room on the second evening, I discovered that not only had turn-down service been completed, but a warm cup of bedtime tea and a handwritten weather forecast had been thoughtfully placed by the bedside. On my check-out day, when my flight was delayed, Fanny and Chris at the front desk proactively offered a complimentary late check-out until 4 PM. This kind of considerate, above-and-beyond service truly made me feel 'at home' – a genuine sense of being a welcomed guest.

**Unbeatable Location!**
The hotel boasts a prime location in the city's central business district. It’s just a few minutes’ walk to the subway station, making airport access incredibly convenient. Situated right next to Shanghai Railway Station, there's an abundance of dining and shopping options nearby. In the evenings, I could even enjoy a leisurely walk to iconic city landmarks.

This stay completely redefined my perception of business hotels; who knew business trips could be this enjoyable! I've already applied to have this hotel added to our company's preferred hotel list. From now on, whenever I visit this city, this will absolutely be my go-to choice. I wholeheartedly recommend this hotel to all business travelers and vacationers seeking unparalleled quality. Believe me, this is an absolutely fantastic and exceptional value for money experience!

Lingang, a new city perfect for young people, boasts the reputation of Shanghai's Jeju Island. It's perfect for lakeside cycling and documenting life. The Indigo Dishui Lake, newly opened in September, is very close to Yunduo Academy, perfect for strolling, slowing down, and recharging your batteries. The hotel staff was incredibly welcoming and attentive, and the InterContinental breakfast is always a guarantee of quality. A huge thank you to Ms. Luna Wang for her thoughtful service throughout our stay, which made our vacation truly wonderful. The hotel pool is also fantastic; we've reserved it for the entire day and will definitely bring my family back if we have the chance.

Indigo

Columbus

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