Hot Springs Hotels in Biei

"It's not terrible, but I wouldn't really consider it a 'value for money' hotel. I felt that the service and facilities didn't quite justify the price. The hairdryers in the public bath were so outdated that it took forever to dry my hair. When I asked for extra towels, they responded that 'not too many' were allowed, which was the first time I've encountered an onsen hotel being so stingy with their towels. For context, I've stayed at dozens of Japanese onsen hotels. I only used the onsen in the mornings and evenings, and at most, I asked for one extra towel per night – not dozens of times. So, their reluctant response felt quite stingy. By the way, this was the female staff member who assisted me on my check-in day. The next day, a male staff member readily provided a towel when I asked. The food was delicious. However, for guests staying multiple consecutive nights, it would have been nice to have at least slightly different menu options each day. Having the exact same dishes for two consecutive days was a bit disappointing. Would I go back? No. This isn't a place I'd visit a second time. The onsen hot spring water itself was authentically excellent. Also, some Japanese individuals tend to use casual speech ('banmal') when foreigners speak Japanese. However, hotels, being in the hospitality industry, typically avoid this. Yet, the staff here spoke to me in banmal. Normally, one would expect gratitude when a foreigner makes the effort to speak the local language, but to be addressed informally ('banmal')? Honestly, I found it quite upsetting. I've never experienced this at any other onsen hotel. While I can somewhat understand if it's a random passerby, for hotel staff in the hospitality business to use 'banmal' with a guest is simply unacceptable!"

"I was a little disappointed because group travelers were the main customers, but the breakfast and dinner were better than average. The problem was that the bed was too old and sank, so my back hurt a lot for three days and I woke up early and couldn't sleep deeply. The facilities were also very old, and the water kettle was dozens of years old, so I couldn't make drip coffee."

"We wanted to visit Shirogane, hence we chose the few hotels there. We settled on this one because of room availability and the guarantee that it was non-smoking. The hotel is old, but it's like all the other hotels in this area. We enjoyed the osen (especially the outdoor setting), which turned out to be free (as opposed to what was reflected on Trip.com website); we confirmed with the hotel before we arrived that this was indeed the case. Great that breakfast and dinner were included as there are very few other choices in this area."

"One of the best onsen I must say. It’s very very near Shirahige Falls about 5 minutes walk in thick snow. But there aren’t any convenient shops or restaurants within reach. I guess you’ll need to drive. Limited public bus to reach the resort and it costs 660 yen. If you missed then you’ll need to get a taxi which cost about 8000 yen. We took the day trip around Biei which cost about 5500 per person to 8 locations around Biei and the last location you guess it right, it’s Shirahige fall. The tour bus driver very kind to drop us at the onsen resort They served the best saisaki and breakfast. Be sure to get your stomach empty before you reach the premise for the dinner."

"景點旁邊，帶很棒的温泉"