Hotels near Citygate Shopping, Vienna

The hotel staff were all polite and proactively greeted us. Check-in at the front desk was fast, welcoming, and professional 👍. The room was spacious, larger than many European hotels, and the bedding was new and of high quality. The lobby offered various lounge areas, and upon entering the hotel from the main entrance, we were greeted by a beautiful, historic-looking porch and a subtle, pleasant fragrance. The location is excellent. The Belvedere Palace is less than a ten-minute walk away, and we could even see it and the adjacent University of Vienna Botanical Garden from our hotel room window, making for a pleasant stroll. Within a 20-minute walk, you can also reach the famous St. Stephen's Cathedral, the Golden Hall, and the main attractions of the Old Town. There's a tram stop right outside the hotel, with direct service to the central train station.

Excellent Accessibility to Airport and City Center The subway, airport transfers, and walking to the city center were all incredibly convenient and great. Having a large supermarket and food court right in front of the hotel was also extremely convenient. Even with the scorching June weather, the hotel's proximity allowed us to easily pop back in from exploring the city to cool down, which was fantastic.^ The lounge access was also satisfying (though closing at 8 PM was a slight disappointment), and we made good use of the food and beverages, especially given Vienna's high prices. We upgraded from a city panorama view to a park view room, which was a great decision. The eye-level view of St. Stephen's Cathedral and the park was truly healing for all three days we were there.♡

The room was spacious, clean, and tidy, with convenient transportation access. There's an Aldi nearby for easy grocery shopping. The room also had basic kitchenware, and the bathroom was clean, tidy, and large. The hotel has paid washing machines and dryers. The washing machines include detergent, so you don't need to bring your own. However, the dryer isn't very effective at drying clothes, so I wouldn't recommend paying to use it. It's only a 100-meter walk from the train station to the hotel (I recommend using the north exit, which has a Chinese restaurant). There are accessible ramps along the way, making it easy to pull luggage. The train station also offers direct trains to the airport every half hour. Be careful not to go to the wrong hotel; there's another apartment-style hotel from the same company nearby. (Don't ask me how I know that! 🤡)

The listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.

Extremely close to the train station, making it super easy to catch a train. Getting to the airport is also just a 15-minute train ride. The interior facilities are quite good, but the room was too hot. They provided a fan, but it only circulates air, it's not an air conditioner, and it only has three settings. The room seemed clean at first glance, but in the evening when I went to shower, I saw the previous guest's used towel still hanging on the hook behind the bathroom door. The self check-in process was a bit confusing and not very convenient.

I booked a triple room for 3 adults and first I was given a room with one bed only, so, was forced to to get back to the reception with all the things and then they gave me a room with 2 beds and a smaller folding bed. Please pay attention, that they call 15m room - ”triple”. Also, instead of proper door to the bath room, there was a sliding glass door with a hole instead of a handle which didn't provide any privacy. All the facilities were very low, like for small kids, shower cabin is extremely small, no toiletries. Poor pillows, bad matrasses. To switch AC on/off you have to call to the reception.

Because I lived in a hotel in Europe for the first time, I was accustomed to the domestic habits and did not bring slippers. As a result, the restaurant did not provide it. Without the converter, the result was not provided by the restaurant, so I bought a difference of 12.9 euros. Ok! If you live in a European hotel, you must bring the necessary items, otherwise you will have a bad point. The distance from the Schönbrunn Palace is not there, but there is no breakfast shop. We had to go to the Golden Arch in one subway station and then to the Schönbrunn Palace in the subway. The hotel is very quiet, the morning is the window, wake us up.

The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees: Mrs. Viktoria Mr. Fabian Mr. Alexej Mr. Leon Mr. Tobi. Thank you very much and we'll be back next time! Best wishes from Leipzig Alexander Beresan

Upon arrival, the self-check-in machine was not working, so I had to call for assistance. By that time, several other guests were also waiting to check in. It took about 45 minutes before we were finally able to access our accommodation. At first glance, everything looked good. However, I found several long black hairs in the bed, which definitely were not mine. There was also no trash bin in the room. Apart from that, the tiny house was comfortable, well-equipped, and had everything needed for a pleasant stay. One thing that could be improved is the small window, which could not be fully covered. As a result, the outdoor lights were constantly visible turning on and off whenever people walked past, which was somewhat disturbing during the night. Overall, it was a good experience, but there are definitely a few areas that could be improved.

Well-located apartment, with several lines within a 5-minute walk. Paid parking nearby using PAYUCA. The small apartment had a slightly uncomfortable bed, but the bathroom had excellent shower pressure and temperature. We were slightly inconvenienced upon arrival because the room we had been assigned smelled of cigarette smoke, even though smoking is prohibited. The cleaning staff was going to clean it again, but we asked if we could move. They immediately moved us to a slightly smaller room, but we were better served. The kitchen in the new room didn't work; one burner wasn't working, and the other was even broken. But since we had already moved in and only noticed it late at night, we didn't want to ask them again. There was no Wi-Fi. The staff was very friendly and quick.