Hotels near ICBC Australia, Sydney

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

The location of the hotel is really good. It's super convenient to go everywhere in the city. The room is very well designed and quite cozy. All staff are really nice, polite, & helpful. The hotel's cafe is cute and the breakfast there is also quite good.  The only issue that we faced in this trip was our A/C was not working on our first night and again on our final night. However, the staff was very helpful and very quickly fixing it. So our overall experience was quite happy. 

I like how this hostel located in the centre (Haymarket). It is very easy to travel to everywhere from here! Also, this place is clean, new and people are nice. I made a new friend with my roommate and we travel together. It was a legit choice, I would definitely stay here again if possible and I would recommend to others too!

A perfect and comfortable stay to conclude our Sydney, Australia trip. Upon landing at Sydney domestic airport, I saw on Google Maps 🗺️ that the hotel wasn't far 🏨, so my son and I walked there, which took about 23 minutes. The moment we opened the door, we were amazed. It felt just like coming home. The front desk staff were also very good and nice. Finding food around the hotel was very convenient, with Northeastern Chinese, Sichuanese restaurants, and Asian supermarkets. A large Australian WWS supermarket was also within a 10-minute walk. Mascot train station is within walking distance, and it's just 5 stops directly to Circular Quay, known as the most beautiful station in the Southern Hemisphere. Our 3-night stay was absolutely fantastic! 🈵

My overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay. The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth. Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.

First stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers. The lobby isn't maintained very well, it only looks good when the lights are on at night. We were upgraded to a super awesome ocean view room this time, which made me really happy! I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.

Facilities: Well-equipped. Cleanliness: Clean and tidy. Service: Good. Ambiance: The hotel isn't soundproof, so it can be a bit noisy at night with cars passing by on the street. It's in Chinatown, an Asian crew hotel, convenient for getting to the city center and a handy meeting point for one-day tours.

The location was super, right in the center and only a 30-minute walk to the Opera House. However, the people there tend to stick to their own groups, and it's really hard to strike up a conversation, so it's not ideal for solo travelers. The kitchen was okay, adequately equipped. Unfortunately, the rooms didn't have curtains on the beds (which were very shaky), and there are only lockers that you have to pay for. They don't explain much to you; you have to figure out where everything is and how it works yourself (for example, that you need to bring an extra cooler bag with a zipper)... If you can, try not to get a room facing outwards – there's so much noise all night long that even earplugs won't help. So, overall, it's pretty mediocre. The location is good if you're out and about all day anyway and just need a place to sleep.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!

Perfect stay in the heart of Burwood! The location can’t be beaten—walking distance to Westfield Mall, Burwood Park, and countless Asian eateries. The guesthouse has a charming historic vibe with polished wooden floors, plus modern perks like free WiFi and a coin-operated laundry. The host was super friendly and helped us store luggage after check-out.