Hotels near Schloss Neuhaus, Salzburg

Hotel location was very good, walkable distance from Salzburg train station. Surrounding has a lot of food options. Hotel room was big and clean, very comfortable stay. Love the staff and they were very friendly and helpful for advices to get around Salzburg. Hotel provided a guest mobility pass and allowed for public transport travel within Salzburg for free. Hotel was environmentally friendly, offered a 5€ voucher if we skipped housekeeping for a day.

The hotel is convenient to sightseeing points and restaurant as well as shopping mall Forum 1. In addition, the room spacious is more comfortable and good environment. It has a good view to city centre at high floor level. The receptionist had forgotten to give us the Salzburg mobility tickets. It was too little to provide coffee and tea bags as we stayed for two days. It was not clearly stated free of charge or not for snack and biscuit in the room.

The place is a stone throw away from the central station and very accessible. Also have free transportation for the number of days u stay with them - ask the staff. There are free apples and sparkling water you can retrieve from the lobby. It was a really comfortable stay. It was quiet and peaceful. They had a very secure luggage storage that was great. Loved the wall design that allowed me to hang my clothes and dry them as well.

I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly. We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine. I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked. However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine). The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced. The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.

The breakfast is good, the location is also very good, close to the train station. The front desk and breakfast are opposite the room. There is also a parking lot. There is no car. I don't know how the parking lot is charged.

I emailed the hotel in advance to ask if they could help me apply for the Salzburg Guest Mobility Ticket, and they replied very promptly. This meant I could take the tram from the train station directly to the hotel, which was not only convenient but also saved me a lot of effort, even though it probably wasn't a long walk anyway. Tram lines 2, 12, and 21 are nearby, making it super easy to get around by tram. The station had a timetable, and the trams were always on time. The room didn't have a coffee maker, but there was a mini kettle. The bed was made of two twin mattresses pushed together, so even if you're alone, you can only really sleep on one side due to the gap in the middle. The duvets were also twin-sized, just over a meter wide, so someone larger might find them a bit small.

The location was fantastic! It's just a 15-minute bus ride from the city center, and public transport is super convenient. Right next to the hotel, there's a restaurant, a supermarket, and even a gym. The hotel room itself was very clean and tidy, and the staff were incredibly friendly. There seems to be a police station downstairs, with officers frequently changing shifts, which made me feel very safe.

This is an older, family-run hotel that's been renovated many times. The bathroom has a small speaker that plays music, and overall it's clean. The owner and staff are also very nice.

The front desk isn't staffed 24/7, so if you're leaving very early in the morning, you might have trouble storing your luggage. The rooms are split between two buildings; one doesn't have an elevator, and the other does. The room decor was a bit odd; I didn't quite understand why there was a faceless blonde pop art print on the curtains, which made me a bit uneasy sleeping at night.

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.