The Lakeland Kendal Hotel, Sure Hotel Collection by BW ★★★

"We stayed one night breaking a journey to Scotland. When we got into the bedroom, the light wasn’t working , we reported this and were offered an exchange, but that room had problems with the taps, so we managed without the main light - we were told they do not have any maintenance staff to repair it. It was late afternoon and we were tired, so we decided to eat at the hotel. They gave us 2 menu’s, one was a set menu for a coach party that were staying, and the other the standard menu. When my husband went to order off the set menu, we were told it had been withdrawn due to the coach party cancelling. My husband queried as to whether there would be a chef, and the lady on reception said yes. We then went to eat, we were the only people in the restaurant, ordered nachos as a starter, a pizza and fish cake, chips and veg as a main meal. The bar staff had difficulty putting the order through, so they got the reception lady who had booked us in, she then put the food through which we had to pay up front. We waited quite a while, then the food came all at once, instead of the starter first. The nachos were just Dorito style crisps with melted cheddar style cheese on top, all congealed with a side of salsa and guacamole - they were awful (picture to follow) no sour cream. The pizza was OK, the fish cakes and chips were inedible, the chips were not cooked and the veg completely dried up and again inedible (picture to follow). Whilst waiting for the food we were brought condiments, I checked the dates on the condiments (I usually do) and the majority were out of date, some dating back to December 2025. I complained about my meal and it was sent back - the lady from reception took it (she had served it) and also apologised about the condiments, saying they were checked every few days, which clearly wasn’t true. My food returned, better cooked this time but not great - by this time we were suspicious as to whether there was actually a chef, we asked a member of staff who had cooked the food and were told it was the lady on reception that had cooked as the chef had gone home! When she returned with the food my husband asked her whether there was a chef, initially she said yes, then when challenged she said because the coach party had cancelled their meals (we found out later they cancelled because the food had been so awful the night before), the chef had gone home! So the lady on reception had cooked the food, my husband asked her whether she had any food hygiene/catering experience and she said yes, but somehow I doubt it. We then asked for a refund on my meal and the starter, to which she said she couldn’t do but offered us ice cream instead (which we declined). To cut a long story short, my husband spoke to the manager in the morning who said he would look into it and he couldn’t issue a refund, then a few days later following an email from my husband the area manager gave us a complete refund for the food. We have stayed at many Best We"

The Wild Boar ★★★★

"Delicious breakfast, great environment"

Days Inn by Wyndham Kendal Killington Lake ★★★

"Not enough space for a family of four as mentioned.not worth for the money.Old non maintained lockers of doors."

Travelodge Kendal ★★★

"Very clean rooms and hotel in general. All the staff were fabulous and couldn’t be more helpful. Would recommend to anyone looking for a nice , quiet link hotel for the Lake District."

Travelodge Kendal Town Centre ★★★

"Room was clean and comfortable. Connecting to the Internet and paying for parking was very slow and frustrating with staff unable or unwilling to help. Breakfast was a disappointment, when we arrived for breakfast, the hot food counter was almost empty and replenishing items was painfully slow. Evening meal was ok. Had to pay for both motorcycles parking, despite them using a single parking space, usually we either don't pay for motorcycle parking or we pay for the number of spaces used, not the number of motorcycles"

Castle Green Hotel in Kendal, BW Premier Collection ★★★★

"The hotel was well located with good clean spacious rooms and very friendly staff members all willing to help. Breakfast was good and as expected with ample staff available to prepare your table and help with what you needed. The swimming pool was fantastic and my children really enjoyed this part of the hotel. Also my wife and I enjoyed the sauna too which was a real plus. We also enjoyed walking around the gardens and noticed a business training centre there and thought this would be a great place for workplace training activities. Would recommend a stay here yes."

Honeypot Cottage ★★★★

The Riverside ★★★

"My friends and I chose the Riverside Hotel for a trip, and the experience was absolutely perfect! Located right on the river, the views are breathtaking. The sparkling river is visible from the window, creating a tranquil and relaxing atmosphere. The family room was spacious and warmly decorated, with exceptional cleanliness, leaving every corner spotless. The facilities were all fully equipped and brand new, making them incredibly easy to use. The service was exceptional. The front desk was warm and welcoming, answering every question and providing helpful recommendations for nearby attractions. Whether it's a relaxing getaway or just relaxing and enjoying the scenery, it's the perfect place. My friend and I agreed to stay here again next time we visit—it's a true gem!"

Damson Dene Hotel ★★★★

"The room is small and a bit old, the breakfast and the view are good"