A stay at Chillout Hostel Zagreb places you in the heart of Zagreb, within a 5-minute walk of Museum of Broken Relationships and Ban Jelacic Square. This hostel is 0.5 mi (0.8 km) from Lotrscak Tower and 0.6 mi (0.9 km) from St. Mark's Church.
Enjoy recreation amenities such as a nightclub or take in the view from a rooftop terrace. This hostel also features complimentary wireless internet access and bike parking.
Grab lunch at OUT Garden restaurant, a restaurant that specializes in local and international cuisine. You can also grab snacks at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided on request.
"What began as a suspiciously underpriced, gorgeously designed, epicentrically located property with heart and smiles for days...turned into a psychotic, abusive nightmare, like something straight out of Rosemary’s Baby.
Never in all my days, in all the hundreds of properties and thousands of nights in everything from backpacker hostels to five-star suites, have I been subjected not simply to bad service (fixable) but outright and unrepentant hostility, harassment and torment by the staff. Unbelievable.
As the gentleman and professional many know me to be, I in good faith detailed the infractions, called for a GM meeting, recommended simple solutions, had multiple follow-up meetings, and presumed the offending micro-tyrants would be disciplined and neutralized. They weren’t. It only got worse. And worse still.
Think, stalking, door slamming, man-handling my iPad (verboten), shorting guest change when paying by cash in the bar (witnessed multiple times), having aggressive security called for eating in an otherwise public area five minutes beyond a theretofore unknown “rule,” asking me repeated and pointedly “how long I would be staying...” you get the idea.
So, in the end, I cancelled two weeks of reservations (which would have been expanded to 6+) and protested with my feet. I left.
A day out and I STILL feel emotionally winded, unsure of what I just witnessed.
All I know is that if my behavior to a client or guest even approached this, I’d be – and should be – terminated on the spot. This was not the decision of management.
But maybe it’s me. Maybe this is Croatia’s version of adventure travel. Not enough to make me fall out of love with Zagreb...but close.
Interesting world."